Details
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Type:
Chargeable (6 weeks)
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Status: Complete
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Priority:
Critical
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Resolution: Completed
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Labels:None
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Customer Code:UPPE01
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Park:Upper Lynstone
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Postcode:EX23 0LP
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Responsibility:Goodwill
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Plot:unknown
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Serial:wb5373/007
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Model:Solara Gold
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Size:35x12
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ID Number:290005
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Status Colour:
Complete
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Order No:AS7433/5035
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Park_Company:Not defined
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SLA Status:
Activity
| Field | Original Value | New Value |
|---|---|---|
| Status | Open [ 1 ] | Awaiting Customer Info [ 10012 ] |
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Adrienne Barwell (Inactive)
added a comment -
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Delivery ticket requested from Mayflower
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Adrienne Barwell (Inactive)
added a comment - Delivery ticket requested from Mayflower
| Attachment | screenshot-1.jpg [ 19522 ] |
delivery ticket is clean, Darren has advised that he would like it sorted anyway
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Adrienne Barwell (Inactive)
added a comment - delivery ticket is clean, Darren has advised that he would like it sorted anyway
| Attachment | CCF02112011_00000.jpg [ 19562 ] |
Rang the site and spoke to Bridget, she will get some one to look at the gutter and ring me back with any parts that need ordering
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Adrienne Barwell (Inactive)
added a comment - Rang the site and spoke to Bridget, she will get some one to look at the gutter and ring me back with any parts that need ordering
Jill advised that the length of gutter is dented and needs replacing
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Adrienne Barwell (Inactive)
added a comment - Jill advised that the length of gutter is dented and needs replacing
| Issue Type | Furniture & Fittings (8 Weeks) [ 1 ] | Chargeable (4 weeks) [ 14 ] |
| Status | Awaiting Customer Info [ 10012 ] | Submitted [ 10001 ] |
parts ordered
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Adrienne Barwell (Inactive)
added a comment - parts ordered
| Order No | AS7433/5035 |
| ID Number | 290005 | |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Attachment | screenshot-2.jpg [ 19587 ] |
| Status | Acknowledged [ 10005 ] | Parts ordered [ 3 ] |
parts expected to Willerby w/c 28//11/11
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Adrienne Barwell (Inactive)
added a comment - parts expected to Willerby w/c 28//11/11
| Parts Expected | 28/Nov/11 |
| Workflow | Surfbay [ 50130 ] | Copy of Surfbay [ 57335 ] |
| Workflow | Copy of Surfbay [ 57335 ] | Surfbay [ 64650 ] |
| Priority | Normal [ 21 ] | High [ 23 ] |
Ellie rang and asked what length guttering was required, because it comes to them in 6 metre lengths. I spoke to Steve who advised that 3 metres would be enough. I have confirmed this will Ellie, who said she would put it on a courier tomorrow
Show
Adrienne Barwell (Inactive)
added a comment - Ellie rang and asked what length guttering was required, because it comes to them in 6 metre lengths. I spoke to Steve who advised that 3 metres would be enough. I have confirmed this will Ellie, who said she would put it on a courier tomorrow
| Priority | High [ 23 ] | Critical [ 24 ] |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Parts in | 05/Jan/12 1:12 PM |
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
| Work Scheduled | 10/Jan/12 | |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Status | Engineer Scheduled [ 10000 ] | Engineer Visit Rescheduled [ 10010 ] |
| Status | Engineer Visit Rescheduled [ 10010 ] | Engineer Visit Rescheduled [ 10010 ] |
| Work Scheduled | 10/Jan/12 | 17/Jan/12 |
<p>comp by Steve</p>
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Adrienne Barwell (Inactive)
added a comment - <p>comp by Steve</p>
| Status | Engineer Visit Rescheduled [ 10010 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Attachment | CCF20012012_00000.jpg [ 21290 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Workflow | Surfbay [ 64650 ] | Copy of Surfbay [ 72975 ] |
| Workflow | Copy of Surfbay [ 72975 ] | Surfbay [ 75885 ] |
| Workflow | Surfbay [ 75885 ] | Manufacturers ver 2.0 [ 98271 ] |
| Workflow | Manufacturers ver 2.0 [ 98271 ] | Manufacturers ver 2.1 [ 134531 ] |
| Workflow | Manufacturers ver 2.1 [ 134531 ] | Manufacturers ver 2.2 [ 151799 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
7m 36s | 1 | Adrienne Barwell (Inactive) | 01/Nov/11 4:06 PM | |||||
|
1d 17h 46m | 1 | Adrienne Barwell (Inactive) | 03/Nov/11 9:53 AM | |||||
|
18m 12s | 1 | Adrienne Barwell (Inactive) | 03/Nov/11 10:11 AM | |||||
|
32s | 1 | Adrienne Barwell (Inactive) | 03/Nov/11 10:11 AM | |||||
|
63d 3h | 1 | Claire Folland | 05/Jan/12 1:12 PM | |||||
|
4s | 1 | Claire Folland | 05/Jan/12 1:12 PM | |||||
|
1d 1h 39m | 1 | Adrienne Barwell (Inactive) | 06/Jan/12 2:52 PM | |||||
|
9d 19h 44m | 1 | Adrienne Barwell (Inactive) | 16/Jan/12 10:36 AM | |||||
|
53m 53s | 1 | Claire Folland | 16/Jan/12 11:30 AM | |||||
|
4d 5h 21m | 1 | Adrienne Barwell (Inactive) | 20/Jan/12 4:52 PM | |||||
|
1m 52s | 1 | Adrienne Barwell (Inactive) | 20/Jan/12 4:54 PM |
