Willerby
  1. Willerby
  2. WILL-2813

R/H rear corner finish strip damaged

        Details

        • Type: Chargeable (6 weeks) Chargeable (6 weeks)
        • Status: Complete
        • Priority: Critical Critical
        • Resolution: Completed
        • Labels:
          None
        • Customer Code:
          UPPE01
        • Park:
          Upper Lynstone
        • Postcode:
          EX23 0LP
        • Responsibility:
          Goodwill
        • Plot:
          unknown
        • Serial:
          wb5373/007
        • Model:
          Solara Gold
        • Size:
          35x12
        • ID Number:
          290005
        • Status Colour:
          Complete Complete
        • Order No:
          AS7433/5035
        • Park_Company:
           Not defined
        • SLA Status:
        1. CCF01112011_00000.jpg
          720 kB
        2. CCF02112011_00000.jpg
          613 kB
        3. CCF20012012_00000.jpg
          749 kB
        4. screenshot-1.jpg
          164 kB
        5. screenshot-2.jpg
          200 kB
        6. screenshot-3.jpg
          249 kB

          Activity

          Ascending order - Click to sort in descending order
          Adrienne Barwell (Inactive) created issue -
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          Adrienne Barwell (Inactive) added a comment -
          Darren said to check with Mayflower whether it is noted on the delivery ticket but replace it regardless
          Show
          Adrienne Barwell (Inactive) added a comment - Darren said to check with Mayflower whether it is noted on the delivery ticket but replace it regardless
          Hide
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          Adrienne Barwell (Inactive) added a comment -
          Delivery ticket requested from Mayflower
          Show
          Adrienne Barwell (Inactive) added a comment - Delivery ticket requested from Mayflower
          Adrienne Barwell (Inactive) made changes -
          Field Original Value New Value
          Attachment screenshot-1.jpg [ 19521 ]
          Adrienne Barwell (Inactive) made changes -
          Status Open [ 1 ] Awaiting Customer Info [ 10012 ]
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          Adrienne Barwell (Inactive) added a comment -
          no damage noted on the delivery ticekt, Darren would like the work carried out anyway
          Show
          Adrienne Barwell (Inactive) added a comment - no damage noted on the delivery ticekt, Darren would like the work carried out anyway
          Adrienne Barwell (Inactive) made changes -
          Attachment CCF02112011_00000.jpg [ 19561 ]
          Hide
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          Adrienne Barwell (Inactive) added a comment - - edited
          Jill confirmed new corner capping required
          Show
          Adrienne Barwell (Inactive) added a comment - - edited Jill confirmed new corner capping required
          Adrienne Barwell (Inactive) made changes -
          Issue Type Furniture & Fittings (8 Weeks) [ 1 ] Chargeable (4 weeks) [ 14 ]
          Status Awaiting Customer Info [ 10012 ] Submitted [ 10001 ]
          Adrienne Barwell (Inactive) made changes -
          Order No AS7433/5035
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          Adrienne Barwell (Inactive) added a comment -
          parts ordered
          Show
          Adrienne Barwell (Inactive) added a comment - parts ordered
          Adrienne Barwell (Inactive) made changes -
          Attachment screenshot-2.jpg [ 19586 ]
          Adrienne Barwell (Inactive) made changes -
          ID Number 290005
          Status Submitted [ 10001 ] Acknowledged [ 10005 ]
          Adrienne Barwell (Inactive) made changes -
          Status Acknowledged [ 10005 ] Parts ordered [ 3 ]
          Adrienne Barwell (Inactive) made changes -
          Attachment screenshot-3.jpg [ 19957 ]
          Adrienne Barwell (Inactive) made changes -
          Parts Expected 28/Nov/11
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          Adrienne Barwell (Inactive) added a comment -
          parts expected to Willerby w/c 28/11/11
          Show
          Adrienne Barwell (Inactive) added a comment - parts expected to Willerby w/c 28/11/11
          Mark Lock (Inactive) made changes -
          Workflow Surfbay [ 50131 ] Copy of Surfbay [ 56436 ]
          Mark Lock (Inactive) made changes -
          Workflow Copy of Surfbay [ 56436 ] Surfbay [ 63755 ]
          Adrienne Barwell (Inactive) made changes -
          Priority Normal [ 21 ] High [ 23 ]
          Claire Folland made changes -
          Parts in 03/Jan/12 1:21 PM
          Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
          Hide
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          Claire Folland added a comment -
          replacement corner capping in stock
          Show
          Claire Folland added a comment - replacement corner capping in stock
          Adrienne Barwell (Inactive) made changes -
          Priority High [ 23 ] Critical [ 24 ]
          Claire Folland made changes -
          Status Parts Recieved [ 10003 ] Worksheet Issued [ 10004 ]
          Adrienne Barwell (Inactive) made changes -
          Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
          Work Scheduled 10/Jan/12
          Adrienne Barwell (Inactive) made changes -
          Work Scheduled 10/Jan/12 17/Jan/12
          Status Engineer Scheduled [ 10000 ] Engineer Visit Rescheduled [ 10010 ]
          Hide
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          Adrienne Barwell (Inactive) added a comment -
          <p>comp by Steve</p>
          Show
          Adrienne Barwell (Inactive) added a comment - <p>comp by Steve</p>
          Adrienne Barwell (Inactive) made changes -
          Status Engineer Visit Rescheduled [ 10010 ] Resolved [ 5 ]
          Resolution Completed [ 1 ]
          Adrienne Barwell (Inactive) made changes -
          Attachment CCF20012012_00000.jpg [ 21291 ]
          Adrienne Barwell (Inactive) made changes -
          Status Resolved [ 5 ] Complete [ 6 ]
          Mark Lock (Inactive) made changes -
          Workflow Surfbay [ 63755 ] Copy of Surfbay [ 73194 ]
          Mark Lock (Inactive) made changes -
          Workflow Copy of Surfbay [ 73194 ] Surfbay [ 76049 ]
          Mark Lock (Inactive) made changes -
          Workflow Surfbay [ 76049 ] Manufacturers ver 2.0 [ 98443 ]
          Adrienne Barwell (Inactive) made changes -
          Workflow Manufacturers ver 2.0 [ 98443 ] Manufacturers ver 2.1 [ 134686 ]
          Adrienne Barwell (Inactive) made changes -
          Workflow Manufacturers ver 2.1 [ 134686 ] Manufacturers ver 2.2 [ 151938 ]
          Transition Time In Source Status Execution Times Last Executer Last Execution Date
          Open Open Awaiting Customer Info Awaiting Customer Info
          		5m 31s 1 Adrienne Barwell (Inactive) 01/Nov/11 4:06 PM
          Awaiting Customer Info Awaiting Customer Info Submitted Submitted
          		1d 17h 44m 1 Adrienne Barwell (Inactive) 03/Nov/11 9:51 AM
          Submitted Submitted Acknowledged Acknowledged
          		18m 34s 1 Adrienne Barwell (Inactive) 03/Nov/11 10:10 AM
          Acknowledged Acknowledged Parts ordered Parts ordered
          		6s 1 Adrienne Barwell (Inactive) 03/Nov/11 10:10 AM
          Parts ordered Parts ordered Parts Recieved Parts Recieved
          		61d 3h 11m 1 Claire Folland 03/Jan/12 1:21 PM
          Parts Recieved Parts Recieved Worksheet Issued Worksheet Issued
          		1d 23h 57m 1 Claire Folland 05/Jan/12 1:19 PM
          Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
          		1d 1h 32m 1 Adrienne Barwell (Inactive) 06/Jan/12 2:52 PM
          Engineer Scheduled Engineer Scheduled Engineer Visit Rescheduled Engineer Visit Rescheduled
          		9d 19h 44m 1 Adrienne Barwell (Inactive) 16/Jan/12 10:36 AM
          Engineer Visit Rescheduled Engineer Visit Rescheduled Resolved Resolved
          		4d 6h 17m 1 Adrienne Barwell (Inactive) 20/Jan/12 4:54 PM
          Resolved Resolved Complete Complete
          		14s 1 Adrienne Barwell (Inactive) 20/Jan/12 4:54 PM

            People

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              Dates

              • Due:
                Created:
                Updated:
                Resolved:
                Work Scheduled:
                Parts Expected: