Details

    • Type: Chargeable (6 weeks) Chargeable (6 weeks)
    • Status: Complete
    • Priority: Critical Critical
    • Resolution: Completed
    • Labels:
      None
    • Customer Code:
      SMAL06
    • Park:
      Mr Cleave
    • Postcode:
      EX22 6JY
    • Responsibility:
      Parts Only
    • Serial:
      WT0591/001
    • Model:
      Boston
    • Size:
      40x20
    • ID Number:
      296793
    • Status Colour:
      Complete Complete
    • Order No:
      AS7445/5041
    • Park_Company:
       Not defined
    • SLA Status:

      Activity

      Claire Folland created issue -
      Claire Folland made changes -
      Field Original Value New Value
      Status Open [ 1 ] Submitted [ 10001 ]
      Claire Folland made changes -
      ID Number 296793
      Claire Folland made changes -
      Status Submitted [ 10001 ] Acknowledged [ 10005 ]
      Mark Lock (Inactive) made changes -
      Workflow Surfbay [ 50190 ] Copy of Surfbay [ 57422 ]
      Mark Lock (Inactive) made changes -
      Workflow Copy of Surfbay [ 57422 ] Surfbay [ 64737 ]
      Claire Folland made changes -
      Status Acknowledged [ 10005 ] Parts ordered [ 3 ]
      Claire Folland made changes -
      Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
      Parts in 23/Nov/11 9:55 AM
      Hide
      Claire Folland added a comment -
      recieved joints, waiting for outlet shoe
      Show
      Claire Folland added a comment - recieved joints, waiting for outlet shoe
      Claire Folland made changes -
      Status Parts Recieved [ 10003 ] Worksheet Issued [ 10004 ]
      Adrienne Barwell (Inactive) made changes -
      Work Scheduled 9/Dec/11
      Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
      Adrienne Barwell (Inactive) made changes -
      Priority Normal [ 21 ] High [ 23 ]
      Adrienne Barwell (Inactive) made changes -
      Priority High [ 23 ] Critical [ 24 ]
      Hide
      Adrienne Barwell (Inactive) added a comment -
      <p>Steve did not go out to the site when questioned, Steve advised that this is a two man job, now that I am aware of this, I will make arrangements for them to re-visit</p>
      Show
      Adrienne Barwell (Inactive) added a comment - <p>Steve did not go out to the site when questioned, Steve advised that this is a two man job, now that I am aware of this, I will make arrangements for them to re-visit</p>
      Adrienne Barwell (Inactive) made changes -
      Status Engineer Scheduled [ 10000 ] Engineer Visit Rescheduled [ 10010 ]
      Work Scheduled 9/Dec/11 6/Feb/12
      Hide
      Claire Folland added a comment -
      spoke to Mr Cleave to advise we will be attending 16-2-12
      Show
      Claire Folland added a comment - spoke to Mr Cleave to advise we will be attending 16-2-12
      Claire Folland made changes -
      Status Engineer Visit Rescheduled [ 10010 ] Engineer Visit Rescheduled [ 10010 ]
      Work Scheduled 6/Feb/12 16/Feb/12
      Hide
      Adrienne Barwell (Inactive) added a comment -
      comp by Steve and Keith
      Show
      Adrienne Barwell (Inactive) added a comment - comp by Steve and Keith
      Adrienne Barwell (Inactive) made changes -
      Status Engineer Visit Rescheduled [ 10010 ] Resolved [ 5 ]
      Resolution Completed [ 1 ]
      Adrienne Barwell (Inactive) made changes -
      Attachment CCF20022012_00001.jpg [ 22341 ]
      Adrienne Barwell (Inactive) made changes -
      Status Resolved [ 5 ] Complete [ 6 ]
      Mark Lock (Inactive) made changes -
      Workflow Surfbay [ 64737 ] Copy of Surfbay [ 70695 ]
      Mark Lock (Inactive) made changes -
      Workflow Copy of Surfbay [ 70695 ] Surfbay [ 73759 ]
      Mark Lock (Inactive) made changes -
      Workflow Surfbay [ 73759 ] Manufacturers ver 2.0 [ 96180 ]
      Adrienne Barwell (Inactive) made changes -
      Workflow Manufacturers ver 2.0 [ 96180 ] Manufacturers ver 2.1 [ 132566 ]
      Adrienne Barwell (Inactive) made changes -
      Workflow Manufacturers ver 2.1 [ 132566 ] Manufacturers ver 2.2 [ 149953 ]
      Transition Time In Source Status Execution Times Last Executer Last Execution Date
      Open Open Submitted Submitted
      3m 23s 1 Claire Folland 14/Nov/11 10:58 AM
      Submitted Submitted Acknowledged Acknowledged
      59m 1 Claire Folland 14/Nov/11 11:57 AM
      Acknowledged Acknowledged Parts ordered Parts ordered
      8d 21h 58m 1 Claire Folland 23/Nov/11 9:55 AM
      Parts ordered Parts ordered Parts Recieved Parts Recieved
      4s 1 Claire Folland 23/Nov/11 9:55 AM
      Parts Recieved Parts Recieved Worksheet Issued Worksheet Issued
      5d 3h 49m 1 Claire Folland 28/Nov/11 1:44 PM
      Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
      13d 21h 26m 1 Adrienne Barwell (Inactive) 12/Dec/11 11:11 AM
      Engineer Scheduled Engineer Scheduled Engineer Visit Rescheduled  Engineer Visit Rescheduled
      45d 23h 38m 1 Adrienne Barwell (Inactive) 27/Jan/12 10:49 AM
      Engineer Visit Rescheduled  Engineer Visit Rescheduled Engineer Visit Rescheduled  Engineer Visit Rescheduled
      13d 47m 1 Claire Folland 09/Feb/12 11:36 AM
      Engineer Visit Rescheduled  Engineer Visit Rescheduled Resolved Resolved
      10d 22h 34m 1 Adrienne Barwell (Inactive) 20/Feb/12 10:11 AM
      Resolved Resolved Complete Complete
      58s 1 Adrienne Barwell (Inactive) 20/Feb/12 10:12 AM

        People

        • Watchers:
          0 Start watching this issue

          Dates

          • Due:
            Created:
            Updated:
            Resolved:
            Work Scheduled: