Details

    • Type: Chargeable (6 weeks) Chargeable (6 weeks)
    • Status: Complete
    • Priority: Critical Critical
    • Resolution: Completed
    • Labels:
      None
    • Customer Code:
      SMAL06
    • Park:
      Mr Cleave
    • Postcode:
      EX22 6JY
    • Responsibility:
      Parts Only
    • Serial:
      WT0591/001
    • Model:
      Boston
    • Size:
      40x20
    • ID Number:
      296793
    • Status Colour:
      Complete Complete
    • Order No:
      AS7445/5041
    • Park_Company:
       Not defined
    • SLA Status:

      Activity

      Transition Owner Before Transition Transition After Transition Response Time
      14/Nov/11 10:58 AM
      Status Change
      Submitted
      3 minutes and 23 seconds
      14/Nov/11 11:57 AM
      Submitted
      Status Change
      Acknowledged
      59 minutes
      23/Nov/11 9:55 AM
      Acknowledged
      Status Change
      Parts ordered
      1 week and 1 day and 21 hours and 58 minutes and 7 seconds
      23/Nov/11 9:55 AM
      Parts ordered
      Status Change
      Parts Recieved
      4 seconds
      28/Nov/11 1:44 PM
      Parts Recieved
      Status Change
      Worksheet Issued
      5 days and 3 hours and 49 minutes and 30 seconds
      12/Dec/11 11:11 AM
      Worksheet Issued
      Status Change
      Engineer Scheduled
      1 week and 6 days and 21 hours and 26 minutes and 15 seconds
      27/Jan/12 10:49 AM
      Engineer Scheduled
      Status Change
      Engineer Visit Rescheduled
      1 month and 2 weeks and 23 hours and 38 minutes and 20 seconds
      09/Feb/12 11:36 AM
      Engineer Visit Rescheduled
      Status Change
      Engineer Visit Rescheduled
      1 week and 6 days and 47 minutes and 25 seconds
      20/Feb/12 10:11 AM
      Engineer Visit Rescheduled
      Status Change
      Resolved
      1 week and 3 days and 22 hours and 34 minutes and 39 seconds
      20/Feb/12 10:12 AM
      Resolved
      Status Change
      Complete
      58 seconds

        People

        • Watchers:
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          Dates

          • Due:
            Created:
            Updated:
            Resolved:
            Work Scheduled: