Details
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Type:
Ext Doors & Windows (4 weeks)
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Status: Complete
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Priority:
Over 8 Weeks
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Resolution: Completed
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Labels:None
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Customer Code:penn01
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Park:Pennymoor
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Postcode:PL21 0SB
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Responsibility:Manufacturer Attending
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Plot:Jenkins
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Hire_or_Retail:Retail
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Serial:WB4545/004
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Model:Rio
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ID Number:327641
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Status Colour:
Complete
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Park_Company:Not defined
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SLA Status:
Activity
| Field | Original Value | New Value |
|---|---|---|
| Postcode | TQ | PL21 0SB |
| Summary | Front window appears to have dropped away | Front left hand bay window appears to have dropped and come away from the cill |
| Status | Open [ 1 ] | Submitted [ 10001 ] |
| Attachment | screenshot-1.jpg [ 35164 ] |
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Adrienne Barwell (Inactive)
added a comment -
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submitted to Willerby
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Adrienne Barwell (Inactive)
added a comment - submitted to Willerby
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Attachment | screenshot-2.jpg [ 35177 ] |
| ID Number | 327641 |
| Workflow | Surfbay [ 70203 ] | Copy of Surfbay [ 73409 ] |
| Workflow | Copy of Surfbay [ 73409 ] | Surfbay [ 76278 ] |
| Priority | Normal [ 21 ] | Over 6 Weeks [ 27 ] |
| Priority | Over 6 Weeks [ 27 ] | Over 8 Weeks [ 25 ] |
Bridget called wanting an update, advised i would have to ring willerby and give it a chase, spoke to Natalie at willerby, she advised parts are now in stock and she will try and get a schedule date this afternoon for me.
called Bridget back to advise
called Bridget back to advise
Show
Claire Folland
added a comment - Bridget called wanting an update, advised i would have to ring willerby and give it a chase, spoke to Natalie at willerby, she advised parts are now in stock and she will try and get a schedule date this afternoon for me.
called Bridget back to advise
| Status | Acknowledged [ 10005 ] | Parts ordered [ 3 ] |
called Natalie to find out if she has a schedule date yet, she has promised to have a date by the end of the day
Show
Claire Folland
added a comment - called Natalie to find out if she has a schedule date yet, she has promised to have a date by the end of the day
| Attachment | screenshot-3.jpg [ 38161 ] |
| Parts in | 18/Feb/13 9:49 AM | |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Work Scheduled | 18/Feb/13 |
willerby attending wc 18-2-13
Show
Claire Folland
added a comment - willerby attending wc 18-2-13
Park called as they haven't heard anything from us?
I have advised Bridge that Willerby will be sending an engineer w/c 18.02.13
I have advised Bridge that Willerby will be sending an engineer w/c 18.02.13
Show
Lorraine Pryor (Inactive)
added a comment - Park called as they haven't heard anything from us?
I have advised Bridge that Willerby will be sending an engineer w/c 18.02.13
| Attachment | screenshot-4.jpg [ 38932 ] |
complete by willerby 19-2-13
Show
Claire Folland
added a comment - complete by willerby 19-2-13
| Status | Engineer Scheduled [ 10000 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Workflow | Surfbay [ 76278 ] | Manufacturers ver 2.0 [ 98982 ] |
| Workflow | Manufacturers ver 2.0 [ 98982 ] | Manufacturers ver 2.1 [ 135200 ] |
| Workflow | Manufacturers ver 2.1 [ 135200 ] | Manufacturers ver 2.2 [ 152421 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
40m 38s | 1 | Adrienne Barwell (Inactive) | 19/Nov/12 12:28 PM | |||||
|
2h 18m | 1 | Adrienne Barwell (Inactive) | 19/Nov/12 2:47 PM | |||||
|
69d 23h 11m | 1 | Claire Folland | 28/Jan/13 1:58 PM | |||||
|
8d 19h 51m | 1 | Claire Folland | 06/Feb/13 9:49 AM | |||||
|
17s | 1 | Claire Folland | 06/Feb/13 9:49 AM | |||||
|
10s | 1 | Claire Folland | 06/Feb/13 9:50 AM | |||||
|
13d 4h 59m | 1 | Claire Folland | 19/Feb/13 2:49 PM | |||||
|
3s | 1 | Claire Folland | 19/Feb/13 2:49 PM |
