Willerby
  1. Willerby
  2. WILL-3102

Front left hand bay window appears to have dropped and come away from the cill

    Details

    • Type: Ext Doors & Windows (4 weeks) Ext Doors & Windows (4 weeks)
    • Status: Complete
    • Priority: Over 8 Weeks Over 8 Weeks
    • Resolution: Completed
    • Labels:
      None
    • Customer Code:
      penn01
    • Park:
      Pennymoor
    • Postcode:
      PL21 0SB
    • Responsibility:
      Manufacturer Attending
    • Plot:
      Jenkins
    • Hire_or_Retail:
      Retail
    • Serial:
      WB4545/004
    • Model:
      Rio
    • ID Number:
      327641
    • Status Colour:
      Complete Complete
    • Park_Company:
       Not defined
    • SLA Status:
    1. screenshot-1.jpg
      130 kB
    2. screenshot-2.jpg
      219 kB
    3. screenshot-3.jpg
      136 kB
    4. screenshot-4.jpg
      137 kB

      Activity

      Adrienne Barwell (Inactive) created issue -
      Adrienne Barwell (Inactive) made changes -
      Field Original Value New Value
      Postcode TQ PL21 0SB
      Summary Front window appears to have dropped away Front left hand bay window appears to have dropped and come away from the cill
      Adrienne Barwell (Inactive) made changes -
      Status Open [ 1 ] Submitted [ 10001 ]
      Adrienne Barwell (Inactive) made changes -
      Attachment screenshot-1.jpg [ 35164 ]
      Hide
      Adrienne Barwell (Inactive) added a comment -
      submitted to Willerby
      Show
      Adrienne Barwell (Inactive) added a comment - submitted to Willerby
      Adrienne Barwell (Inactive) made changes -
      Status Submitted [ 10001 ] Acknowledged [ 10005 ]
      Adrienne Barwell (Inactive) made changes -
      Attachment screenshot-2.jpg [ 35177 ]
      Adrienne Barwell (Inactive) made changes -
      ID Number 327641
      Mark Lock (Inactive) made changes -
      Workflow Surfbay [ 70203 ] Copy of Surfbay [ 73409 ]
      Mark Lock (Inactive) made changes -
      Workflow Copy of Surfbay [ 73409 ] Surfbay [ 76278 ]
      Adrienne Barwell (Inactive) made changes -
      Priority Normal [ 21 ] Over 6 Weeks [ 27 ]
      Adrienne Barwell (Inactive) made changes -
      Priority Over 6 Weeks [ 27 ] Over 8 Weeks [ 25 ]
      Hide
      Claire Folland added a comment -
      Bridget called wanting an update, advised i would have to ring willerby and give it a chase, spoke to Natalie at willerby, she advised parts are now in stock and she will try and get a schedule date this afternoon for me.
      called Bridget back to advise
      Show
      Claire Folland added a comment - Bridget called wanting an update, advised i would have to ring willerby and give it a chase, spoke to Natalie at willerby, she advised parts are now in stock and she will try and get a schedule date this afternoon for me. called Bridget back to advise
      Claire Folland made changes -
      Status Acknowledged [ 10005 ] Parts ordered [ 3 ]
      Hide
      Claire Folland added a comment -
      called Natalie to find out if she has a schedule date yet, she has promised to have a date by the end of the day
      Show
      Claire Folland added a comment - called Natalie to find out if she has a schedule date yet, she has promised to have a date by the end of the day
      Claire Folland made changes -
      Attachment screenshot-3.jpg [ 38161 ]
      Claire Folland made changes -
      Parts in 18/Feb/13 9:49 AM
      Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
      Claire Folland made changes -
      Status Parts Recieved [ 10003 ] Worksheet Issued [ 10004 ]
      Claire Folland made changes -
      Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
      Work Scheduled 18/Feb/13
      Hide
      Claire Folland added a comment -
      willerby attending wc 18-2-13
      Show
      Claire Folland added a comment - willerby attending wc 18-2-13
      Hide
      Lorraine Pryor (Inactive) added a comment -
      Park called as they haven't heard anything from us?
      I have advised Bridge that Willerby will be sending an engineer w/c 18.02.13
      Show
      Lorraine Pryor (Inactive) added a comment - Park called as they haven't heard anything from us? I have advised Bridge that Willerby will be sending an engineer w/c 18.02.13
      Claire Folland made changes -
      Attachment screenshot-4.jpg [ 38932 ]
      Hide
      Claire Folland added a comment -
      complete by willerby 19-2-13
      Show
      Claire Folland added a comment - complete by willerby 19-2-13
      Claire Folland made changes -
      Status Engineer Scheduled [ 10000 ] Resolved [ 5 ]
      Resolution Completed [ 1 ]
      Claire Folland made changes -
      Status Resolved [ 5 ] Complete [ 6 ]
      Mark Lock (Inactive) made changes -
      Workflow Surfbay [ 76278 ] Manufacturers ver 2.0 [ 98982 ]
      Adrienne Barwell (Inactive) made changes -
      Workflow Manufacturers ver 2.0 [ 98982 ] Manufacturers ver 2.1 [ 135200 ]
      Adrienne Barwell (Inactive) made changes -
      Workflow Manufacturers ver 2.1 [ 135200 ] Manufacturers ver 2.2 [ 152421 ]
      Transition Time In Source Status Execution Times Last Executer Last Execution Date
      Open Open Submitted Submitted
      40m 38s 1 Adrienne Barwell (Inactive) 19/Nov/12 12:28 PM
      Submitted Submitted Acknowledged Acknowledged
      2h 18m 1 Adrienne Barwell (Inactive) 19/Nov/12 2:47 PM
      Acknowledged Acknowledged Parts ordered Parts ordered
      69d 23h 11m 1 Claire Folland 28/Jan/13 1:58 PM
      Parts ordered Parts ordered Parts Recieved Parts Recieved
      8d 19h 51m 1 Claire Folland 06/Feb/13 9:49 AM
      Parts Recieved Parts Recieved Worksheet Issued Worksheet Issued
      17s 1 Claire Folland 06/Feb/13 9:49 AM
      Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
      10s 1 Claire Folland 06/Feb/13 9:50 AM
      Engineer Scheduled Engineer Scheduled Resolved Resolved
      13d 4h 59m 1 Claire Folland 19/Feb/13 2:49 PM
      Resolved Resolved Complete Complete
      3s 1 Claire Folland 19/Feb/13 2:49 PM

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          Dates

          • Due:
            Created:
            Updated:
            Resolved:
            Work Scheduled: