Willerby
  1. Willerby
  2. WILL-3112

Customer advised that the light over the dining table is broken - charge light and labour to 26965

    Details

    • Type: Lampshades/lights (2 weeks) Lampshades/lights (2 weeks)
    • Status: Complete
    • Priority: Normal Normal
    • Resolution: Completed
    • Labels:
      None
    • Customer Code:
      manl05
    • Park:
       Private land Mrs Manley
    • Postcode:
      TQ13 9EU
    • Responsibility:
      SurfBay Attending
    • Plot:
      Demo
    • Serial:
      wb5369/009
    • Model:
      Aspen
    • Size:
      38x12
    • Status Colour:
      Complete Complete
    • Park_Company:
       Not defined
    • SLA Status:

      Description

      Mrs Manley has advised that the small ceramic ring on the light over the dining table is cracked - she would rather not have the same light as they hang to low and people keep knocking there heads on it.

      I spoke to Darren and he said to give her a light from our spares, we have three lights so now I need to speak to Steve to make sure he can fit.

        Activity

        Linda Trunkfield (Inactive) created issue -
        Linda Trunkfield (Inactive) made changes -
        Field Original Value New Value
        Description This is an ex demo 2011 Steve attended to see if he could repair but advised that a 2 part wallbaord joint was required. Mrs Manley has advised that the small ceramic ring on the light over the dining table is cracked - she would rather not have the same light as they hang to low and people keep knocking there heads on it.
        I spoke to Darren and he said to give her a light from our spares.
        Issue Type Wallboards/Ceiling Boards (8 Weeks) [ 6 ] Lampshades/lights (2 weeks) [ 9 ]
        Linda Trunkfield (Inactive) made changes -
        Order No AS7865/5035
        Work Scheduled 24/Oct/12
        Linda Trunkfield (Inactive) made changes -
        Summary Customer advised that the light over the dining table is broken Customer advised that the light over the dining table is broken - charge light and labour to 26965
        Description Mrs Manley has advised that the small ceramic ring on the light over the dining table is cracked - she would rather not have the same light as they hang to low and people keep knocking there heads on it.
        I spoke to Darren and he said to give her a light from our spares.
        Mrs Manley has advised that the small ceramic ring on the light over the dining table is cracked - she would rather not have the same light as they hang to low and people keep knocking there heads on it.

        I spoke to Darren and he said to give her a light from our spares, we have three lights so now I need to speak to Steve to make sure he can fit.
        Mark Lock (Inactive) made changes -
        Workflow Surfbay [ 70413 ] Copy of Surfbay [ 73449 ]
        Mark Lock (Inactive) made changes -
        Workflow Copy of Surfbay [ 73449 ] Surfbay [ 76416 ]
        Hide
        Linda Trunkfield (Inactive) added a comment - - edited
        Steve has advised that he can adapt any of the light to fit so I have taken light 1708847 and charged it to the van - it is marked up on the Devon Shelf - taken out of stock and charged to 26965.
        Show
        Linda Trunkfield (Inactive) added a comment - - edited Steve has advised that he can adapt any of the light to fit so I have taken light 1708847 and charged it to the van - it is marked up on the Devon Shelf - taken out of stock and charged to 26965.
        Linda Trunkfield (Inactive) made changes -
        Status Open [ 1 ] Submitted [ 10001 ]
        Linda Trunkfield (Inactive) made changes -
        Status Submitted [ 10001 ] Acknowledged [ 10005 ]
        Linda Trunkfield (Inactive) made changes -
        Status Acknowledged [ 10005 ] Parts ordered [ 3 ]
        Linda Trunkfield (Inactive) made changes -
        Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
        Linda Trunkfield (Inactive) made changes -
        Status Parts Recieved [ 10003 ] Worksheet Issued [ 10004 ]
        Adrienne Barwell (Inactive) made changes -
        Work Scheduled 11/Jan/13
        Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
        Hide
        Adrienne Barwell (Inactive) added a comment -
        complete by Keith
        Show
        Adrienne Barwell (Inactive) added a comment - complete by Keith
        Adrienne Barwell (Inactive) made changes -
        Status Engineer Scheduled [ 10000 ] Resolved [ 5 ]
        Resolution Completed [ 1 ]
        Adrienne Barwell (Inactive) made changes -
        Attachment CCF09012013_00000.jpg [ 36868 ]
        Adrienne Barwell (Inactive) made changes -
        Status Resolved [ 5 ] Complete [ 6 ]
        Mark Lock (Inactive) made changes -
        Workflow Surfbay [ 76416 ] Manufacturers ver 2.0 [ 98978 ]
        Adrienne Barwell (Inactive) made changes -
        Workflow Manufacturers ver 2.0 [ 98978 ] Manufacturers ver 2.1 [ 132826 ]
        Adrienne Barwell (Inactive) made changes -
        Workflow Manufacturers ver 2.1 [ 132826 ] Manufacturers ver 2.2 [ 150211 ]
        Transition Time In Source Status Execution Times Last Executer Last Execution Date
        Open Open Submitted Submitted
        20d 20h 39m 1 Linda Trunkfield (Inactive) 19/Dec/12 12:46 PM
        Submitted Submitted Acknowledged Acknowledged
        14s 1 Linda Trunkfield (Inactive) 19/Dec/12 12:46 PM
        Acknowledged Acknowledged Parts ordered Parts ordered
        10s 1 Linda Trunkfield (Inactive) 19/Dec/12 12:46 PM
        Parts ordered Parts ordered Parts Recieved Parts Recieved
        18s 1 Linda Trunkfield (Inactive) 19/Dec/12 12:47 PM
        Parts Recieved Parts Recieved Worksheet Issued Worksheet Issued
        9s 1 Linda Trunkfield (Inactive) 19/Dec/12 12:47 PM
        Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
        16d 1h 8m 1 Adrienne Barwell (Inactive) 04/Jan/13 1:56 PM
        Engineer Scheduled Engineer Scheduled Resolved Resolved
        4d 22h 24m 1 Adrienne Barwell (Inactive) 09/Jan/13 12:21 PM
        Resolved Resolved Complete Complete
        38s 1 Adrienne Barwell (Inactive) 09/Jan/13 12:21 PM

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            Dates

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              Created:
              Updated:
              Resolved:
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