Details
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Type:
Plumbing (3 weeks)
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Status: Complete
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Priority:
Over 8 Weeks
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Resolution: Completed
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Labels:None
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Customer Code:MURR03
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Park:Nigel Murrey
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Postcode:EX23 9HT
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Responsibility:Manufacturer Attending
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Serial:WT0295/001
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Model:Keywest
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Size:40x16
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ID Number:340299
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Status Colour:
Complete
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Stock_Number:26072
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Park_Company:Not defined
Description
customer feels under the sale of goods act this should be covered by willerby
Activity
| Field | Original Value | New Value |
|---|---|---|
| Summary | CLONE - Light switch lhs of front door has stopped working | kitchen tap is continually leaking |
| Issue Type | Small Fittings (8 Weeks) [ 1 ] | Plumbing (3 weeks) [ 45 ] |
| Description | Electrician has told customer under the sale of goods act this should be covered by willerby | customer feels under the sale of goods act this should be covered by willerby |
| Due Date | 30/Jul/13 | 25/Jun/13 |
| Status | Open [ 1 ] | Submitted [ 10001 ] |
| Attachment | screenshot-2.jpg [ 43827 ] |
| ID Number | 340299 |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Priority | Normal [ 21 ] | Over 8 Weeks [ 25 ] |
Hide
Claire Folland
added a comment -
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have not heard from Nigel murrey, will re-submit, when he rings back with the details
Show
Claire Folland
added a comment - have not heard from Nigel murrey, will re-submit, when he rings back with the details
| Status | Acknowledged [ 10005 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Attachment | screenshot-3.jpg [ 50299 ] |
Willerby have agreed to refund the price of the tap, Rebekah has asked that Mr Murrey calls and they will put the ,Money back on the card - I have spoken to Mr Murrey and given him Beckys phone number .
Show
Linda Trunkfield (Inactive)
added a comment - Willerby have agreed to refund the price of the tap, Rebekah has asked that Mr Murrey calls and they will put the ,Money back on the card - I have spoken to Mr Murrey and given him Beckys phone number .
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Workflow | Surfbay [ 79870 ] | Manufacturers ver 2.0 [ 99000 ] |
| Workflow | Manufacturers ver 2.0 [ 99000 ] | Manufacturers ver 2.1 [ 135225 ] |
| Workflow | Manufacturers ver 2.1 [ 135225 ] | Manufacturers ver 2.2 [ 152446 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
12m 54s | 1 | Claire Folland | 04/Jun/13 1:33 PM | |||||
|
1h 12m | 1 | Claire Folland | 04/Jun/13 2:45 PM | |||||
|
62d 2h 4m | 1 | Claire Folland | 05/Aug/13 4:49 PM | |||||
|
86d 19h 4m | 1 | Linda Trunkfield (Inactive) | 31/Oct/13 10:53 AM |
