Details
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Type:
Dining Furniture (8 Weeks)
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Status: Complete
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Priority:
Normal
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Resolution: Completed
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Labels:None
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Customer Code:BERR02
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Park:Berry Barton
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Postcode:EX12 3DB
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Responsibility:Manufacturer Attending
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Hire_or_Retail:Retail
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Serial:wb5281/002
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Model:Granada
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Size:35x12
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ID Number:342722
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Status Colour:
Complete
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Stock_Number:26964
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Park_Company:Not defined
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SLA Status:
Description
Mr Fox 01384 371480
x 4 chairs
x 4 chairs
Activity
| Field | Original Value | New Value |
|---|---|---|
| Issue Type | Ext Doors & Windows (4 weeks) [ 4 ] | Dining Furniture (8 Weeks) [ 30 ] |
| Description | Mr Fox 01384 371480 |
Mr Fox 01384 371480 x 4 chairs |
| Due Date | 02/Jul/13 | 30/Aug/13 |
| ID Number | 340266 |
| Status | Open [ 1 ] | Submitted [ 10001 ] |
Hide
Linda Trunkfield (Inactive)
added a comment -
Permalink
This van is out of warranty so I am expecting this to be rejected.
Show
Linda Trunkfield (Inactive)
added a comment - This van is out of warranty so I am expecting this to be rejected.
| Attachment | screenshot-1.jpg [ 45385 ] |
| ID Number | 342722 |
Mr Fox called to see if we have had any news re this issue, I spoke to Becky at Willerby who advised that this has not yet been assessed the lady that deals with it is away and back on Monday- Becky said she will get her to priorities it. I called Mr Fox back and said I would let him know as soon as I hear anything.
Show
Linda Trunkfield (Inactive)
added a comment - - edited Mr Fox called to see if we have had any news re this issue, I spoke to Becky at Willerby who advised that this has not yet been assessed the lady that deals with it is away and back on Monday- Becky said she will get her to priorities it. I called Mr Fox back and said I would let him know as soon as I hear anything.
Becky called Claire and asked if we can get some photo's of the chairs I called Mr Fox and he is going to send some through via e-mail.
Show
Linda Trunkfield (Inactive)
added a comment - Becky called Claire and asked if we can get some photo's of the chairs I called Mr Fox and he is going to send some through via e-mail.
Photo's received from Mr Fox and sent to Becky.
Show
Linda Trunkfield (Inactive)
added a comment - Photo's received from Mr Fox and sent to Becky.
| Attachment | caravan chairs fault 001.jpg [ 45948 ] | |
| Attachment | caravan chairs fault 002.jpg [ 45949 ] | |
| Attachment | caravan chairs fault 003.jpg [ 45950 ] | |
| Attachment | caravan chairs fault 004.jpg [ 45951 ] | |
| Attachment | caravan chairs fault 005.jpg [ 45952 ] |
| Attachment | screenshot-2.jpg [ 45953 ] |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Status | Acknowledged [ 10005 ] | Parts ordered [ 3 ] |
| Attachment | screenshot-3.jpg [ 46006 ] |
Beckie has advised that she is ordering 4 chairs, I have asked that they be sent direct to site as we do not go to this site or anywhere near it very often, waiting for reply.
Show
Linda Trunkfield (Inactive)
added a comment - - edited Beckie has advised that she is ordering 4 chairs, I have asked that they be sent direct to site as we do not go to this site or anywhere near it very often, waiting for reply.
| Attachment | screenshot-4.jpg [ 46007 ] |
| Attachment | screenshot-5.jpg [ 47634 ] |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Parts in | 25/Jun/13 11:15 AM | 23/Aug/13 11:15 AM |
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Work Scheduled | 23/Aug/13 |
complete by willerby 23-8-13
Show
Claire Folland
added a comment - complete by willerby 23-8-13
| Status | Engineer Scheduled [ 10000 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Workflow | Surfbay [ 80246 ] | Manufacturers ver 2.0 [ 99002 ] |
| Workflow | Manufacturers ver 2.0 [ 99002 ] | Manufacturers ver 2.1 [ 135227 ] |
| Workflow | Manufacturers ver 2.1 [ 135227 ] | Manufacturers ver 2.2 [ 152448 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
6m 1s | 1 | Linda Trunkfield (Inactive) | 05/Jul/13 10:18 AM | |||||
|
12d 35m | 1 | Linda Trunkfield (Inactive) | 17/Jul/13 10:53 AM | |||||
|
4s | 1 | Linda Trunkfield (Inactive) | 17/Jul/13 10:53 AM | |||||
|
41d 1h 12m | 1 | Claire Folland | 27/Aug/13 12:06 PM | |||||
|
2s | 1 | Claire Folland | 27/Aug/13 12:06 PM | |||||
|
7s | 1 | Claire Folland | 27/Aug/13 12:06 PM | |||||
|
22s | 1 | Claire Folland | 27/Aug/13 12:07 PM | |||||
|
1d 4h 33m | 1 | Claire Folland | 28/Aug/13 4:41 PM |
