Willerby
  1. Willerby
  2. WILL-3141

Creaking Floor ( please see description )

        Details

        • Type: Floor (8 Weeks) Floor (8 Weeks)
        • Status: Complete
        • Priority: Over 8 Weeks Over 8 Weeks
        • Resolution: Completed
        • Labels:
          None
        • Customer Code:
          BIGB01
        • Park:
          Bigbury Bay
        • Postcode:
          TQ7 4HT
        • Responsibility:
          Manufacturer Attending
        • Hire_or_Retail:
          Retail
        • Serial:
          wb4466/003
        • Model:
          Granada
        • Size:
          28x12
        • Status Colour:
          Complete Complete
        • Stock_Number:
          26807
        • Park_Company:
           Not defined
        • SLA Status:

          Description

          Mr Bent called to advise that a year ago he e-mailed Rebekah Britton with a complaint about squeeky floors, Rebekah advised Mr Bent that someone from Willerby customer care would contact him and they never have.

          Mr Bent would like someone from Willerby to attend and look at his floors he said that it is creaking in the lounge but the kitchen area is more of a crackling sound - Mr Bent said that the floor had a hump in it where the flooring overlapped this was sorted out but the creaking was not.

          Mr Bent 07858312266
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            Activity

            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Open Submitted Submitted
            		1h 53m 1 Linda Trunkfield (Inactive) 05/Jul/13 12:13 PM
            Acknowledged Acknowledged Rejected Rejected
            		55s 1 Linda Trunkfield (Inactive) 21/Aug/13 4:16 PM
            Rejected Rejected Resolved Resolved
            		5d 20h 4m 1 Linda Trunkfield (Inactive) 27/Aug/13 12:21 PM
            Resolved Resolved Reopened Reopened
            		7s 1 Linda Trunkfield (Inactive) 27/Aug/13 12:21 PM
            Reopened Reopened Submitted Submitted
            		17d 19m 1 Linda Trunkfield (Inactive) 13/Sep/13 12:40 PM
            Submitted Submitted Acknowledged Acknowledged
            		47d 4h 2m 2 Linda Trunkfield (Inactive) 13/Sep/13 12:40 PM
            Acknowledged Acknowledged Parts ordered Parts ordered
            		5s 1 Linda Trunkfield (Inactive) 13/Sep/13 12:40 PM
            Parts ordered Parts ordered Parts Recieved Parts Recieved
            		6s 1 Linda Trunkfield (Inactive) 13/Sep/13 12:40 PM
            Parts Recieved Parts Recieved Worksheet Issued Worksheet Issued
            		2s 1 Linda Trunkfield (Inactive) 13/Sep/13 12:40 PM
            Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
            		3h 10m 1 Adrienne Barwell (Inactive) 13/Sep/13 3:51 PM
            Engineer Scheduled Engineer Scheduled Resolved Resolved
            		5d 23h 27m 1 Adrienne Barwell (Inactive) 19/Sep/13 3:19 PM
            Resolved Resolved Complete Complete
            		3d 22h 54m 1 Adrienne Barwell (Inactive) 23/Sep/13 2:13 PM

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                Dates

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                  Created:
                  Updated:
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