Details
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Type:
Gutters/Downpipes/Corner Cappings (8 Weeks)
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Status: Complete
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Priority:
Over 6 Weeks
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Resolution: Completed
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Labels:None
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Customer Code:MANL05
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Park:Mrs Manley
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Postcode:TQ13 9EU
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Responsibility:Manufacturer Attending
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Hire_or_Retail:Retail
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Serial:wb5369/009
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Model:Aspen
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Size:38x12
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Status Colour:
Complete
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Stock_Number:26965
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Park_Company:Not defined
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SLA Status:
Description
Mrs Manley came in to see us re the table and said that x 2 gutter joints are leaking, One over the front door and one over the kitchen window - we have sealed once already I am going to put this into willerby as they obviously need replacing and we do not have any in stock.
Activity
| Field | Original Value | New Value |
|---|---|---|
| Issue Type | Dining Furniture (8 Weeks) [ 30 ] | Gutters/Downpipes/Corner Cappings (8 Weeks) [ 25 ] |
| Description | Mrs Manley came in to see us re the table and said that x 2 gutter joints are leaking, One over the front door and one over the kitchen window - we have sealed once already I am going to put this into willerby as they obviously need replacing and we do not have any in stock. | |
| Due Date | 28/Aug/13 | 08/Oct/13 |
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Linda Trunkfield (Inactive)
added a comment -
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I have e-mailed Willerby asking for them to attend to this issue as I can't log it on the online system as the serial number cannot be verified.
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Linda Trunkfield (Inactive)
added a comment - I have e-mailed Willerby asking for them to attend to this issue as I can't log it on the online system as the serial number cannot be verified.
| Status | Open [ 1 ] | Submitted [ 10001 ] |
| Attachment | screenshot-1.jpg [ 47637 ] |
Mrs Manley would like a call by the 06-09-13 to advise what is happening with her issues
01626 832281
01626 832281
Show
Linda Trunkfield (Inactive)
added a comment - Mrs Manley would like a call by the 06-09-13 to advise what is happening with her issues
01626 832281
we have received 4 joints, I have done a worksheet for us to attend and I will also ask them to check all the gutter brackets and seal where necessary
Show
Linda Trunkfield (Inactive)
added a comment - we have received 4 joints, I have done a worksheet for us to attend and I will also ask them to check all the gutter brackets and seal where necessary
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Status | Acknowledged [ 10005 ] | Parts ordered [ 3 ] |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Parts in | 19/Sep/13 10:34 AM |
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Work Scheduled | 23/Sep/13 |
Keith and I looked for the gutter joints everywhere in the stores and we could not find them.. I am wondering if Steve completed this issue I will ask him when he is back from holiday.
Show
Linda Trunkfield (Inactive)
added a comment - Keith and I looked for the gutter joints everywhere in the stores and we could not find them.. I am wondering if Steve completed this issue I will ask him when he is back from holiday.
| Status | Engineer Scheduled [ 10000 ] | Engineer Visit Rescheduled [ 10010 ] |
| Work Scheduled | 23/Sep/13 | 19/Sep/13 |
| Work Scheduled | 19/Sep/13 | 17/Oct/13 |
| Priority | Normal [ 21 ] | Over 6 Weeks [ 27 ] |
| Attachment | CCF21102013_00006.jpg [ 49999 ] |
comp by Steve
Show
Adrienne Barwell (Inactive)
added a comment - comp by Steve
| Status | Engineer Visit Rescheduled [ 10010 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Workflow | Surfbay [ 81199 ] | Manufacturers ver 2.0 [ 99001 ] |
| Workflow | Manufacturers ver 2.0 [ 99001 ] | Manufacturers ver 2.1 [ 135224 ] |
| Workflow | Manufacturers ver 2.1 [ 135224 ] | Manufacturers ver 2.2 [ 152445 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
51m 23s | 1 | Linda Trunkfield (Inactive) | 27/Aug/13 1:27 PM | |||||
|
22d 20h 6m | 1 | Linda Trunkfield (Inactive) | 19/Sep/13 9:34 AM | |||||
|
8s | 1 | Linda Trunkfield (Inactive) | 19/Sep/13 9:34 AM | |||||
|
8s | 1 | Linda Trunkfield (Inactive) | 19/Sep/13 9:34 AM | |||||
|
6s | 1 | Linda Trunkfield (Inactive) | 19/Sep/13 9:34 AM | |||||
|
1d 3h 48m | 1 | Adrienne Barwell (Inactive) | 20/Sep/13 1:23 PM | |||||
|
21d 2h 2m | 1 | Adrienne Barwell (Inactive) | 11/Oct/13 3:25 PM | |||||
|
9d 19h 14m | 1 | Adrienne Barwell (Inactive) | 21/Oct/13 10:40 AM | |||||
|
3s | 1 | Adrienne Barwell (Inactive) | 21/Oct/13 10:40 AM |
