Willerby
  1. Willerby
  2. WILL-3153

large sofa, the arm nearest the front has collapsed (this van has a three year parts warranty with Willerby)

        Details

        • Type: Plumbing (3 weeks) Plumbing (3 weeks)
        • Status: Complete
        • Priority: Over 8 Weeks Over 8 Weeks
        • Resolution: Completed
        • Labels:
          None
        • Customer Code:
          ladr01
        • Park:
          Ladram Bay Holiday Centre
        • Postcode:
          EX9 7BX
        • Responsibility:
          Manufacturer Attending
        • Plot:
          Mr David Parker 077256 29067
        • Hire_or_Retail:
          Retail
        • Serial:
          wb5683/006
        • Manufacturer:
          Willerby
        • Model:
          Salisbury
        • ID Number:
          349729
        • Status Colour:
          Complete Complete
        • Park_Company:
           Not defined
        • SLA Status:
        1. screenshot-1.jpg
          221 kB
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          183 kB
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          217 kB
        4. screenshot-4.jpg
          223 kB
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          289 kB
        6. screenshot-6.jpg
          215 kB
        7. screenshot-7.jpg
          258 kB

          Activity

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          Adrienne Barwell (Inactive) added a comment -
          Mr Parker would like this reported, we are not sure whether it is covered but we will put it through and see what happens. Mr Parker would also like to know what is covered under the three year warranty parts scheme
          Show
          Adrienne Barwell (Inactive) added a comment - Mr Parker would like this reported, we are not sure whether it is covered but we will put it through and see what happens. Mr Parker would also like to know what is covered under the three year warranty parts scheme
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          Adrienne Barwell (Inactive) added a comment -
          submitted to Willerby
          Show
          Adrienne Barwell (Inactive) added a comment - submitted to Willerby
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          Adrienne Barwell (Inactive) added a comment -
          This is showing on the willerby outstanding list as in progress. I have chased Willerby for an update and have been told that they will get Katie to give me a call back
          Show
          Adrienne Barwell (Inactive) added a comment - This is showing on the willerby outstanding list as in progress. I have chased Willerby for an update and have been told that they will get Katie to give me a call back
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          Adrienne Barwell (Inactive) added a comment - - edited
          This is showing on the Willerby outstanding list as in progress with a date of 4/11/13 I will e-mail our new contact Rebekah Daddy to find out more information
          Show
          Adrienne Barwell (Inactive) added a comment - - edited This is showing on the Willerby outstanding list as in progress with a date of 4/11/13 I will e-mail our new contact Rebekah Daddy to find out more information
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          Adrienne Barwell (Inactive) added a comment -
          E-mailed Rebekah for an update - awaiting a response
          Show
          Adrienne Barwell (Inactive) added a comment - E-mailed Rebekah for an update - awaiting a response
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          Claire Folland added a comment -
          emailed Julie at belfield
          Show
          Claire Folland added a comment - emailed Julie at belfield
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          Claire Folland added a comment -
          Julie has emailed back to advise the engineer attended on the 5-11-13, needs to return with additional parts week comm 25-11-13
          Show
          Claire Folland added a comment - Julie has emailed back to advise the engineer attended on the 5-11-13, needs to return with additional parts week comm 25-11-13
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          Claire Folland added a comment -
          tried to call customer no answer
          Show
          Claire Folland added a comment - tried to call customer no answer
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          Adrienne Barwell (Inactive) added a comment -
          Claire has phoned Mr Parker today and explained that they should be at his van this week to complete this work
          Show
          Adrienne Barwell (Inactive) added a comment - Claire has phoned Mr Parker today and explained that they should be at his van this week to complete this work
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          Claire Folland added a comment -
          emailed Belfield to see if the engineer managed to complete this last week as i need to update the customer
          Show
          Claire Folland added a comment - emailed Belfield to see if the engineer managed to complete this last week as i need to update the customer
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          Claire Folland added a comment -
          complete by Belfield 26-11-13, called Mr Parker to advise
          Show
          Claire Folland added a comment - complete by Belfield 26-11-13, called Mr Parker to advise

            People

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              Dates

              • Due:
                Created:
                Updated:
                Resolved:
                Work Scheduled: