Willerby
  1. Willerby
  2. WILL-3153

large sofa, the arm nearest the front has collapsed (this van has a three year parts warranty with Willerby)

    Details

    • Type: Plumbing (3 weeks)  Plumbing (3 weeks)
    • Status: Complete
    • Priority: Over 8 Weeks Over 8 Weeks
    • Resolution: Completed
    • Labels:
      None
    • Customer Code:
      ladr01
    • Park:
      Ladram Bay Holiday Centre
    • Postcode:
      EX9 7BX
    • Responsibility:
      Manufacturer Attending
    • Plot:
      Mr David Parker 077256 29067
    • Hire_or_Retail:
      Retail
    • Serial:
      wb5683/006
    • Manufacturer:
      Willerby
    • Model:
      Salisbury
    • ID Number:
      349729
    • Status Colour:
      Complete Complete
    • Park_Company:
       Not defined
    • SLA Status:
    1. screenshot-1.jpg
      221 kB
    2. screenshot-2.jpg
      183 kB
    3. screenshot-3.jpg
      217 kB
    4. screenshot-4.jpg
      223 kB
    5. screenshot-5.jpg
      289 kB
    6. screenshot-6.jpg
      215 kB
    7. screenshot-7.jpg
      258 kB

      Activity

      Hide
      Adrienne Barwell (Inactive) added a comment -
      Mr Parker would like this reported, we are not sure whether it is covered but we will put it through and see what happens. Mr Parker would also like to know what is covered under the three year warranty parts scheme
      Show
      Adrienne Barwell (Inactive) added a comment - Mr Parker would like this reported, we are not sure whether it is covered but we will put it through and see what happens. Mr Parker would also like to know what is covered under the three year warranty parts scheme
      Hide
      Adrienne Barwell (Inactive) added a comment -
      submitted to Willerby
      Show
      Adrienne Barwell (Inactive) added a comment - submitted to Willerby
      Hide
      Adrienne Barwell (Inactive) added a comment -
      This is showing on the willerby outstanding list as in progress. I have chased Willerby for an update and have been told that they will get Katie to give me a call back
      Show
      Adrienne Barwell (Inactive) added a comment - This is showing on the willerby outstanding list as in progress. I have chased Willerby for an update and have been told that they will get Katie to give me a call back
      Hide
      Adrienne Barwell (Inactive) added a comment - - edited
      This is showing on the Willerby outstanding list as in progress with a date of 4/11/13 I will e-mail our new contact Rebekah Daddy to find out more information
      Show
      Adrienne Barwell (Inactive) added a comment - - edited This is showing on the Willerby outstanding list as in progress with a date of 4/11/13 I will e-mail our new contact Rebekah Daddy to find out more information
      Hide
      Adrienne Barwell (Inactive) added a comment -
      E-mailed Rebekah for an update - awaiting a response
      Show
      Adrienne Barwell (Inactive) added a comment - E-mailed Rebekah for an update - awaiting a response
      Hide
      Claire Folland added a comment -
      emailed Julie at belfield
      Show
      Claire Folland added a comment - emailed Julie at belfield
      Hide
      Claire Folland added a comment -
      Julie has emailed back to advise the engineer attended on the 5-11-13, needs to return with additional parts week comm 25-11-13
      Show
      Claire Folland added a comment - Julie has emailed back to advise the engineer attended on the 5-11-13, needs to return with additional parts week comm 25-11-13
      Hide
      Claire Folland added a comment -
      tried to call customer no answer
      Show
      Claire Folland added a comment - tried to call customer no answer
      Hide
      Adrienne Barwell (Inactive) added a comment -
      Claire has phoned Mr Parker today and explained that they should be at his van this week to complete this work
      Show
      Adrienne Barwell (Inactive) added a comment - Claire has phoned Mr Parker today and explained that they should be at his van this week to complete this work
      Hide
      Claire Folland added a comment -
      emailed Belfield to see if the engineer managed to complete this last week as i need to update the customer
      Show
      Claire Folland added a comment - emailed Belfield to see if the engineer managed to complete this last week as i need to update the customer
      Hide
      Claire Folland added a comment -
      complete by Belfield 26-11-13, called Mr Parker to advise
      Show
      Claire Folland added a comment - complete by Belfield 26-11-13, called Mr Parker to advise

        People

        • Watchers:
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          Dates

          • Due:
            Created:
            Updated:
            Resolved:
            Work Scheduled: