Willerby
  1. Willerby
  2. WILL-3172

Wooden doors laminate peeling - customer would like us to visit in March and assess

        Details

        • Type: Agreed Date/ End of season Agreed Date/ End of season
        • Status: Complete
        • Priority: Low Low
        • Resolution: Completed
        • Labels:
          None
        • Customer Code:
          WILK01
        • Park:
          Wilksworth Farm
        • Postcode:
          BH21 4HW
        • Responsibility:
          Goodwill
        • Hire_or_Retail:
          Retail
        • Serial:
          WB2493/008
        • Model:
          Winchester
        • Status Colour:
          Complete Complete
        • Park_Company:
           Not defined
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          Issue Links

          Same Van

          Agreed Date/ End of season - Agreed Date/ End of season CHARGE-1621 Wooden doors laminate peeling - customer would like us to visit in March and assess

          • Low - Low Priority Jobs
          • Complete

            Activity

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            Hide
            Permalink
            Adrienne Barwell (Inactive) added a comment -
            updated the customer
            Show
            Adrienne Barwell (Inactive) added a comment - updated the customer
            Hide
            Permalink
            Adrienne Barwell (Inactive) added a comment -
            Willerby have rejected this issue as out of their terms of warranty, the unit is six years old
            Show
            Adrienne Barwell (Inactive) added a comment - Willerby have rejected this issue as out of their terms of warranty, the unit is six years old
            Hide
            Permalink
            Adrienne Barwell (Inactive) added a comment -
            Updated Jeanette
            Show
            Adrienne Barwell (Inactive) added a comment - Updated Jeanette
            Hide
            Permalink
            Adrienne Barwell (Inactive) added a comment -
            The customer has also reported the shower has cracked but will try and deal with the doors first
            Show
            Adrienne Barwell (Inactive) added a comment - The customer has also reported the shower has cracked but will try and deal with the doors first
            Hide
            Permalink
            Adrienne Barwell (Inactive) added a comment -
            List of doors required listed on the worksheet
            Show
            Adrienne Barwell (Inactive) added a comment - List of doors required listed on the worksheet
            Hide
            Permalink
            Adrienne Barwell (Inactive) added a comment -
            all doors have been reported to Willerby, this could not be done on line because it would not accept the serial number. I have therefore e-mailed details and photographs to Philippa. I have chased for a response and hope that she will reply tomorrow
            Show
            Adrienne Barwell (Inactive) added a comment - all doors have been reported to Willerby, this could not be done on line because it would not accept the serial number. I have therefore e-mailed details and photographs to Philippa. I have chased for a response and hope that she will reply tomorrow
            Hide
            Permalink
            Adrienne Barwell (Inactive) added a comment -
            worksheet issued
            Show
            Adrienne Barwell (Inactive) added a comment - worksheet issued
            Hide
            Permalink
            Adrienne Barwell (Inactive) added a comment -
            Customer is now down at her unit and would like us to investigate the problem with the de-lamination of the doors. I have advised that we can attend next week but cannot say which day until Friday. I have asked her to confirm if there is any day which is not convenient. Awaiting response
            Show
            Adrienne Barwell (Inactive) added a comment - Customer is now down at her unit and would like us to investigate the problem with the de-lamination of the doors. I have advised that we can attend next week but cannot say which day until Friday. I have asked her to confirm if there is any day which is not convenient. Awaiting response

              People

              • Assignee:
                Adrienne Barwell (Inactive)
                Reporter:
                Adrienne Barwell (Inactive)
                Participants:
              • Watchers:
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                Dates

                • Due:
                  Created:
                  Updated:
                  Resolved: