Willerby
  1. Willerby
  2. WILL-3185

French door glass has blown (etched glass)

        Details

        • Type: Ext Doors & Windows (4 weeks) Ext Doors & Windows (4 weeks)
        • Status: Complete
        • Priority: Normal Normal
        • Resolution: Completed
        • Labels:
          None
        • Responsibility:
          Undecided
        • Plot:
          Mr Fair
        • Serial:
          unknown (7 years old)
        • Model:
          BK Sheraton
        • Status Colour:
          Complete Complete
        • Stock_Number:
          unknown
        • Times Scheduled:
          0
        • Park_Company:
           Trewince Farm Holiday Park
        • Park_Postcode:
          PL27 7RL
        • Park_Phone:
          01208 812830
        • Park_Email:
          enquiries@trewincefarm-holidaypark.co.uk
        • Park_Code:
          TREW02
        • Additional Contact Details:
          Mr Fair 07850 964989
        • Park_Key_Account:
          Yes

          Activity

          Ascending order - Click to sort in descending order
          Adrienne Barwell (Inactive) created issue -
          Adrienne Barwell (Inactive) made changes -
          Field Original Value New Value
          Park_Postcode PL27 7RL
          Park_Email enquiries@trewincefarmholidays.co.uk
          Park_Phone 01208 812830
          Park_Code TREW02
          Park_Address2 St Issey
          Park_City Wadebridge
          Hide
          Permalink
          Adrienne Barwell (Inactive) added a comment -
          Mr Fair rang wanting to know how long the warranty was on the seal on the double glazing, I advised that it was five years is the maximum for this sort of claim.

          I advised that we could get prices for replacement units, Mr Fair said that he would like to contact people direct to cut down the cost, I have recommended Camel Glass and also given him the number of Ellbee Limited who made the original windows.

          The main problem will be that the glass is etched.

          I have asked Mr Fair to ring us back if he requires any further assistance. If he does ring back we could give him Ken's the Window Doctor's phone number
          Show
          Adrienne Barwell (Inactive) added a comment - Mr Fair rang wanting to know how long the warranty was on the seal on the double glazing, I advised that it was five years is the maximum for this sort of claim. I advised that we could get prices for replacement units, Mr Fair said that he would like to contact people direct to cut down the cost, I have recommended Camel Glass and also given him the number of Ellbee Limited who made the original windows. The main problem will be that the glass is etched. I have asked Mr Fair to ring us back if he requires any further assistance. If he does ring back we could give him Ken's the Window Doctor's phone number
          Adrienne Barwell (Inactive) made changes -
          Status Open [ 1 ] Submitted [ 10001 ]
          Adrienne Barwell (Inactive) made changes -
          Status Submitted [ 10001 ] Acknowledged [ 10005 ]
          Adrienne Barwell (Inactive) made changes -
          Status Acknowledged [ 10005 ] Resolved [ 5 ]
          Resolution Completed [ 1 ]
          Adrienne Barwell (Inactive) made changes -
          Status Resolved [ 5 ] Complete [ 6 ]
          Adrienne Barwell (Inactive) made changes -
          Workflow Manufacturers ver 2.0 [ 116091 ] Manufacturers ver 2.1 [ 132214 ]
          Adrienne Barwell (Inactive) made changes -
          Workflow Manufacturers ver 2.1 [ 132214 ] Manufacturers ver 2.2 [ 149579 ]
          made changes -
          Park_Contact
          made changes -
          Park_Key_Account false
          made changes -
          Park_Key_Account false
          made changes -
          Park_Contact
          made changes -
          Park_Key_Account No
          made changes -
          Park_Contact
          Transition Time In Source Status Execution Times Last Executer Last Execution Date
          Open Open Submitted Submitted
          		29m 55s 1 Adrienne Barwell (Inactive) 15/Oct/14 9:37 AM
          Submitted Submitted Acknowledged Acknowledged
          		14s 1 Adrienne Barwell (Inactive) 15/Oct/14 9:37 AM
          Acknowledged Acknowledged Resolved Resolved
          		3s 1 Adrienne Barwell (Inactive) 15/Oct/14 9:38 AM
          Resolved Resolved Complete Complete
          		3s 1 Adrienne Barwell (Inactive) 15/Oct/14 9:38 AM

            People

            • Assignee:
              Adrienne Barwell (Inactive)
              Reporter:
              Adrienne Barwell (Inactive)
              Participants:
            • Watchers:
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              Dates

              • Due:
                Created:
                Updated:
                Resolved: