Details
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Type:
Lounge Furniture (8 Weeks)
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Status: Complete
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Priority:
Agreed Date
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Resolution: Completed
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Labels:None
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Park:Ladram Bay
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Postcode:EX9 7BX
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Responsibility:Undecided
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Plot:E14
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Serial:Wb5683/006
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Manufacturer:Willerby
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Model:Salisbury
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Size:38x12
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ID Number:AS9803/5035
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Status Colour:
Complete
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Stock_Number:27564
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Times Scheduled:1
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Park_Company:Ladram Bay Holiday Centre
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Park_Postcode:EX9 7BX
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Park_Phone:01395 568761
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Park_Email:info@ladrambay.co.uk
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Park_Code:LADR01
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Park_Key_Account:Yes
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SLA Status:
-
SLA: Open Jobs Overdue Status:
Description
Mr And Mrs Parker 01706 376246
1. |
Update Customer |  |
Complete | Claire Folland |
Activity
| Field | Original Value | New Value |
|---|---|---|
| Issue Type | Toilet/Shower (8 Weeks) [ 41 ] | Lounge Furniture (8 Weeks) [ 33 ] |
| Summary | CLONE - Can feel the springs in the cushions on the settee | Can feel the springs in the cushions on the settee |
| Status | Open [ 1 ] | Awaiting Customer Info [ 10012 ] |
| Status | Awaiting Customer Info [ 10012 ] | Submitted [ 10001 ] |
| Awaiting Customer | {"timeline":{"events":[]},"ongoingSLAData":null,"completeSLAData":[],"metricId":3,"definitionChangeDate":1417184211105,"goalsChangeDate":null,"goalTimeUpdatedDate":null} |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Status | Acknowledged [ 10005 ] | Rejected [ 10002 ] |
| Status | Rejected [ 10002 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
made changes -
| Park_Email |
made changes -
| Park_Contact |
made changes -
| Park_Key_Account | NoYes | Yes |
made changes -
| Park_Key_Account | NoYes | Yes |
| Resolution | Completed [ 1 ] | |
| Status | Complete [ 6 ] | Reopened [ 4 ] |
| Assignee | Karen Watson [ karenw ] | Nikki Milling [ nikkim ] |
| Priority | Agreed Date [ 26 ] | High [ 23 ] |
| Assignee | Nikki Milling [ nikkim ] | Karen Watson [ karenw ] |
| Attachment | Response to cushion price request.jpg [ 104349 ] |
| Assignee | Karen Watson [ karenw ] | Claire Folland [ claire ] |
| Status | Reopened [ 4 ] | Submitted [ 10001 ] |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Status | Acknowledged [ 10005 ] | Parts ordered [ 3 ] |
| ID Number | AS9803/5035 |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Plot |
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
| Times Scheduled | 0 | 1 |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Work Scheduled | 16/Feb/16 | |
| Plot |
| Priority | High [ 23 ] | Agreed Date [ 26 ] |
| Attachment | SKM_C224e16021809102.pdf [ 111569 ] |
| Status | Engineer Scheduled [ 10000 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |