Willerby
  1. Willerby
  2. WILL-3223

Work top joint is starting to bubble-looks like they havnt sealed the joint and water has got in

        Details

        • Type: Worktops (8 Weeks) Worktops (8 Weeks)
        • Status: Complete
        • Priority: Manager escalations Manager escalations
        • Resolution: Completed
        • Labels:
          None
        • Responsibility:
          Manufacturer Attending
        • Serial:
          WB7757/009
        • Manufacturer:
          Willerby
        • Model:
          Lyndhurst
        • Year:
          2015
        • Size:
          35x12
        • Status Colour:
          Complete Complete
        • Stock_Number:
          30866
        • Times Scheduled:
          1
        • Park_Company:
           River Valley Country Park
        • Park_Postcode:
          TR20 9ER
        • Park_Phone:
          01736 763398
        • Park_Email:
          rivervalley@surfbay.co.uk
        • Park_Code:
          RIVE02
        • Park_Key_Account:
          No
        • SLA Status:
        1. email to Willerbys to get an update for the park.png
          205 kB
        2. reply from Louise 20 nov 2015.png
          311 kB
        3. screenshot-1.png
          87 kB
        4. screenshot-2.png
          144 kB
        5. Submission email to Louise .png
          303 kB
        6. update requested.png
          91 kB
        7. update to the site.png
          76 kB
        8. work complete.png
          97 kB

          Activity

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          Ella Simmonds (Inactive) added a comment -
          I have emailed Louise at Southern Counties Leisure and submitted the issue - pls see email attached.
          Show
          Ella Simmonds (Inactive) added a comment - I have emailed Louise at Southern Counties Leisure and submitted the issue - pls see email attached.
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          Ella Simmonds (Inactive) added a comment - - edited
          Louise has now replied confirming that she has ordered replacement worktops from Willerby and that she will book the engineer once they have come in.

          I will update the customer and await further info from Louise
          Show
          Ella Simmonds (Inactive) added a comment - - edited Louise has now replied confirming that she has ordered replacement worktops from Willerby and that she will book the engineer once they have come in. I will update the customer and await further info from Louise
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          Ella Simmonds (Inactive) added a comment -
          I have emailed Louise today (as attached) and asked for an update for the Park as they have asked whats going on with this.
          Show
          Ella Simmonds (Inactive) added a comment - I have emailed Louise today (as attached) and asked for an update for the Park as they have asked whats going on with this.
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          Ella Simmonds (Inactive) added a comment -
          Louise's email reply to me (same day)
          "Good Morning

          Thanks for your email.

          The parts are on order and when we receive a date for the engineer will be booked in.

          Thanks

          Kind Regards,
          Louise Bell
          Aftersales Manager"
          Show
          Ella Simmonds (Inactive) added a comment - Louise's email reply to me (same day) "Good Morning Thanks for your email. The parts are on order and when we receive a date for the engineer will be booked in. Thanks Kind Regards, Louise Bell Aftersales Manager"
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          Adrienne Barwell (Inactive) added a comment -
          I will chase Louise at Southern Counties for an update
          Show
          Adrienne Barwell (Inactive) added a comment - I will chase Louise at Southern Counties for an update
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          Adrienne Barwell (Inactive) added a comment -
          E-mail sent to Louise at Southern Counties awaiting response
          Show
          Adrienne Barwell (Inactive) added a comment - E-mail sent to Louise at Southern Counties awaiting response
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          Adrienne Barwell (Inactive) added a comment -
          Louise at Southern Counties has advised that this is planned for a fortnights time, she will confirm the date on Monday.
          Show
          Adrienne Barwell (Inactive) added a comment - Louise at Southern Counties has advised that this is planned for a fortnights time, she will confirm the date on Monday.
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          Adrienne Barwell (Inactive) added a comment -
          I have updated the site
          Show
          Adrienne Barwell (Inactive) added a comment - I have updated the site
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          Adrienne Barwell (Inactive) added a comment -
          I have e-mailed Southern Counties to find out whether this work has been completed yet. Awaiting response
          Show
          Adrienne Barwell (Inactive) added a comment - I have e-mailed Southern Counties to find out whether this work has been completed yet. Awaiting response
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          Adrienne Barwell (Inactive) added a comment -
          Southern counties confirmed this work was completed 8.2.16
          Show
          Adrienne Barwell (Inactive) added a comment - Southern counties confirmed this work was completed 8.2.16

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              Dates

              • Due:
                Created:
                Updated:
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