Details
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Type:
Toilet/Shower (8 Weeks)
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Status: Complete
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Priority:
Normal
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Resolution: Completed
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Labels:None
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Responsibility:SurfBay Attending
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Plot:Cream 5
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Serial:WB7757/009
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Manufacturer:Willerby
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Model:Lyndhurst
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ID Number:470487 465705
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Status Colour:
Complete
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Stock_Number:30866
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Times Scheduled:1
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Park_Company:River Valley Country Park
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Park_Postcode:TR20 9ER
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Park_Phone:01736 763398
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Park_Email:rivervalley@surfbay.co.uk
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Park_Code:RIVE02
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Additional Contact Details:Mr Heywood
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Park_Key_Account:No
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SLA Status:
-
SLA: Open Jobs Overdue Status:
Issue Links
Activity
- All
- Comments
- History
- Activity
- Transitions
- Stateoscope
| Field | Original Value | New Value |
|---|---|---|
| Park_Postcode | TR20 9ER | |
| Park_Email | rivervalley@surfbay.co.uk | |
| Park_Phone | 01736 763398 | |
| Park_Code | RIVE02 | |
| Park_Key_Account | No | |
| Park_Address2 | Relubbus | |
| Park_City | Penzance | |
| Park_Address | River Valley Country Park |
| Attachment | Email from Karen.png [ 166799 ] |
| Status | Open [ 1 ] | Submitted [ 10001 ] |
| Attachment | screenshot-1.png [ 166802 ] |
| Attachment | 06.06.17 submitted warranty request into Willerby.png [ 166803 ] |
| Attachment | screenshot-2.png [ 166804 ] |
| Attachment | screenshot-3.png [ 166805 ] |
| Responsibility | Undecided [ 10040 ] | Manufacturer Attending [ 10045 ] |
| Attachment | 14.06.17 Attached screenshot willerby asking for pic.png [ 168290 ] |
| Attachment | Email to Karen.png [ 168291 ] |
| Status | Submitted [ 10001 ] | Awaiting Customer Info [ 10012 ] |
| Attachment | screenshot-4.png [ 168364 ] |
| Attachment | DSC01052 shower strip.JPG [ 168975 ] | |
| Attachment | DSC01053 shower strip.JPG [ 168976 ] |
| Attachment | 04.07.17 responses to Willerby.png [ 172351 ] |
| Serial | WB 7757/009 | WB7757/009 |
| Attachment | screenshot-5.png [ 174068 ] |
| Plot | Cream 5 | |
| Model | Lyndhurst |
| Attachment | CCF22072017_00000.jpg [ 176008 ] |
| Attachment | screenshot-6.png [ 176236 ] |
| Assignee | Isabel Smith [ monica ] | Lorraine Pryor [ lorraine ] |
| Attachment | re submitted with photo today.png [ 182654 ] |
| Status | Awaiting Customer Info [ 10012 ] | Submitted [ 10001 ] |
| Attachment | 31.08.17 re submitted .png [ 182656 ] |
| ID Number | 465705 |
| Attachment | 31.08.17 acknowledged by willerby.png [ 182665 ] |
| Attachment | worksheet issued.png [ 186138 ] |
| Attachment | SKM_C224e17092509323.pdf [ 186463 ] |
| Attachment | 19.10.17 email to main address as it bounce back .png [ 189979 ] |
| Attachment | 19.10.17 will-3237 photo of trim emailed.pdf [ 189980 ] |
| Attachment | 19.10.17 emailed photo to willerby.pdf [ 190027 ] |
| Attachment | 19.10.17 memo to steve re part .png [ 190034 ] |
| Attachment | 19.10.17 email from willerby re part .png [ 190263 ] |
| Attachment | screenshot-7.png [ 190267 ] |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Responsibility | Manufacturer Attending [ 10045 ] | Parts Only [ 10044 ] |
| Status | Acknowledged [ 10005 ] | Parts ordered [ 3 ] |
| Attachment | screenshot-8.png [ 190271 ] |
| ID Number | 465705 | 470487 465705 |
| Attachment | screenshot-9.png [ 190276 ] |
| Attachment | screenshot-10.png [ 190341 ] |
| Responsibility | Parts Only [ 10044 ] | SurfBay Attending [ 10042 ] |
| Summary | Bathroom - shower plastic trim is coming off. | Bathroom - shower plastic trim is coming off. -- need a Surfbay engineer ASAP to fit this part as we have been waiting way too long |
| Attachment | worksheet issued.png [ 190352 ] |
| Attachment | SKM_C224e17102809577.pdf [ 191702 ] |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Plot |
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
| Assignee | Lorraine Pryor [ lorraine ] | Adrienne Barwell [ adrienne ] |
| Attachment | 09.11.17 memo back from Steve.pdf [ 193346 ] |
| Attachment | SKM_C224e17112314160.pdf [ 195268 ] |
| Assignee | Adrienne Barwell [ adrienne ] | Charleen Sibley [ charleen sibley ] |
| Attachment | SKM_C224e17112414420.pdf [ 195532 ] |
| Times Scheduled | 0 | 1 |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Work Scheduled | 23/Nov/17 | |
| Assignee | Charleen Sibley [ charleen sibley ] | Claire Folland [ claire ] |
| Plot |
| Status | Engineer Scheduled [ 10000 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |