Willerby
  1. Willerby
  2. WILL-3249

Holiday maker has thrown a fence panel against the caravan and caused damage.

    Details

    • Type: PDI (2 weeks) PDI (2 weeks)
    • Status: Complete
    • Priority: Normal Normal
    • Resolution: Completed
    • Labels:
      None
    • Responsibility:
      Undecided
    • Plot:
      264
    • Hire_or_Retail:
      Retail
    • Serial:
      WB4546/007
    • Manufacturer:
      Wilerby
    • Model:
      WILLERBY RIO
    • Year:
      2010
    • Status Colour:
      Complete Complete
    • Times Scheduled:
      0
    • Park_Company:
       Holiday Resort Unity
    • Park_Postcode:
      TA8 2RB
    • Park_Contact:
      Elly Peters
    • Park_Phone:
      01278 751602
    • Park_Email:
    • Park_Code:
      UNIT01
    • Park_Key_Account:
      Yes
    • SLA Status:
    • SLA: Open Jobs Overdue Status:

      Activity

      Debbie Bartlett (Inactive) created issue -
      Debbie Bartlett (Inactive) made changes -
      Field Original Value New Value
      Park_Contact Stacey
      Park_Postcode TA8 2RB
      Park_Email Karen: aftersales@hru.co.uk / Stacey: aftersales2@hru.co.uk or stacey.mitchell@hru.co.uk
      Park_Phone 01278 751602
      Park_Code UNIT01
      Park_Key_Account Yes
      Park_Address2 Coast Road, Brean
      Park_City Burnham on Sea
      Park_Address Holiday Resort Unity
      Hide
      Debbie Bartlett (Inactive) added a comment -
      Stacey has emailed asking if we can asses this one, as a holiday maker has thrown a fence panel against the caravan and caused damage. I have raised a work sheet and asked Steve to attend. Screen shots attached.
      Show
      Debbie Bartlett (Inactive) added a comment - Stacey has emailed asking if we can asses this one, as a holiday maker has thrown a fence panel against the caravan and caused damage. I have raised a work sheet and asked Steve to attend. Screen shots attached.
      Debbie Bartlett (Inactive) made changes -
      Attachment screenshot-1.png [ 250138 ]
      Debbie Bartlett (Inactive) made changes -
      Attachment screenshot-2.png [ 250139 ]
      Hide
      Debbie Bartlett (Inactive) added a comment -
      Assessment completed Duncan to provide quotation.
      Show
      Debbie Bartlett (Inactive) added a comment - Assessment completed Duncan to provide quotation.
      Hide
      Debbie Bartlett (Inactive) added a comment -
      Lorraine has been trying to get prices for a panel but Willerby do not want to deal with us directly so Lorraine has emailed someone else and is awaiting a reply.
      Show
      Debbie Bartlett (Inactive) added a comment - Lorraine has been trying to get prices for a panel but Willerby do not want to deal with us directly so Lorraine has emailed someone else and is awaiting a reply.
      Hide
      Debbie Bartlett (Inactive) added a comment -
      Darren has advised that we cannot do this as we cannot get willerby parts. Lorraine to update Stacey
      Show
      Debbie Bartlett (Inactive) added a comment - Darren has advised that we cannot do this as we cannot get willerby parts. Lorraine to update Stacey
      Debbie Bartlett (Inactive) made changes -
      Status Open [ 1 ] Submitted [ 10001 ]
      Debbie Bartlett (Inactive) made changes -
      Status Submitted [ 10001 ] Acknowledged [ 10005 ]
      Debbie Bartlett (Inactive) made changes -
      Status Acknowledged [ 10005 ] Rejected [ 10002 ]
      Debbie Bartlett (Inactive) made changes -
      Status Rejected [ 10002 ] Resolved [ 5 ]
      Resolution Completed [ 1 ]
      Debbie Bartlett (Inactive) made changes -
      Status Resolved [ 5 ] Complete [ 6 ]
      Debbie Bartlett (Inactive) made changes -
      Status Complete [ 6 ] Complete [ 6 ]
      Transition Time In Source Status Execution Times Last Executer Last Execution Date
      Open Open Submitted Submitted
      42d 2h 53m 1 debbieb 12/Aug/19 5:07 PM
      Submitted Submitted Acknowledged Acknowledged
      3s 1 debbieb 12/Aug/19 5:07 PM
      Acknowledged Acknowledged Rejected Rejected
      4s 1 debbieb 12/Aug/19 5:07 PM
      Rejected Rejected Resolved Resolved
      3s 1 debbieb 12/Aug/19 5:07 PM
      Resolved Resolved Complete Complete
      3s 1 debbieb 12/Aug/19 5:07 PM
      Complete Complete Complete Complete
      4s 1 debbieb 12/Aug/19 5:07 PM

        People

        • Assignee:
          Debbie Bartlett (Inactive)
          Reporter:
          Debbie Bartlett (Inactive)
          Participants:
        • Watchers:
          0 Start watching this issue

          Dates

          • Created:
            Updated:
            Resolved: