Details
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Type:
Exterior Panels (8 Weeks)
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Status: Complete
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Priority:
Over 8 Weeks
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Resolution: Completed
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Labels:None
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Order No:AS8730/5035
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Plot:D& S Yard
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Model:Concept 2006
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Serial:AT006554/G2
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Status Colour:
Complete
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Stock_Number:29968
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Park_Company:Not defined
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Adrienne Barwell (Inactive)
added a comment -
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The workshop are sorting out the repair on this unit, I have informed Adam that the parts are in our store
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Adrienne Barwell (Inactive)
added a comment - The workshop are sorting out the repair on this unit, I have informed Adam that the parts are in our store
Atlas have advised that they have received a response from Bankside saying that we can straighten out the chassis with heat, we do not need to replace any parts.
I have updated Adam and will speak to Bill Hibbs tomorrow
I have updated Adam and will speak to Bill Hibbs tomorrow
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Adrienne Barwell (Inactive)
added a comment - Atlas have advised that they have received a response from Bankside saying that we can straighten out the chassis with heat, we do not need to replace any parts.
I have updated Adam and will speak to Bill Hibbs tomorrow
I have checked with Atlas and the parts have not arrived yet, will chase them again next week
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Adrienne Barwell (Inactive)
added a comment - I have checked with Atlas and the parts have not arrived yet, will chase them again next week
Atlas are hoping that the parts are arriving with them w/c 13/10/14 they will then make arrangements for them to be delivered to surf bay
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Adrienne Barwell (Inactive)
added a comment - Atlas are hoping that the parts are arriving with them w/c 13/10/14 they will then make arrangements for them to be delivered to surf bay
more parts are required for this unit, which I have placed on order with Atlas, awaiting confirmation from Atlas on how long they will take
Additional items are on a separate issue and linked to this one, please see linked items
Additional items are on a separate issue and linked to this one, please see linked items
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Adrienne Barwell (Inactive)
added a comment - - edited more parts are required for this unit, which I have placed on order with Atlas, awaiting confirmation from Atlas on how long they will take
Additional items are on a separate issue and linked to this one, please see linked items
mark is repairing in the workshop
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Adrienne Barwell (Inactive)
added a comment - mark is repairing in the workshop
Another email sent to Katrina chasing for a date for the delivery of parts ordered.
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Maureen Hooper (Inactive)
added a comment - Another email sent to Katrina chasing for a date for the delivery of parts ordered.
Email received from Katrina bringing us up to date with state of our order, apparently they are at a stage where it can be packed and sent out.
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Maureen Hooper (Inactive)
added a comment - Email received from Katrina bringing us up to date with state of our order, apparently they are at a stage where it can be packed and sent out.
Sent an email to Katrina requesting update
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Maureen Hooper (Inactive)
added a comment - Sent an email to Katrina requesting update
Chased for date of delivery.
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Maureen Hooper (Inactive)
added a comment - Chased for date of delivery.
..
Emailed Vanessa about the outstanding order for parts on 31.7.14
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Maureen Hooper (Inactive)
added a comment - - edited Emailed Vanessa about the outstanding order for parts on 31.7.14
parts on order
wallboards not available
roof window no longer available
wallboards not available
roof window no longer available
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Adrienne Barwell (Inactive)
added a comment - parts on order
wallboards not available
roof window no longer available
Awaiting prices
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Adrienne Barwell (Inactive)
added a comment - Awaiting prices
Katrina has asked if we would like Bankside to attend to the chassis, other wise they can not offer a warranty on it. I have advised that we have a qualified welder just supply the parts and we will fit.
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Adrienne Barwell (Inactive)
added a comment - Katrina has asked if we would like Bankside to attend to the chassis, other wise they can not offer a warranty on it. I have advised that we have a qualified welder just supply the parts and we will fit.
chased for an update a couple of times
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Adrienne Barwell (Inactive)
added a comment - chased for an update a couple of times
Atlas have queried the panel sizes supplied by Steve, I have marked them on a panel diagram for them but advised that Steve is sure that the depth of the panels is different to shown on their diagram.
I have also sent chassis photos over to them
I have also sent chassis photos over to them
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Adrienne Barwell (Inactive)
added a comment - Atlas have queried the panel sizes supplied by Steve, I have marked them on a panel diagram for them but advised that Steve is sure that the depth of the panels is different to shown on their diagram.
I have also sent chassis photos over to them
I have contacted Atlas and asked for prices
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Adrienne Barwell (Inactive)
added a comment - I have contacted Atlas and asked for prices
Steve says that the labour will be around 40 man hours
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Adrienne Barwell (Inactive)
added a comment - Steve says that the labour will be around 40 man hours
paperwork back from Steve
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Adrienne Barwell (Inactive)
added a comment - paperwork back from Steve