Workshop Insurance
  1. Workshop Insurance
  2. WIN-170

Tree has gone through the roof, repair required

    Details

    • Type: Exterior Panels (8 Weeks) Exterior Panels (8 Weeks)
    • Status: Complete
    • Priority: Over 8 Weeks Over 8 Weeks
    • Resolution: Completed
    • Labels:
      None
    • Order No:
      AS8730/5035
    • Plot:
      D& S Yard
    • Model:
      Concept 2006
    • Serial:
      AT006554/G2
    • Status Colour:
      Complete Complete
    • Stock_Number:
      29968
    • Park_Company:
       Not defined
    1. win-170.jpg
      2.16 MB
    2. win 170.jpg
      2.06 MB
    3. Untitled.png
      224 kB
    4. Steve- win-170.jpg
      1.92 MB
    5. steve win 170.jpg
      1.72 MB
    6. Steve concept.jpg
      1.67 MB
    7. screenshot-9.jpg
      159 kB
    8. screenshot-8.jpg
      200 kB
    9. screenshot-7.jpg
      185 kB
    10. screenshot-6.jpg
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    11. screenshot-4.jpg
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    12. screenshot-3.jpg
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    13. screenshot-2.jpg
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    14. screenshot-1.jpg
      227 kB
    15. CCF07042014_00010.jpg
      581 kB
    16. 31.7.14.jpg
      120 kB
    17. 28.8.14.jpg
      154 kB
    18. 28.8.14.jpg
      181 kB
    19. 18.8.14.jpg
      196 kB
    20. 18.4.14.jpg
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    21. 12.8.14.jpg
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    22. 01.08.14.jpg
      132 kB
    23. 004.JPG
      2.12 MB
    24. 003.JPG
      68 kB
    25. 002.JPG
      1.46 MB

      Issue Links

        Activity

        Transition Time In Source Status Execution Times Last Executer Last Execution Date
        Parts Recieved Parts Recieved Engineer Scheduled Engineer Scheduled
        24d 23m 1 Adrienne Barwell (Inactive) 26/Sep/14 3:19 PM
        Resolved Resolved Reopened Reopened
        1s 1 Adrienne Barwell (Inactive) 29/Oct/14 3:05 PM
        Reopened Reopened Awaiting Quote Awaiting Quote
        1s 1 Adrienne Barwell (Inactive) 29/Oct/14 3:05 PM
        Awaiting Quote Awaiting Quote Quotation supplied Quotation supplied
        80d 17h 39m 2 Adrienne Barwell (Inactive) 29/Oct/14 3:05 PM
        Quotation supplied Quotation supplied Quotation accepted Quotation accepted
        4s 2 Adrienne Barwell (Inactive) 29/Oct/14 3:05 PM
        Quotation accepted Quotation accepted Parts ordered Parts ordered
        7s 2 Adrienne Barwell (Inactive) 29/Oct/14 3:05 PM
        Parts ordered Parts ordered Parts Recieved Parts Recieved
        99d 5h 34m 2 Adrienne Barwell (Inactive) 20/Nov/14 3:58 PM
        Parts Recieved Parts Recieved Worksheet Issued Worksheet Issued
        4s 1 Adrienne Barwell (Inactive) 20/Nov/14 3:58 PM
        Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
        24s 1 Adrienne Barwell (Inactive) 20/Nov/14 3:58 PM
        Engineer Scheduled Engineer Scheduled Resolved Resolved
        33d 48m 2 Adrienne Barwell (Inactive) 20/Nov/14 4:00 PM
        Resolved Resolved Complete Complete
        11s 1 Adrienne Barwell (Inactive) 20/Nov/14 4:01 PM
        Adrienne Barwell (Inactive) made changes -
        Status Resolved [ 5 ] Complete [ 6 ]
        Adrienne Barwell (Inactive) made changes -
        Attachment screenshot-9.jpg [ 78244 ]
        Adrienne Barwell (Inactive) made changes -
        Status Engineer Scheduled [ 10000 ] Resolved [ 5 ]
        Adrienne Barwell (Inactive) made changes -
        Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
        Plot
        Hide
        Adrienne Barwell (Inactive) added a comment -
        The workshop are sorting out the repair on this unit, I have informed Adam that the parts are in our store
        Show
        Adrienne Barwell (Inactive) added a comment - The workshop are sorting out the repair on this unit, I have informed Adam that the parts are in our store
        Adrienne Barwell (Inactive) made changes -
        Status Parts Recieved [ 10003 ] Worksheet Issued [ 10004 ]
        Adrienne Barwell (Inactive) made changes -
        Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
        Plot
        Hide
        Adrienne Barwell (Inactive) added a comment -
        Atlas have advised that they have received a response from Bankside saying that we can straighten out the chassis with heat, we do not need to replace any parts.

        I have updated Adam and will speak to Bill Hibbs tomorrow
        Show
        Adrienne Barwell (Inactive) added a comment - Atlas have advised that they have received a response from Bankside saying that we can straighten out the chassis with heat, we do not need to replace any parts. I have updated Adam and will speak to Bill Hibbs tomorrow
        Adrienne Barwell (Inactive) made changes -
        Attachment screenshot-8.jpg [ 76526 ]
        Adrienne Barwell (Inactive) made changes -
        Attachment screenshot-5.jpg [ 76523 ]
        Adrienne Barwell (Inactive) made changes -
        Attachment screenshot-7.jpg [ 76525 ]
        Adrienne Barwell (Inactive) made changes -
        Attachment screenshot-6.jpg [ 76524 ]
        Adrienne Barwell (Inactive) made changes -
        Attachment screenshot-5.jpg [ 76523 ]
        Adrienne Barwell (Inactive) made changes -
        Summary Tree has gone through the roof, assess for repair Tree has gone through the roof, repair required
        Adrienne Barwell (Inactive) made changes -
        Link This issue Same Van WIN-185 [ WIN-185 ]
        Adrienne Barwell (Inactive) made changes -
        Link This issue Same Van WIN-187 [ WIN-187 ]
        Adrienne Barwell (Inactive) made changes -
        Link This issue Same Van WIN-183 [ WIN-183 ]
        Adrienne Barwell (Inactive) made changes -
        Link This issue Same Van WIN-182 [ WIN-182 ]
        Adrienne Barwell (Inactive) made changes -
        Status Quotation accepted [ 10008 ] Parts ordered [ 3 ]
        Adrienne Barwell (Inactive) made changes -
        Status Quotation supplied [ 10007 ] Quotation accepted [ 10008 ]
        Adrienne Barwell (Inactive) made changes -
        Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
        Adrienne Barwell (Inactive) made changes -
        Status Reopened [ 4 ] Awaiting Quote [ 10006 ]
        Adrienne Barwell (Inactive) made changes -
        Status Resolved [ 5 ] Reopened [ 4 ]
        Adrienne Barwell (Inactive) made changes -
        Status Engineer Scheduled [ 10000 ] Resolved [ 5 ]
        Resolution Completed [ 1 ]
        Hide
        Adrienne Barwell (Inactive) added a comment -
        I have checked with Atlas and the parts have not arrived yet, will chase them again next week
        Show
        Adrienne Barwell (Inactive) added a comment - I have checked with Atlas and the parts have not arrived yet, will chase them again next week
        Hide
        Adrienne Barwell (Inactive) added a comment -
        Atlas are hoping that the parts are arriving with them w/c 13/10/14 they will then make arrangements for them to be delivered to surf bay
        Show
        Adrienne Barwell (Inactive) added a comment - Atlas are hoping that the parts are arriving with them w/c 13/10/14 they will then make arrangements for them to be delivered to surf bay
        Hide
        Adrienne Barwell (Inactive) added a comment - - edited
        more parts are required for this unit, which I have placed on order with Atlas, awaiting confirmation from Atlas on how long they will take

        Additional items are on a separate issue and linked to this one, please see linked items
        Show
        Adrienne Barwell (Inactive) added a comment - - edited more parts are required for this unit, which I have placed on order with Atlas, awaiting confirmation from Atlas on how long they will take Additional items are on a separate issue and linked to this one, please see linked items
        Adrienne Barwell (Inactive) made changes -
        Status Parts Recieved [ 10003 ] Engineer Scheduled [ 10000 ]
        Work Scheduled 22/Sep/14
        Hide
        Adrienne Barwell (Inactive) added a comment -
        mark is repairing in the workshop
        Show
        Adrienne Barwell (Inactive) added a comment - mark is repairing in the workshop
        Claire Folland made changes -
        Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
        Plot
        Parts in 02/Sep/14 2:56 PM
        Hide
        Maureen Hooper (Inactive) added a comment -
        Another email sent to Katrina chasing for a date for the delivery of parts ordered.
        Show
        Maureen Hooper (Inactive) added a comment - Another email sent to Katrina chasing for a date for the delivery of parts ordered.
        Maureen Hooper (Inactive) made changes -
        Attachment 28.8.14.jpg [ 70921 ]
        Maureen Hooper (Inactive) made changes -
        Attachment 28.8.14.jpg [ 70919 ]
        Hide
        Maureen Hooper (Inactive) added a comment -
        Email received from Katrina bringing us up to date with state of our order, apparently they are at a stage where it can be packed and sent out.
        Show
        Maureen Hooper (Inactive) added a comment - Email received from Katrina bringing us up to date with state of our order, apparently they are at a stage where it can be packed and sent out.
        Hide
        Maureen Hooper (Inactive) added a comment -
        Sent an email to Katrina requesting update
        Show
        Maureen Hooper (Inactive) added a comment - Sent an email to Katrina requesting update
        Maureen Hooper (Inactive) made changes -
        Attachment 18.8.14.jpg [ 70076 ]
        Maureen Hooper (Inactive) made changes -
        Attachment 18.4.14.jpg [ 70025 ]
        Hide
        Maureen Hooper (Inactive) added a comment -
        Chased for date of delivery.
        Show
        Maureen Hooper (Inactive) added a comment - Chased for date of delivery.
        Maureen Hooper (Inactive) made changes -
        Attachment 12.8.14.jpg [ 69713 ]
        Maureen Hooper (Inactive) made changes -
        Serial AT006554/G2
        Maureen Hooper (Inactive) made changes -
        Attachment 01.08.14.jpg [ 68512 ]
        Hide
        Maureen Hooper (Inactive) added a comment - - edited
        ..
        Show
        Maureen Hooper (Inactive) added a comment - - edited ..
        Maureen Hooper (Inactive) made changes -
        Attachment 01.08.14.jpg [ 68513 ]
        Maureen Hooper (Inactive) made changes -
        Attachment 01.08.14.jpg [ 68512 ]
        Hide
        Maureen Hooper (Inactive) added a comment - - edited
        Emailed Vanessa about the outstanding order for parts on 31.7.14
        Show
        Maureen Hooper (Inactive) added a comment - - edited Emailed Vanessa about the outstanding order for parts on 31.7.14
        Maureen Hooper (Inactive) made changes -
        Attachment 31.7.14.jpg [ 68450 ]
        Adrienne Barwell (Inactive) made changes -
        Priority Normal [ 21 ] Over 8 Weeks [ 25 ]
        Hide
        Adrienne Barwell (Inactive) added a comment -
        parts on order
        wallboards not available
        roof window no longer available
        Show
        Adrienne Barwell (Inactive) added a comment - parts on order wallboards not available roof window no longer available
        Adrienne Barwell (Inactive) made changes -
        Order No AS AS8730/5035
        Adrienne Barwell (Inactive) made changes -
        Attachment screenshot-4.jpg [ 64440 ]
        Adrienne Barwell (Inactive) made changes -
        Order No AS
        Adrienne Barwell (Inactive) made changes -
        Attachment screenshot-3.jpg [ 64439 ]
        Adrienne Barwell (Inactive) made changes -
        Status Quotation accepted [ 10008 ] Parts ordered [ 3 ]
        Adrienne Barwell (Inactive) made changes -
        Status Quotation supplied [ 10007 ] Quotation accepted [ 10008 ]
        Adrienne Barwell (Inactive) made changes -
        Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
        Hide
        Adrienne Barwell (Inactive) added a comment -
        Awaiting prices
        Show
        Adrienne Barwell (Inactive) added a comment - Awaiting prices
        Hide
        Adrienne Barwell (Inactive) added a comment -
        Katrina has asked if we would like Bankside to attend to the chassis, other wise they can not offer a warranty on it. I have advised that we have a qualified welder just supply the parts and we will fit.
        Show
        Adrienne Barwell (Inactive) added a comment - Katrina has asked if we would like Bankside to attend to the chassis, other wise they can not offer a warranty on it. I have advised that we have a qualified welder just supply the parts and we will fit.
        Adrienne Barwell (Inactive) made changes -
        Attachment screenshot-2.jpg [ 62012 ]
        Hide
        Adrienne Barwell (Inactive) added a comment -
        chased for an update a couple of times
        Show
        Adrienne Barwell (Inactive) added a comment - chased for an update a couple of times
        Adrienne Barwell (Inactive) made changes -
        Attachment 002.JPG [ 59934 ]
        Attachment 003.JPG [ 59935 ]
        Attachment 004.JPG [ 59936 ]
        Adrienne Barwell (Inactive) made changes -
        Attachment screenshot-1.jpg [ 59933 ]
        Hide
        Adrienne Barwell (Inactive) added a comment -
        Atlas have queried the panel sizes supplied by Steve, I have marked them on a panel diagram for them but advised that Steve is sure that the depth of the panels is different to shown on their diagram.

        I have also sent chassis photos over to them
        Show
        Adrienne Barwell (Inactive) added a comment - Atlas have queried the panel sizes supplied by Steve, I have marked them on a panel diagram for them but advised that Steve is sure that the depth of the panels is different to shown on their diagram. I have also sent chassis photos over to them
        Adrienne Barwell (Inactive) made changes -
        Attachment Untitled.png [ 58718 ]
        Hide
        Adrienne Barwell (Inactive) added a comment -
        I have contacted Atlas and asked for prices
        Show
        Adrienne Barwell (Inactive) added a comment - I have contacted Atlas and asked for prices
        Adrienne Barwell (Inactive) made changes -
        Attachment Steve concept.jpg [ 58717 ]
        Adrienne Barwell (Inactive) made changes -
        Attachment steve win 170.jpg [ 58713 ]
        Attachment win 170.jpg [ 58714 ]
        Attachment Steve- win-170.jpg [ 58715 ]
        Attachment win-170.jpg [ 58716 ]
        Hide
        Adrienne Barwell (Inactive) added a comment -
        Steve says that the labour will be around 40 man hours
        Show
        Adrienne Barwell (Inactive) added a comment - Steve says that the labour will be around 40 man hours
        Hide
        Adrienne Barwell (Inactive) added a comment -
        paperwork back from Steve
        Show
        Adrienne Barwell (Inactive) added a comment - paperwork back from Steve
        Adrienne Barwell (Inactive) made changes -
        Field Original Value New Value
        Attachment CCF07042014_00010.jpg [ 58675 ]
        Adrienne Barwell (Inactive) created issue -

          People

          • Watchers:
            3 Start watching this issue

            Dates

            • Due:
              Created:
              Updated:
              Resolved:
              Parts in: