Workshop Insurance
  1. Workshop Insurance
  2. WIN-171

Tree has gone through the back end of the unit, Darren has bought in the unit and would like it repaired

    Details

    • Type: Exterior Panels (8 Weeks) Exterior Panels (8 Weeks)
    • Status: Complete
    • Priority: Over 8 Weeks Over 8 Weeks
    • Resolution: Completed
    • Labels:
      None
    • Order No:
      AS8634/54014
    • Model:
      BK Caprice
    • Serial:
      unknown
    • Size:
      35x12
    • Status Colour:
      Complete Complete
    • Parts From?:
      Supplier
    • Stock_Number:
      30091
    • Park_Company:
       Surf Bay Leisure (Winkleigh)
    • Park_Key_Account:
      No
    1. SKM_C224e15112709310.pdf
      297 kB
      Ella Simmonds
    1. 1 (3).JPG
      98 kB
    2. 10.JPG
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    3. 11 (2).JPG
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    4. 12 (2).JPG
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    5. 13 (2).JPG
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    6. 2 (2).JPG
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    7. 3 (2).JPG
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    8. 4 (2).JPG
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    9. 5 (2).JPG
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    10. 6 (2).JPG
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    11. 8 (2).JPG
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    12. 9 (2).JPG
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    13. CCF24062014_00005.jpg
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    14. CCF24062014_00008.jpg
      486 kB
    15. CCF24062014_00009.jpg
      486 kB
    16. screenshot-1.jpg
      150 kB
    17. screenshot-2.jpg
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    18. Untitled.png
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      Activity

      Adrienne Barwell (Inactive) created issue -
      Adrienne Barwell (Inactive) made changes -
      Field Original Value New Value
      Attachment 1 (3).JPG [ 58801 ]
      Attachment 2 (2).JPG [ 58802 ]
      Attachment 3 (2).JPG [ 58803 ]
      Attachment 4 (2).JPG [ 58804 ]
      Attachment 5 (2).JPG [ 58805 ]
      Attachment 6 (2).JPG [ 58806 ]
      Attachment 8 (2).JPG [ 58807 ]
      Attachment 9 (2).JPG [ 58808 ]
      Attachment 10.JPG [ 58809 ]
      Attachment 11 (2).JPG [ 58810 ]
      Attachment 12 (2).JPG [ 58811 ]
      Attachment 13 (2).JPG [ 58812 ]
      Hide
      Adrienne Barwell (Inactive) added a comment -
      prices requested from ECS
      Show
      Adrienne Barwell (Inactive) added a comment - prices requested from ECS
      Adrienne Barwell (Inactive) made changes -
      Attachment Untitled.png [ 58813 ]
      Hide
      Adrienne Barwell (Inactive) added a comment -
      prices received from ECs £1733.10 + VAT and delivery
      Show
      Adrienne Barwell (Inactive) added a comment - prices received from ECs £1733.10 + VAT and delivery
      Adrienne Barwell (Inactive) made changes -
      Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
      Hide
      Adrienne Barwell (Inactive) added a comment -
      panels ordered
      Need to speak to Steve to find out the best place to get the pantile roof
      Show
      Adrienne Barwell (Inactive) added a comment - panels ordered Need to speak to Steve to find out the best place to get the pantile roof
      Adrienne Barwell (Inactive) made changes -
      Status Quotation supplied [ 10007 ] Quotation accepted [ 10008 ]
      Adrienne Barwell (Inactive) made changes -
      Status Quotation accepted [ 10008 ] Parts ordered [ 3 ]
      Order No AS8634/54014
      Adrienne Barwell (Inactive) made changes -
      Attachment screenshot-1.jpg [ 59646 ]
      Hide
      Adrienne Barwell (Inactive) added a comment -
      panels received from ECS, the large one would not fit in our store so has had to go up to the workshop
      Show
      Adrienne Barwell (Inactive) added a comment - panels received from ECS, the large one would not fit in our store so has had to go up to the workshop
      Adrienne Barwell (Inactive) made changes -
      Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
      Adrienne Barwell (Inactive) made changes -
      Stock_Number 30091
      Hide
      Claire Folland added a comment -
      replacement panels in stock, delivered by ECS
      Show
      Claire Folland added a comment - replacement panels in stock, delivered by ECS
      Maureen Hooper (Inactive) made changes -
      Attachment CCF24062014_00009.jpg [ 65091 ]
      Attachment CCF24062014_00005.jpg [ 65092 ]
      Attachment CCF24062014_00008.jpg [ 65093 ]
      Adrienne Barwell (Inactive) made changes -
      Priority Normal [ 21 ] Over 8 Weeks [ 25 ]
      Adrienne Barwell (Inactive) made changes -
      Status Parts Recieved [ 10003 ] Engineer Scheduled [ 10000 ]
      Work Scheduled 22/Sep/14
      Plot
      Hide
      Adrienne Barwell (Inactive) added a comment -
      parts are in stock, waiting in line for repair
      Show
      Adrienne Barwell (Inactive) added a comment - parts are in stock, waiting in line for repair
      Adrienne Barwell (Inactive) made changes -
      Park_Company Surf Bay Leisure (Winkleigh) (642)
      Adrienne Barwell (Inactive) made changes -
      Park_Email asales@surfbay.co.uk
      Park_Phone 01837 680100
      Park_Code SURF99
      Hide
      Adrienne Barwell (Inactive) added a comment -
      We have to repair the Willerby Rio before we can get to this unit
      Show
      Adrienne Barwell (Inactive) added a comment - We have to repair the Willerby Rio before we can get to this unit
      Adrienne Barwell (Inactive) made changes -
      Status Engineer Scheduled [ 10000 ] Resolved [ 5 ]
      Resolution Completed [ 1 ]
      Adrienne Barwell (Inactive) made changes -
      Status Resolved [ 5 ] Reopened [ 4 ]
      Adrienne Barwell (Inactive) made changes -
      Status Reopened [ 4 ] Awaiting Quote [ 10006 ]
      Adrienne Barwell (Inactive) made changes -
      Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
      Adrienne Barwell (Inactive) made changes -
      Status Quotation supplied [ 10007 ] Quotation accepted [ 10008 ]
      Adrienne Barwell (Inactive) made changes -
      Status Quotation accepted [ 10008 ] Parts ordered [ 3 ]
      Adrienne Barwell (Inactive) made changes -
      Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
      Plot
      made changes -
      Park_Contact
      made changes -
      Park_Address
      made changes -
      Park_City
      made changes -
      Park_Postcode
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      Park_Key_Account false
      made changes -
      Park_Key_Account false
      made changes -
      Park_Address2
      made changes -
      Park_Key_Account false
      made changes -
      Park_Key_Account false
      made changes -
      Park_City
      made changes -
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      made changes -
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      made changes -
      Park_Contact
      made changes -
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      made changes -
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      made changes -
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      made changes -
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      made changes -
      Park_Key_Account false
      made changes -
      Park_Contact
      made changes -
      Park_Address
      made changes -
      Park_Postcode
      made changes -
      Park_City
      made changes -
      Park_Key_Account No
      made changes -
      Park_Address2
      Hide
      Adrienne Barwell (Inactive) added a comment -
      This one has not come up on my chasing list, we have the parts in stock and we are just waiting for time to carry out the work. This in line for attention
      Show
      Adrienne Barwell (Inactive) added a comment - This one has not come up on my chasing list, we have the parts in stock and we are just waiting for time to carry out the work. This in line for attention
      made changes -
      Park_Contact
      made changes -
      Park_Postcode
      made changes -
      Park_City
      made changes -
      Park_Address2
      Adrienne Barwell (Inactive) made changes -
      Attachment screenshot-2.jpg [ 103785 ]
      Adrienne Barwell (Inactive) made changes -
      Park_Key_Account NoYes No
      Adrienne Barwell (Inactive) made changes -
      Status Parts Recieved [ 10003 ] Worksheet Issued [ 10004 ]
      Hide
      Adrienne Barwell (Inactive) added a comment -
      Steve and Matt to start work on this unit
      Show
      Adrienne Barwell (Inactive) added a comment - Steve and Matt to start work on this unit
      Adrienne Barwell (Inactive) made changes -
      Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
      Work Scheduled 22/Sep/14 10/Nov/15
      Plot
      Hide
      Ella Simmonds (Inactive) added a comment -
      worksheet attached
      parts delivered to top workshop
      Show
      Ella Simmonds (Inactive) added a comment - worksheet attached parts delivered to top workshop
      Ella Simmonds (Inactive) made changes -
      Attachment SKM_C224e15112709310.pdf [ 107163 ]
      Hide
      Adrienne Barwell (Inactive) added a comment -
      I have now at last got the photograph of the window required for this unit and will process the order
      Show
      Adrienne Barwell (Inactive) added a comment - I have now at last got the photograph of the window required for this unit and will process the order
      Adrienne Barwell (Inactive) made changes -
      Status Engineer Scheduled [ 10000 ] Resolved [ 5 ]
      Adrienne Barwell (Inactive) made changes -
      Status Resolved [ 5 ] Complete [ 6 ]
      made changes -
      Park_Contact
      Transition Time In Source Status Execution Times Last Executer Last Execution Date
      Parts Recieved Parts Recieved Engineer Scheduled Engineer Scheduled
      103d 18h 5m 1 Adrienne Barwell (Inactive) 08/Sep/14 9:20 AM
      Resolved Resolved Reopened Reopened
      1s 1 Adrienne Barwell (Inactive) 29/Oct/14 2:56 PM
      Reopened Reopened Awaiting Quote Awaiting Quote
      1s 1 Adrienne Barwell (Inactive) 29/Oct/14 2:56 PM
      Awaiting Quote Awaiting Quote Quotation supplied Quotation supplied
      14d 1h 44m 2 Adrienne Barwell (Inactive) 29/Oct/14 2:56 PM
      Quotation supplied Quotation supplied Quotation accepted Quotation accepted
      1m 4s 2 Adrienne Barwell (Inactive) 29/Oct/14 2:56 PM
      Quotation accepted Quotation accepted Parts ordered Parts ordered
      20s 2 Adrienne Barwell (Inactive) 29/Oct/14 2:56 PM
      Parts ordered Parts ordered Parts Recieved Parts Recieved
      35d 1h 34m 2 Adrienne Barwell (Inactive) 29/Oct/14 2:56 PM
      Parts Recieved Parts Recieved Worksheet Issued Worksheet Issued
      373d 1h 35m 1 Adrienne Barwell (Inactive) 06/Nov/15 4:32 PM
      Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
      22s 1 Adrienne Barwell (Inactive) 06/Nov/15 4:32 PM
      Engineer Scheduled Engineer Scheduled Resolved Resolved
      132d 1h 48m 2 Adrienne Barwell (Inactive) 26/Jan/16 11:45 AM
      Resolved Resolved Complete Complete
      1s 1 Adrienne Barwell (Inactive) 26/Jan/16 11:45 AM

        People

        • Watchers:
          2 Start watching this issue

          Dates

          • Due:
            Created:
            Updated:
            Resolved: