Details
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Type:
Exterior Panels (8 Weeks)
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Status: Complete
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Priority:
Manager escalations
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Resolution: Completed
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Labels:None
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Order No:as9672/5041
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Model:Willerby Rio
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Serial:WB6529/007
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Status Colour:
Complete
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Parts From?:Supplier
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Stock_Number:30135
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Park_Company:Surf Bay Leisure (Winkleigh)
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Park_Key_Account:No
Activity
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
1s | 1 | Adrienne Barwell (Inactive) | 22/Jun/15 11:03 AM | |||||
|
1s | 1 | Adrienne Barwell (Inactive) | 22/Jun/15 11:03 AM | |||||
|
16d 17m | 2 | Adrienne Barwell (Inactive) | 22/Jun/15 11:03 AM | |||||
|
5s | 2 | Adrienne Barwell (Inactive) | 22/Jun/15 11:03 AM | |||||
|
8s | 2 | Adrienne Barwell (Inactive) | 22/Jun/15 11:03 AM | |||||
|
76d 21h 58m | 2 | Adrienne Barwell (Inactive) | 22/Jun/15 11:03 AM | |||||
|
56d 5h 17m | 2 | Adrienne Barwell (Inactive) | 22/Jun/15 11:05 AM | |||||
|
11d 4h 54m | 2 | Adrienne Barwell (Inactive) | 03/Jul/15 4:00 PM | |||||
|
344d 11h 51m | 2 | Lorraine Pryor (Inactive) | 12/Nov/15 9:31 AM | |||||
|
2s | 1 | Lorraine Pryor (Inactive) | 12/Nov/15 9:31 AM |
made changes -
| Park_Contact |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Status | Engineer Scheduled [ 10000 ] | Resolved [ 5 ] |
| Summary | 4 mirrors main/ bathroom & twin bedroom. lounge and bathroom | 4 mirrors main/ bathroom & twin bedroom. lounge and bathroom- charge stock-30135 |
| Summary | Impact from a tree, assess and order parts for repair | 4 mirrors main/ bathroom & twin bedroom. lounge and bathroom |
| Attachment | size of mirror.pdf [ 106027 ] |
| Attachment | screenshot-14.png [ 106025 ] |
I have placed an order with Camel glass today as per the sheet / sizes, this will be ready next Wednesday.
Show
Lorraine Pryor (Inactive)
added a comment - I have placed an order with Camel glass today as per the sheet / sizes, this will be ready next Wednesday.
| Attachment | screenshot-13.png [ 106024 ] |
| Order No | AS/8780/5035 AS9288/5035 | as9672/5041 |
| Attachment | screenshot-12.png [ 106023 ] |
Steve and Matt to carry out these repairs
Show
Adrienne Barwell (Inactive)
added a comment - Steve and Matt to carry out these repairs
made changes -
| Park_Key_Account | NoYes | No |
made changes -
| Park_Key_Account | NoYes | No |
made changes -
| Park_City |
made changes -
| Park_Address2 |
made changes -
| Park_Postcode |
made changes -
| Park_Contact |
I have assigned this to Karen whilst I am away
Show
Adrienne Barwell (Inactive)
added a comment - I have assigned this to Karen whilst I am away
| Assignee | Adrienne Barwell [ adrienne ] | Karen Watson [ karenw ] |
Steve has been working on this unit, he thinks that he needs another 4 days to finish the ceiling boards and wallboards and roof. I have asked Karen to schedule this for the week that Steve come back off holiday
Show
Adrienne Barwell (Inactive)
added a comment - Steve has been working on this unit, he thinks that he needs another 4 days to finish the ceiling boards and wallboards and roof. I have asked Karen to schedule this for the week that Steve come back off holiday
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Work Scheduled | 20/Nov/14 | 07/Jul/15 |
| Plot |
Steve to work on this unit for two days
Show
Adrienne Barwell (Inactive)
added a comment - Steve to work on this unit for two days
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
Emma has advised that Bill will be able to work on the unit later this week. She will let me know when he has carried out the repair
Show
Adrienne Barwell (Inactive)
added a comment - Emma has advised that Bill will be able to work on the unit later this week. She will let me know when he has carried out the repair
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Plot |
| Status | Quotation accepted [ 10008 ] | Parts ordered [ 3 ] |
| Status | Quotation supplied [ 10007 ] | Quotation accepted [ 10008 ] |
| Status | Awaiting Quote [ 10006 ] | Quotation supplied [ 10007 ] |
| Status | Reopened [ 4 ] | Awaiting Quote [ 10006 ] |
| Status | Resolved [ 5 ] | Reopened [ 4 ] |
| Status | Engineer Scheduled [ 10000 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
Emma will let me know when the work has been completed
Show
Adrienne Barwell (Inactive)
added a comment - Emma will let me know when the work has been completed
Adam has advised that they will use standard steel then paint with galv paint.
Show
Adrienne Barwell (Inactive)
added a comment - Adam has advised that they will use standard steel then paint with galv paint.
| Attachment | screenshot-11.jpg [ 94304 ] |
I need to speak to Bill to see if it is a case that we haven't got any galvanised steel or whether there is another reason that he wants to use std steel
Show
Adrienne Barwell (Inactive)
added a comment - I need to speak to Bill to see if it is a case that we haven't got any galvanised steel or whether there is another reason that he wants to use std steel
Matt is not keen to have std steel used for the chassis repair
Show
Adrienne Barwell (Inactive)
added a comment - Matt is not keen to have std steel used for the chassis repair
| Attachment | screenshot-10.jpg [ 94198 ] |
| Attachment | screenshot-9.jpg [ 94078 ] |
Invoice received for the barge boards and delivery, £217.80 + VAT
Show
Adrienne Barwell (Inactive)
added a comment - Invoice received for the barge boards and delivery, £217.80 + VAT
I have e-mailed Adam, Emma and Matt with an update about the chassis, I have asked Emma to book this in with Bill and let me know when it is completed, so we can carry on with the exterior repair.
Show
Adrienne Barwell (Inactive)
added a comment - I have e-mailed Adam, Emma and Matt with an update about the chassis, I have asked Emma to book this in with Bill and let me know when it is completed, so we can carry on with the exterior repair.
| Attachment | screenshot-8.jpg [ 94073 ] |
I have asked Steve whether their is any progress on the Rio, he advised that Bill said that he can repair the chassis but he hasn't yet. I will speak to Emma and Adam about getting this booked in
Show
Adrienne Barwell (Inactive)
added a comment - I have asked Steve whether their is any progress on the Rio, he advised that Bill said that he can repair the chassis but he hasn't yet. I will speak to Emma and Adam about getting this booked in
Steve has advised that the chassis is really twisted, he is going to spend the afternoon with Bill removing a cross and member and trying to straighten it.
Show
Adrienne Barwell (Inactive)
added a comment - Steve has advised that the chassis is really twisted, he is going to spend the afternoon with Bill removing a cross and member and trying to straighten it.
I have updated Matt
Show
Adrienne Barwell (Inactive)
added a comment - I have updated Matt
I have spoken to Bill the unit still has not been levelled and the chassis checked, he has agreed to do this first thing tomorrow so that Steve can look at the unit and if he thinks the chassis is okay he can carry on working on it.
Show
Adrienne Barwell (Inactive)
added a comment - I have spoken to Bill the unit still has not been levelled and the chassis checked, he has agreed to do this first thing tomorrow so that Steve can look at the unit and if he thinks the chassis is okay he can carry on working on it.
5 roof sheets in stock, bargeboard in stock
Show
Claire Folland
added a comment - 5 roof sheets in stock, bargeboard in stock
roof parts still on order, we have not had any time to undertake the repair
Show
Adrienne Barwell (Inactive)
added a comment - roof parts still on order, we have not had any time to undertake the repair
parts still not received
Show
Adrienne Barwell (Inactive)
added a comment - parts still not received
parts are on order but not received
Show
Adrienne Barwell (Inactive)
added a comment - parts are on order but not received
| Attachment | screenshot-7.jpg [ 90014 ] |
| Order No | AS/8780/5035 | AS/8780/5035 AS9288/5035 |
Steve had advised that the roof pantiles seemed to have gone walkabout for this unit, I have therefore ordered another set from Willerby.
I have confirmed the order number with Willerby
I have confirmed the order number with Willerby
Show
Adrienne Barwell (Inactive)
added a comment - Steve had advised that the roof pantiles seemed to have gone walkabout for this unit, I have therefore ordered another set from Willerby.
I have confirmed the order number with Willerby
| Attachment | screenshot-6.jpg [ 89623 ] |
| Attachment | screenshot-5.jpg [ 89622 ] |
| Attachment | screenshot-4.jpg [ 89621 ] |
I will check with Michael to see if this has been levelled next week
Show
Adrienne Barwell (Inactive)
added a comment - I will check with Michael to see if this has been levelled next week
made changes -
| Park_Address2 |
made changes -
| Park_Key_Account | No |
made changes -
| Park_City |
made changes -
| Park_Postcode |
made changes -
| Park_Address |
made changes -
| Park_Contact |
made changes -
| Park_Key_Account | false |
made changes -
| Park_Address2 |
made changes -
| Park_City |
made changes -
| Park_Postcode |
made changes -
| Park_Address |
made changes -
| Park_Contact |
I have spoken to Michael about this one, we need it re-levelled and the chassis check so that Steve can continue work, hopefully this will happen next week
Show
Adrienne Barwell (Inactive)
added a comment - I have spoken to Michael about this one, we need it re-levelled and the chassis check so that Steve can continue work, hopefully this will happen next week
I am hoping that Steve can finish the exterior of this unit next week (Easter week)
Show
Adrienne Barwell (Inactive)
added a comment - I am hoping that Steve can finish the exterior of this unit next week (Easter week)
made changes -
| Park_Contact |
made changes -
| Park_Address2 |
made changes -
| Park_Postcode |
made changes -
| Park_Address |
made changes -
| Park_City |
This is still ongoing, i will try and get Steve working on this unit next week
Show
Adrienne Barwell (Inactive)
added a comment - This is still ongoing, i will try and get Steve working on this unit next week
Steve is working on this unit.
Show
Adrienne Barwell (Inactive)
added a comment - Steve is working on this unit.
Steve to work on this unit on Tuesday morning
Show
Adrienne Barwell (Inactive)
added a comment - Steve to work on this unit on Tuesday morning
We have not had time to work on this unit this week, hopefully we can get to it next week, if we can get through the pdi's in time
Show
Adrienne Barwell (Inactive)
added a comment - We have not had time to work on this unit this week, hopefully we can get to it next week, if we can get through the pdi's in time
Steve has been called off this work to undertake pdi's at Unity Farm
Show
Adrienne Barwell (Inactive)
added a comment - Steve has been called off this work to undertake pdi's at Unity Farm
| Priority | Over 8 Weeks [ 25 ] | Manager escalations [ 10000 ] |
| Assignee | Maureen Hooper [ maureenh ] | Adrienne Barwell [ adrienne ] |
made changes -
| Park_Key_Account | false |
made changes -
| Park_Key_Account | false |
made changes -
| Park_Key_Account | false |
made changes -
| Park_Key_Account | false |
made changes -
| Park_Postcode |
made changes -
| Park_City |
made changes -
| Park_Address2 |
made changes -
| Park_Address |
made changes -
| Park_Contact |
work in progress
Show
Adrienne Barwell (Inactive)
added a comment - work in progress
| Parts From? | Supplier [ 10021 ] |
Steve has been working on this one this week, awaiting woksheet back
Show
Maureen Hooper (Inactive)
added a comment - Steve has been working on this one this week, awaiting woksheet back
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Work Scheduled | 20/Nov/14 | |
| Plot |
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
Still in worksheet file awaiting scheduling
Show
Maureen Hooper (Inactive)
added a comment - Still in worksheet file awaiting scheduling
Waiting to be scheduled
Show
Maureen Hooper (Inactive)
added a comment - Waiting to be scheduled
All panels received just need time for an engineer to work on this one now
Show
Maureen Hooper (Inactive)
added a comment - All panels received just need time for an engineer to work on this one now
| Priority | Normal [ 21 ] | Over 8 Weeks [ 25 ] |
| Park_Email | asales@surfbay.co.uk | |
| Park_Phone | 01837 680100 | |
| Park_Code | SURF99 |
| Park_Company | Surf Bay Leisure (Winkleigh) (642) |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
received panels from ecs
Show
Claire Folland
added a comment - received panels from ecs
| Attachment | screenshot-3.jpg [ 69130 ] |
| Attachment | screenshot-2.jpg [ 69129 ] |
| Status | Quotation accepted [ 10008 ] | Parts ordered [ 3 ] |
| Status | Quotation supplied [ 10007 ] | Quotation accepted [ 10008 ] |
| Status | Awaiting Quote [ 10006 ] | Quotation supplied [ 10007 ] |
| Attachment | CCF11072014_00001.jpg [ 66531 ] |
Order emailed to Sean @ ecs
Show
Maureen Hooper (Inactive)
added a comment - Order emailed to Sean @ ecs
| Order No | AS/8780/5035 |
| Assignee | Adrienne Barwell [ adrienne ] | Maureen Hooper [ maureenh ] |
| Attachment | CCF03072014_00003.jpg [ 65839 ] |
| Attachment | CCF03072014_00003.jpg [ 65839 ] |
e-mail sent to Shaun at ECS as could not attach on Ade's computer
Show
Maureen Hooper (Inactive)
added a comment - e-mail sent to Shaun at ECS as could not attach on Ade's computer
| Attachment | 3.7.14.jpg [ 65838 ] |
| Attachment | 3.7.14.jpg [ 65828 ] |
Asked Willerby for prices by e-mail not accepted on the online system
Show
Adrienne Barwell (Inactive)
added a comment - - edited Asked Willerby for prices by e-mail not accepted on the online system
prices requested from ECS
Show
Adrienne Barwell (Inactive)
added a comment - prices requested from ECS
| Attachment | 3.7.14.jpg [ 65825 ] |
| Attachment | CCF03072014_00000.jpg [ 65823 ] | |
| Attachment | CCF03072014_00001.jpg [ 65824 ] |
panel diagram and assessment form passed to Maureen
Show
Adrienne Barwell (Inactive)
added a comment - panel diagram and assessment form passed to Maureen
| Field | Original Value | New Value |
|---|---|---|
| Attachment | screenshot-1.jpg [ 65233 ] |
size scanned to jira