Details
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Type:
Ext Doors & Windows (4 weeks)
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Status: Complete
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Priority:
Manager escalations
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Resolution: Completed
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Labels:None
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Model:Willerby Rio
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Serial:WB6529/007
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Status Colour:
Complete
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Parts From?:Supplier
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Stock_Number:30135
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Park_Company:St Hermans Estate
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Park_Key_Account:No
Activity
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Adrienne Barwell (Inactive)
added a comment -
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The unit has been delivered and site have complained about a cracked mitre on the window, they do not want the window replaced unless it matches the originals. We have said we will get the plastic surgeon out to the unit
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Adrienne Barwell (Inactive)
added a comment - The unit has been delivered and site have complained about a cracked mitre on the window, they do not want the window replaced unless it matches the originals. We have said we will get the plastic surgeon out to the unit
| Field | Original Value | New Value |
|---|---|---|
| Issue Type | Exterior Panels (8 Weeks) [ 26 ] | Ext Doors & Windows (4 weeks) [ 4 ] |
| Due Date | 20/Aug/14 | 23/Mar/16 |
| Park_Company | Surf Bay Leisure (Winkleigh) | St Hermans Estate |
| Order No | as9672/5041 |
| Park_Postcode | PO11 0RQ | |
| Park_Email | asales@surfbay.co.uk | reg@sthermans.co.,uk |
| Park_Phone | 01837 680100 | 023 9246 4276 |
| Park_Code | SURF99 | STHE01 |
| Park_Address2 | Copse Lane | |
| Park_City | Hayling Island | |
| Park_Address | Surf Bay Leisure (Winkleigh) | Lower Tye Farm |
E-mailed the plastic surgeon
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Adrienne Barwell (Inactive)
added a comment - E-mailed the plastic surgeon
Estimate received for the work to be carried out. £192.10 + VAT
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Adrienne Barwell (Inactive)
added a comment - Estimate received for the work to be carried out. £192.10 + VAT
I have booked the plastic surgeon for Friday and paid by credit card. I have left a message for Reg asking him to give me a call and confirm the site address and pitch number. Awaiting response
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Adrienne Barwell (Inactive)
added a comment - I have booked the plastic surgeon for Friday and paid by credit card. I have left a message for Reg asking him to give me a call and confirm the site address and pitch number. Awaiting response
Reg phoned and advised that the unit is actually at Fleet Farm Caravan Park Yew Tree Road, Hayling Island, PO11 0YE
I have spoken to the plastic surgeon and updated the address, he has advised that he would like to attend today. I have left a message with Reg at the site.
I have spoken to the plastic surgeon and updated the address, he has advised that he would like to attend today. I have left a message with Reg at the site.
Show
Adrienne Barwell (Inactive)
added a comment - Reg phoned and advised that the unit is actually at Fleet Farm Caravan Park Yew Tree Road, Hayling Island, PO11 0YE
I have spoken to the plastic surgeon and updated the address, he has advised that he would like to attend today. I have left a message with Reg at the site.
| Status | Awaiting Quote [ 10006 ] | Quotation supplied [ 10007 ] |
| Status | Quotation supplied [ 10007 ] | Quotation accepted [ 10008 ] |
| Status | Quotation accepted [ 10008 ] | Parts ordered [ 3 ] |
| Attachment | booking confirmation.png [ 112263 ] |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Plot |
| Status | Parts Recieved [ 10003 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
The plastic surgeon has phoned and confirmed that the work is now complete on this unit.
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Adrienne Barwell (Inactive)
added a comment - The plastic surgeon has phoned and confirmed that the work is now complete on this unit.
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Assignee | Adrienne Barwell [ adrienne ] | Lorraine Pryor [ lorraine ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
1d 20h 46m | 1 | Adrienne Barwell (Inactive) | 02/Mar/16 12:04 PM | |||||
|
2s | 1 | Adrienne Barwell (Inactive) | 02/Mar/16 12:04 PM | |||||
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2s | 1 | Adrienne Barwell (Inactive) | 02/Mar/16 12:04 PM | |||||
|
3h 13m | 1 | Adrienne Barwell (Inactive) | 02/Mar/16 3:18 PM | |||||
|
3s | 1 | Adrienne Barwell (Inactive) | 02/Mar/16 3:18 PM | |||||
|
23s | 1 | Adrienne Barwell (Inactive) | 02/Mar/16 3:18 PM |
 Exterior Front RHS Window Mitre Cracked 2 (800x450).jpg){kind=link}
