Details
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Type:
Upholstery (8 weeks)
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Status: Complete
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Priority:
Normal
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Resolution: Completed
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Labels:None
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Order No:AS10794/50354
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Model:Brockenhurst
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Serial:WB7912/003
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Status Colour:
Complete
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Stock_Number:34122
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Park_Company:Surf Bay Leisure (Winkleigh)
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Park_Key_Account:No
Activity
| Field | Original Value | New Value |
|---|---|---|
| Park_Email | asales@surfbay.co.uk | |
| Park_Phone | 01837 680100 | |
| Park_Code | SURF99 | |
| Park_Key_Account | No | |
| Park_Address | Surf Bay Leisure (Winkleigh) |
| Summary | Price for a replacement sofa bed | Complete fixed lounge seating (frame and cushions) |
| Project | Chargeable Parts [ 10030 ] | Workshop Insurance [ 10051 ] |
| Key |
|
|
| Workflow | Chargeable Parts ver 2.0 [ 193459 ] | Workshop Insurance [ 193464 ] |
| Status | Open [ 1 ] | Awaiting Quote [ 10006 ] |
| Invoice_Received | No [ 10860 ] |
| Attachment | request from Adam.png [ 147573 ] |
| Attachment | e-mail to willerby.png [ 147589 ] |
| Attachment | screenshot-1.png [ 148263 ] |
Willerby have advised that we can access this on their system, I have logged on but it is still not allowing me access. I have updated Willerby and await their response
Show
Adrienne Barwell (Inactive)
added a comment - Willerby have advised that we can access this on their system, I have logged on but it is still not allowing me access. I have updated Willerby and await their response
| Attachment | price requested.png [ 148767 ] |
Willerby have advised that we can access this on their system, I have logged on but it is still not allowing me access. I have updated Willerby and await their response
Show
Adrienne Barwell (Inactive)
added a comment - Willerby have advised that we can access this on their system, I have logged on but it is still not allowing me access. I have updated Willerby and await their response
| Assignee | Adrienne Barwell [ adrienne ] | Isabel Smith [ monica ] |
| Attachment | quote supplied to Adam.png [ 150686 ] |
| Assignee | Isabel Smith [ monica ] | Adrienne Barwell [ adrienne ] |
I have given the quote to Adam and await his response if he wants us to proceed with the order
Show
Adrienne Barwell (Inactive)
added a comment - I have given the quote to Adam and await his response if he wants us to proceed with the order
| Attachment | screenshot-2.png [ 150693 ] |
| Status | Awaiting Quote [ 10006 ] | Quotation supplied [ 10007 ] |
| Manufacturer | BK | Willerby |
Book to stock 34122
Show
Adrienne Barwell (Inactive)
added a comment - Book to stock 34122
| Stock_Number | 34122 |
| Status | Quotation supplied [ 10007 ] | Quotation accepted [ 10008 ] |
quote accepted by Adam
Show
Adrienne Barwell (Inactive)
added a comment - quote accepted by Adam
I have e-mailed the acceptance over to Terri at Willerby
Show
Adrienne Barwell (Inactive)
added a comment - I have e-mailed the acceptance over to Terri at Willerby
| Status | Quotation accepted [ 10008 ] | Parts ordered [ 3 ] |
| Parts ordered | 29/Mar/17 12:56 PM | |
| Order No | AS10794/50354 |
| Attachment | screenshot-3.png [ 150756 ] |
| Stock_Number | 34122 | 34065 |
| Stock_Number | 34065 | 34122 |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Plot |
recieved from willerby, advised Josh this is in our stores
Show
Claire Folland
added a comment - recieved from willerby, advised Josh this is in our stores
| Attachment | screenshot-4.png [ 163414 ] |
| Status | Parts Recieved [ 10003 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
Josh has phoned to advise they do not have the frame for this van, everything else has been delivered, phoned willerby, they can see it has been missed of the order their end,
Phoned Josh back, the van is due out next week but he will cancel it, he does not think its something they can make in the workshop, has asked if i can place this on urgent order with willerby,
Phoned willerby back, they already have next weeks production set but as it is their fault they will rush it through, if they can not fit it in next week hopefully it will be the following week
Phoned Josh back, the van is due out next week but he will cancel it, he does not think its something they can make in the workshop, has asked if i can place this on urgent order with willerby,
Phoned willerby back, they already have next weeks production set but as it is their fault they will rush it through, if they can not fit it in next week hopefully it will be the following week
Show
Claire Folland
added a comment - Josh has phoned to advise they do not have the frame for this van, everything else has been delivered, phoned willerby, they can see it has been missed of the order their end,
Phoned Josh back, the van is due out next week but he will cancel it, he does not think its something they can make in the workshop, has asked if i can place this on urgent order with willerby,
Phoned willerby back, they already have next weeks production set but as it is their fault they will rush it through, if they can not fit it in next week hopefully it will be the following week
spoke to Willerby, they have advised it is ready to be dispatched, tried to talk to the stores but no one is picking up, she will go down to the stores and phone me back
Show
Claire Folland
added a comment - spoke to Willerby, they have advised it is ready to be dispatched, tried to talk to the stores but no one is picking up, she will go down to the stores and phone me back
Park updated by email today - send to Gemma and copy given to Adam.
Show
Charleen Sibley
added a comment - Park updated by email today - send to Gemma and copy given to Adam.
Park updated by email today - send to Gemma and copy given to Adam.
Show
Charleen Sibley
added a comment - Park updated by email today - send to Gemma and copy given to Adam.
Park updated by email today - send to Gemma and copy given to Adam.
Show
Charleen Sibley
added a comment - Park updated by email today - send to Gemma and copy given to Adam.
made changes -
| Park_Contact |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
3m 18s | 1 | Adrienne Barwell (Inactive) | 14/Mar/17 11:39 AM | |||||
|
14d 23h 18m | 1 | Adrienne Barwell (Inactive) | 29/Mar/17 11:57 AM | |||||
|
42m 21s | 1 | Adrienne Barwell (Inactive) | 29/Mar/17 12:39 PM | |||||
|
16m 47s | 1 | Adrienne Barwell (Inactive) | 29/Mar/17 12:56 PM | |||||
|
48d 1h 16m | 1 | Claire Folland | 16/May/17 2:13 PM | |||||
|
6d 40m | 1 | Adrienne Barwell (Inactive) | 22/May/17 2:53 PM | |||||
|
1s | 1 | Adrienne Barwell (Inactive) | 22/May/17 2:53 PM |
I have updated Adam