Details

    • Type: Structure (8 Weeks) Structure (8 Weeks)
    • Status: Complete
    • Priority: Normal Normal
    • Resolution: Completed
    • Labels:
      None
    • ID Number:
      SBH000593
    • Order No:
      SBH004856
    • Plot:
      61
    • Model:
      Auvergne
    • Serial:
      014320H
    • Status Colour:
      Complete Complete
    • Stock_Number:
      35169
    • Park_Company:
       Juliots Well Holiday Park
    • Park_Key_Account:
      Yes
    1. SKM_C224e18080211373.pdf
      229 kB
      Marion Pratt
    1. 07.06.18 Delivery Issue- Missing From Delivery -1713393.png
      504 kB
    2. parts due in.png
      339 kB
    3. screenshot-1.png
      408 kB
    4. screenshot-2.png
      236 kB
    5. screenshot-3.png
      500 kB

      Activity

      Lorraine Pryor (Inactive) created issue -
      Lorraine Pryor (Inactive) made changes -
      Field Original Value New Value
      Attachment screenshot-1.png [ 213430 ]
      Lorraine Pryor (Inactive) made changes -
      Order No SBH004856
      Lorraine Pryor (Inactive) made changes -
      ID Number SBH000593
      Lorraine Pryor (Inactive) made changes -
      Hide
      Lorraine Pryor (Inactive) added a comment -
      Steve in workshop ask me about this one as he has ask Claire to chase.
      Checked swift can see that Adam placed an order on the 13.04.18 and then swift say dispatched 17.04.18 but it would appear that its never been received.
      Claire has submitted a delivery Issue Ref: SBH000593.
      Also spoken to Sarah at Swift and said that we really need this parts ASAP as we have to carry out repairs and it was ordered back on April, she said it states made on site so once they have put the part on order so will see what she can do on this one.

      Advised Claire that this is now on Jira
      Show
      Lorraine Pryor (Inactive) added a comment - Steve in workshop ask me about this one as he has ask Claire to chase. Checked swift can see that Adam placed an order on the 13.04.18 and then swift say dispatched 17.04.18 but it would appear that its never been received. Claire has submitted a delivery Issue Ref: SBH000593. Also spoken to Sarah at Swift and said that we really need this parts ASAP as we have to carry out repairs and it was ordered back on April, she said it states made on site so once they have put the part on order so will see what she can do on this one. Advised Claire that this is now on Jira
      Hide
      Charleen Sibley added a comment -
      Park updated by email today - send to Gemma and copy given to Adam.
      Show
      Charleen Sibley added a comment - Park updated by email today - send to Gemma and copy given to Adam.
      Hide
      Charleen Sibley added a comment -
      Park updated by email today - send to Gemma and copy given to Adam.
      Show
      Charleen Sibley added a comment - Park updated by email today - send to Gemma and copy given to Adam.
      Hide
      Charleen Sibley added a comment -
      Park updated by email today - send to Gemma and copy given to Adam.
      Show
      Charleen Sibley added a comment - Park updated by email today - send to Gemma and copy given to Adam.
      Charleen Sibley made changes -
      Assignee Lorraine Pryor [ lorraine ] Charleen Sibley [ charleen sibley ]
      Heather Barbieri (Inactive) made changes -
      Assignee Charleen Sibley [ charleen sibley ] Heather Barbieri [ heather ]
      Charleen Sibley made changes -
      Attachment parts due in.png [ 218380 ]
      Hide
      Charleen Sibley added a comment -
      Parts due in 25/7/18
      Show
      Charleen Sibley added a comment - Parts due in 25/7/18
      Marion Pratt (Inactive) made changes -
      Attachment SKM_C224e18080211373.pdf [ 220179 ]
      Heather Barbieri (Inactive) made changes -
      Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
      Manufacturer swift
      Heather Barbieri (Inactive) made changes -
      Model swift
      Plot 61
      Park_Company Not defined Juliots Well Holiday Park
      Heather Barbieri (Inactive) made changes -
      Park_Contact kim
      Park_Postcode PL32 9RF -01840 213302
      Park_Email juliotswell@swholidayparks.co.uk
      Park_Phone 01840 213302
      Park_Code JULI01
      Park_Key_Account Yes
      Park_City Camelford
      Park_Address Juliots Well Holiday Park
      Heather Barbieri (Inactive) made changes -
      Model swift Auvergne
      Heather Barbieri (Inactive) made changes -
      Status Quotation supplied [ 10007 ] Quotation accepted [ 10008 ]
      Heather Barbieri (Inactive) made changes -
      Status Quotation accepted [ 10008 ] Parts ordered [ 3 ]
      Heather Barbieri (Inactive) made changes -
      Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
      Plot
      Parts in 09/Aug/18 12:53 PM
      Hide
      Heather Barbieri (Inactive) added a comment -
      Parts have been delivered to Winkleigh I have issued a worksheet
      Show
      Heather Barbieri (Inactive) added a comment - Parts have been delivered to Winkleigh I have issued a worksheet
      Heather Barbieri (Inactive) made changes -
      Attachment screenshot-2.png [ 221032 ]
      Heather Barbieri (Inactive) made changes -
      Status Parts Recieved [ 10003 ] Worksheet Issued [ 10004 ]
      Hide
      Heather Barbieri (Inactive) added a comment -
      I have spoken to Steve and the caravan at Juliots Well was repaired this will be a stock item for the workshop I have taken it to Steve
      Show
      Heather Barbieri (Inactive) added a comment - I have spoken to Steve and the caravan at Juliots Well was repaired this will be a stock item for the workshop I have taken it to Steve
      Charleen Sibley made changes -
      Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
      Plot
      Charleen Sibley made changes -
      Status Engineer Scheduled [ 10000 ] Resolved [ 5 ]
      Resolution Completed [ 1 ]
      Charleen Sibley made changes -
      Status Resolved [ 5 ] Complete [ 6 ]
      Heather Barbieri (Inactive) made changes -
      Attachment screenshot-3.png [ 225059 ]
      Transition Time In Source Status Execution Times Last Executer Last Execution Date
      Awaiting Quote Awaiting Quote Quotation supplied Quotation supplied
      64d 1h 48m 1 Heather Barbieri (Inactive) 10/Aug/18 12:49 PM
      Quotation supplied Quotation supplied Quotation accepted Quotation accepted
      3m 38s 1 Heather Barbieri (Inactive) 10/Aug/18 12:53 PM
      Quotation accepted Quotation accepted Parts ordered Parts ordered
      5s 1 Heather Barbieri (Inactive) 10/Aug/18 12:53 PM
      Parts ordered Parts ordered Parts Recieved Parts Recieved
      7s 1 Heather Barbieri (Inactive) 10/Aug/18 12:53 PM
      Parts Recieved Parts Recieved Worksheet Issued Worksheet Issued
      2m 2s 1 Heather Barbieri (Inactive) 10/Aug/18 12:55 PM
      Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
      3d 13m 1 charleen sibley 13/Aug/18 1:08 PM
      Engineer Scheduled Engineer Scheduled Resolved Resolved
      2s 1 charleen sibley 13/Aug/18 1:08 PM
      Resolved Resolved Complete Complete
      2s 1 charleen sibley 13/Aug/18 1:08 PM

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          Dates

          • Created:
            Updated:
            Resolved:
            Parts in: