Workshop Insurance
  1. Workshop Insurance
  2. WIN-240

Half the barge board missing - new to order part and once accepted by Nicholls invoice them

    Details

    • Type: Structure (8 Weeks) Structure (8 Weeks)
    • Status: Complete
    • Priority: Normal Normal
    • Resolution: Completed
    • Labels:
      None
    • Plot:
      Sales area
    • Model:
      Swift- Burgundy
    • Serial:
      1920182
    • Status Colour:
      Complete Complete
    • Part Number:
      1709331 Barge Board Rh S/Stone £96.54
    • Part Number 2:
      plus sealant
    • Parts From?:
      Warranty Stock
    • Parts Required (others):
      TBA
    • Park_Company:
       L F NICHOLLS & SONS
    • Park_Key_Account:
      No
    1. 16.01.19 quote for win-240.pdf
      940 kB
      Lorraine Pryor
    2. SKM_C224e19041808340.pdf
      479 kB
      Lorraine Pryor
    1. screenshot-1.png
      500 kB
    2. screenshot-2.png
      477 kB
    3. screenshot-3.png
      249 kB

      Activity

      Lorraine Pryor (Inactive) created issue -
      Hide
      Lorraine Pryor (Inactive) added a comment -
      Sam has emailed 10.01.19 and cc in Steve/ Jane

      Hi Lorraine,

      35420 ABI Vista Platinum arrived with us in July last year and was damaged by Mayflower when unloading. It required a new panel on the door side towards the rear. I believe a panel has since arrived but we have not yet got around to fitting it. Has a bill been sent to Mayflower for the cost of this? If not, can you get an estimate of labour time from Steve so that an invoice can be sent to them to recover the cost.

      36208 Swift Burgundy was delivered by Nicholls on 20/12 and is missing half of its barge board on the front. Please order the parts to have it repaired and also produce a quote including labour to fit.

      36254 Willerby New Horizon was delivered by Nicholls yesterday and has suffered damage from the door opening during transport. Some new cladding is required by the side exterior door. Please order the parts to have it repaired and also produce a quote including labour to fit.

      Thanks


      Kind Regards
      Sam Smith

      Sales Advisor


      I have today replied to same to say :
      Show
      Lorraine Pryor (Inactive) added a comment - Sam has emailed 10.01.19 and cc in Steve/ Jane Hi Lorraine, 35420 ABI Vista Platinum arrived with us in July last year and was damaged by Mayflower when unloading. It required a new panel on the door side towards the rear. I believe a panel has since arrived but we have not yet got around to fitting it. Has a bill been sent to Mayflower for the cost of this? If not, can you get an estimate of labour time from Steve so that an invoice can be sent to them to recover the cost. 36208 Swift Burgundy was delivered by Nicholls on 20/12 and is missing half of its barge board on the front. Please order the parts to have it repaired and also produce a quote including labour to fit. 36254 Willerby New Horizon was delivered by Nicholls yesterday and has suffered damage from the door opening during transport. Some new cladding is required by the side exterior door. Please order the parts to have it repaired and also produce a quote including labour to fit. Thanks Kind Regards Sam Smith Sales Advisor I have today replied to same to say :
      Lorraine Pryor (Inactive) made changes -
      Field Original Value New Value
      Attachment screenshot-1.png [ 235142 ]
      Lorraine Pryor (Inactive) made changes -
      Attachment screenshot-2.png [ 235144 ]
      Lorraine Pryor (Inactive) made changes -
      Part Number 2 plus sealant
      Part Number 1709331 Barge Board Rh S/Stone £96.54
      Parts From? Supplier [ 10021 ] Warranty Stock [ 10020 ]
      Hide
      Lorraine Pryor (Inactive) added a comment -
      Spoken to mark and he said that they have the center cap which has been put in the van, so we would only need the a r/h barge board to repair the van.
      So quote will be as follows
      Labour 1 hour -2 men £80.00
      Parts Rh Barge board £96.56 plus £10.00 pp
      Show
      Lorraine Pryor (Inactive) added a comment - Spoken to mark and he said that they have the center cap which has been put in the van, so we would only need the a r/h barge board to repair the van. So quote will be as follows Labour 1 hour -2 men £80.00 Parts Rh Barge board £96.56 plus £10.00 pp
      Lorraine Pryor (Inactive) made changes -
      Park_Company Not defined L F NICHOLLS & SONS
      Lorraine Pryor (Inactive) made changes -
      Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
      Manufacturer Swift
      Hide
      Lorraine Pryor (Inactive) added a comment -
      Emailed our quote over to Nicholls today now waiting a signed acceptance then we can bill them for the work
      Show
      Lorraine Pryor (Inactive) added a comment - Emailed our quote over to Nicholls today now waiting a signed acceptance then we can bill them for the work
      Lorraine Pryor (Inactive) made changes -
      Attachment 16.01.19 quote for win-240.pdf [ 235164 ]
      Hide
      Lorraine Pryor (Inactive) added a comment -
      not had a reply from Transport company or signed acceptance as yet, will re diary for chase them in early feb
      Show
      Lorraine Pryor (Inactive) added a comment - not had a reply from Transport company or signed acceptance as yet, will re diary for chase them in early feb
      Hide
      Lorraine Pryor (Inactive) added a comment -
      Not heard or received the signed acceptance back from Fred Nichols so I have sent a chaser email to them today
      Show
      Lorraine Pryor (Inactive) added a comment - Not heard or received the signed acceptance back from Fred Nichols so I have sent a chaser email to them today
      Lorraine Pryor (Inactive) made changes -
      Attachment screenshot-3.png [ 236922 ]
      Lorraine Pryor (Inactive) made changes -
      Attachment SKM_C224e19041808340.pdf [ 243004 ]
      Lorraine Pryor (Inactive) made changes -
      Attachment screenshot-4.png [ 243005 ]
      Lorraine Pryor (Inactive) made changes -
      Attachment screenshot-4.png [ 243005 ]
      Heather Barbieri (Inactive) made changes -
      Assignee Lorraine Pryor [ lorraine ] Heather Barbieri [ heather ]
      Charleen Sibley made changes -
      Assignee Heather Barbieri [ heather ] Charleen Sibley [ charleen sibley ]
      Debbie Bartlett (Inactive) made changes -
      Serial 36208 1920182
      Debbie Bartlett (Inactive) made changes -
      Assignee Charleen Sibley [ charleen sibley ] Debbie Bartlett [ debbieb ]
      Heather Barbieri (Inactive) made changes -
      Assignee Debbie Bartlett [ debbieb ] Heather Barbieri [ heather ]
      Claire Folland made changes -
      Assignee Heather Barbieri [ heather ] Lorraine Pryor [ lorraine ]
      Hide
      Lorraine Pryor (Inactive) added a comment -
      still not heard back so I will close this off
      Show
      Lorraine Pryor (Inactive) added a comment - still not heard back so I will close this off
      Lorraine Pryor (Inactive) made changes -
      Status Quotation supplied [ 10007 ] Quotation accepted [ 10008 ]
      Lorraine Pryor (Inactive) made changes -
      Status Quotation accepted [ 10008 ] Rejected [ 10002 ]
      Lorraine Pryor (Inactive) made changes -
      Status Rejected [ 10002 ] Resolved [ 5 ]
      Resolution Completed [ 1 ]
      Lorraine Pryor (Inactive) made changes -
      Status Resolved [ 5 ] Complete [ 6 ]
      Transition Time In Source Status Execution Times Last Executer Last Execution Date
      Awaiting Quote Awaiting Quote Quotation supplied Quotation supplied
      23h 37m 1 Lorraine Pryor (Inactive) 16/Jan/19 1:39 PM
      Quotation supplied Quotation supplied Quotation accepted Quotation accepted
      272d 20h 17m 1 Lorraine Pryor (Inactive) 16/Oct/19 10:56 AM
      Quotation accepted Quotation accepted Rejected Rejected
      4s 1 Lorraine Pryor (Inactive) 16/Oct/19 10:56 AM
      Rejected Rejected Resolved Resolved
      17s 1 Lorraine Pryor (Inactive) 16/Oct/19 10:57 AM
      Resolved Resolved Complete Complete
      4s 1 Lorraine Pryor (Inactive) 16/Oct/19 10:57 AM

        People

        • Assignee:
          Lorraine Pryor (Inactive)
          Reporter:
          Lorraine Pryor (Inactive)
          Participants:
        • Watchers:
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          Dates

          • Created:
            Updated:
            Resolved: