ABI-31113 Top slat on the blind over the kitchen sink is bent and will need to be replaced Parts ordered
ABI-31309 Craig accidentally dropped his drill and damaged part of the decking Worksheet Issued
ABI-30828 The grill burner won’t stay lit Worksheet Issued
ABI-31333 Door into single bedroom (bedroom 2) door catches in latch Parts ordered
ABI-31296 the lift up mechanism has pulled through the Main bed frame Worksheet Issued
ABI-31336 The owner has had a water leak, which must have been happening over a period of time Rejected- ABI-31332 Patio doors in lounge looks like one door has dropped so difficult to lock Acknowledged
- ABI-31334 Door surround into single bedroom (bedroom 2) cracked Rejected
ABI-30974 downpipe bracket has broken Worksheet Issued
ABI-31331 We have an issue with one of the plug sockets, where the socket plate has come out of the wall that services the fridge and will not go back in. Our maintenance team have tried but to no avail. Submitted
ABI-31324 customer believes there is still a leak under front left hand corner at the front of the caravan Worksheet Issued
ABI-31326 orange/pink staining has appeared on the ceiling panel, ABI have attended before Awaiting Customer Info- ABI-31325 customer has problem with side door, park can not adjust it, they think it is bowed Awaiting Customer Info
ABI-31315 Front door, doesn't seal shut properly, gap at bottom corner Submitted- ABI-31319 Small leak under bathroom sink Submitted
- ABI-31320 Scratch on metal of shower tap Submitted
- ABI-31321 Bathroom door won't lock Submitted
ABI-31317 During boiler service, the fan was not working and was sparking + dangerous Submitted
ABI-31301 holes behind bathroom sink in flooring, Rejected- ABI-31316 Concerns over the carpet by the carpet grips Submitted
- ABI-31314 Exterior panels are sun bleached Submitted
- ABI-31245 pdi reports outside tap has been fitted to wrong side of van Rejected
- ABI-31313 screw in door retainer has already started to rust Parts ordered
- ABI-31312 the door handle is already starting to deteriorate Parts ordered
- ABI-31311 Mould in master bedroom wardrobe and carpet, has not been resolved from engineer visit in 2021 Rejected
- ABI-31310 Carbon Monoxide alarm not working Submitted
ABI-29881 Grill doesn't stay alight Worksheet Issued- ABI-31006 Cooker spark module is faulty Parts ordered
- ABI-31303 sofa back cushion front of van are sun bleached sold to Whitby Rejected
- ABI-31262 Bedroom carpet soaking wet on delivery Worksheet Issued
- ABI-31255 left rear burner on the cooker will not light Worksheet Issued
- ABI-31229 the cooker is not functioning properly. customer noticed that it wasn't getting up to temperature so he then purchased an oven thermometer and it it is running at 60 degrees below what it should be Worksheet Issued
- ABI-31300 front window in lounge, black button on handle will not press in, unable to open window Rejected
- ABI-31299 Gas fire not working at all, other appliances working fine in the sockets Submitted
ABI-31222 customer has reported an issue with the shower handle in the caravan - apparently they saw a very tiny spot of damage when they first moved in which is bigger now. Rejected- ABI-31242 pdi reports outside tap is fitted on wrong side of van Worksheet Issued
- ABI-31240 pdi reports exterior tap is fitted to wrong side of van Worksheet Issued
- ABI-31037 Oven ignition needs to be held for quite a while for it to light (which is not normal) Worksheet Issued
- ABI-31246 The owner has reported that the electric ignition on the gas hob has stopped working completely Worksheet Issued
ABI-30762 pdi reports large bulge in centre of headboard in main bedroom Issue Invoice
ABI-31003 The customer has just reported that the chrome on the sink is wearing away. Worksheet Issued- ABI-31282 En-suite bathroom, dirty mark on wall above toilet Rejected
- ABI-31012 Stain on ceiling in main bedroom Rejected
ABI-31257 There is a scratch on the fire unit Rejected- ABI-31123 pdi reports floor dips down from middle of bathroom towards shower cubicle Parts ordered
- ABI-31234 en-suite toilet seat has started to crack already Rejected
- ABI-31108 pdi reports rear bottom panel has various creases in panel Parts on reorder
ABI-31106 pdi reports top drawer front damaged on bottom front edge in kitchen Parts on reorder- ABI-31107 pdi reports hallway door split all the way around handle area Parts on reorder
- ABI-31105 pdi reports crack/split around handle on main bathroom door Parts on reorder
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selected=\"selected\" title=\"ABI\"\n value=\"10014\">\n ABI (ABI)\n </option>\n \n <option data-icon=\"/secure/projectavatar?pid=10040&size=small\"\n title=\"Atlas\"\n value=\"10040\">\n Atlas (ATL)\n </option>\n \n <option data-icon=\"/secure/projectavatar?pid=10030&size=small\"\n title=\"Chargeable Parts\"\n value=\"10030\">\n Chargeable Parts (CHARGE)\n </option>\n \n <option data-icon=\"/secure/projectavatar?pid=10454&size=small\"\n title=\"Good Will\"\n value=\"10454\">\n Good Will (GW)\n </option>\n \n <option data-icon=\"/secure/projectavatar?pid=10550&size=small\"\n title=\"Our Parks\"\n value=\"10550\">\n Our Parks (SBHP)\n </option>\n \n <option data-icon=\"/secure/projectavatar?pid=10950&size=small\"\n title=\"PDI\"\n value=\"10950\">\n PDI (PDI)\n </option>\n \n <option data-icon=\"/secure/projectavatar?pid=10750&size=small\"\n title=\"PDI_Missed_Items\"\n value=\"10750\">\n PDI_Missed_Items (PDIM)\n </option>\n \n <option data-icon=\"/secure/projectavatar?pid=10050&size=small\"\n title=\"Pre-Owned After Care\"\n value=\"10050\">\n Pre-Owned After Care (PREOW)\n </option>\n \n <option data-icon=\"/secure/projectavatar?pid=10751&size=small\"\n title=\"Pre-Owned Pre Sale\"\n value=\"10751\">\n Pre-Owned Pre Sale (PPS)\n </option>\n \n <option data-icon=\"/secure/projectavatar?pid=11250&size=small\"\n title=\"Prestige Holiday Homes\"\n value=\"11250\">\n Prestige Holiday Homes (PHH)\n </option>\n \n <option data-icon=\"/secure/projectavatar?pid=11050&size=small\"\n title=\"Problems\"\n value=\"11050\">\n Problems (PROB)\n </option>\n \n <option data-icon=\"/secure/projectavatar?pid=10020&size=small\"\n title=\"Quotes\"\n value=\"10020\">\n Quotes (QUOT)\n </option>\n \n <option data-icon=\"/secure/projectavatar?pid=10551&size=small\"\n title=\"Retrofit\"\n value=\"10551\">\n Retrofit (RET)\n </option>\n \n <option data-icon=\"/secure/projectavatar?pid=10018&size=small\"\n title=\"Swift\"\n value=\"10018\">\n Swift (SWIFT)\n </option>\n \n <option data-icon=\"/secure/projectavatar?pid=10015&size=small\"\n title=\"Willerby\"\n value=\"10015\">\n Willerby (WILL)\n </option>\n \n <option data-icon=\"/secure/projectavatar?pid=10051&size=small\"\n title=\"Workshop Insurance\"\n value=\"10051\">\n Workshop Insurance (WIN)\n </option>\n </optgroup>\n </select>\n </div>\n \n","jql":"project = ABI","validSearcher":true,"isShown":true},"issuetype":{"name":"Type","editHtml":"\n\n <div class=\"field-group aui-field-issuetype\" >\n <label for=\"searcher-type\">Type</label>\n <select class=\"select js-default-checkboxmultiselect\" data-placeholder-text=\"Find Issue Types...\" id=\"searcher-type\" multiple=\"multiple\" name=\"type\" size=\"1\">\n <optgroup>\n \n <option class=\"\n \"\n id=\"type_-2\"\n title=\"All Standard Issue Types\"\n value=\"-2\">\n All Standard Issue Types\n </option>\n \n <option class=\"\n \"\n id=\"type_-3\"\n title=\"All Sub-Task Issue Types\"\n value=\"-3\">\n All Sub-Task Issue Types\n </option>\n </optgroup>\n\n <optgroup label=\"Standard Issue Types\">\n \n <option class=\"\n imagebacked 10000 11071 \"\n data-icon=\"/images/icons/AD.gif\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_18\"\n title=\"Agreed Date/ End of season\"\n value=\"18\">\n Agreed Date/ End of season\n </option>\n \n <option class=\"\n imagebacked 10000 11071 \"\n data-icon=\"/images/icons/Sleep.gif\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_34\"\n title=\"Bedroom Furniture (8 Weeks)\"\n value=\"34\">\n Bedroom Furniture (8 Weeks)\n </option>\n \n <option class=\"\n imagebacked 10000 11071 \"\n data-icon=\"/images/icons/surfbay/Bed.gif\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_10\"\n title=\"Beds (8 Weeks)\"\n value=\"10\">\n Beds (8 Weeks)\n </option>\n \n <option class=\"\n imagebacked 10000 11071 \"\n data-icon=\"/images/icons/issuetypes/genericissue.png\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_28\"\n title=\"Blinds (8 Weeks)\"\n value=\"28\">\n Blinds (8 Weeks)\n </option>\n \n <option class=\"\n imagebacked 10000 11071 \"\n data-icon=\"/images/icons/surfbay/boilers-icon.png\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_21\"\n title=\"Boiler (2 Weeks)\"\n value=\"21\">\n Boiler (2 Weeks)\n </option>\n \n <option class=\"\n imagebacked 10000 11071 \"\n data-icon=\"/images/icons/surfbay/C.png\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_13\"\n title=\"Carpets and vinyls (8 weeks)\"\n value=\"13\">\n Carpets and vinyls (8 weeks)\n </option>\n \n <option class=\"\n imagebacked 10000 11071 \"\n data-icon=\"/images/icons/surfbay/pound-icon.png\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_14\"\n title=\"Chargeable (6 weeks)\"\n value=\"14\">\n Chargeable (6 weeks)\n </option>\n \n <option class=\"\n imagebacked 10000 11071 \"\n data-icon=\"/images/icons/issuetypes/epic.png\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_38\"\n title=\"Chassis (8 Weeks)\"\n value=\"38\">\n Chassis (8 Weeks)\n </option>\n \n <option class=\"\n imagebacked 10000 11071 \"\n data-icon=\"/images/icons/surfbay/Curtain.png\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_27\"\n title=\"Curtains (8 Weeks)\"\n value=\"27\">\n Curtains (8 Weeks)\n </option>\n \n <option class=\"\n imagebacked 10000 11071 \"\n data-icon=\"/images/icons/surfbay/Food.png\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_30\"\n title=\"Dining Furniture (8 Weeks)\"\n value=\"30\">\n Dining Furniture (8 Weeks)\n </option>\n \n <option class=\"\n imagebacked 10000 11071 \"\n data-icon=\"/images/icons/issuetypes/genericissue.png\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_101\"\n title=\"Dishwasher / Washing machine \"\n value=\"101\">\n Dishwasher / Washing machine \n </option>\n \n <option class=\"\n imagebacked 10000 11071 \"\n data-icon=\"/images/icons/surfbay/High-Voltage.png\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_8\"\n title=\"Electrical Faults (2 Weeks)\"\n value=\"8\">\n Electrical Faults (2 Weeks)\n </option>\n \n <option class=\"\n imagebacked 10000 11071 11470 \"\n data-icon=\"/images/icons/surfbay/window.gif\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_4\"\n title=\"Ext Doors & Windows (4 weeks)\"\n value=\"4\">\n Ext Doors & Windows (4 weeks)\n </option>\n \n <option class=\"\n imagebacked 10000 11071 \"\n data-icon=\"/images/icons/issuetypes/delete.png\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_26\"\n title=\"Exterior Panels (8 Weeks)\"\n value=\"26\">\n Exterior Panels (8 Weeks)\n </option>\n \n <option class=\"\n imagebacked 10000 11071 \"\n data-icon=\"/images/icons/priority_Ch.gif\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_24\"\n title=\"Floor (8 Weeks)\"\n value=\"24\">\n Floor (8 Weeks)\n </option>\n \n <option class=\"\n imagebacked 10000 11071 \"\n data-icon=\"/images/icons/surfbay/flue.png\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_37\"\n title=\"Flue/Cowl (2 Weeks)\"\n value=\"37\">\n Flue/Cowl (2 Weeks)\n </option>\n \n <option class=\"\n imagebacked 10000 11071 \"\n data-icon=\"/images/icons/surfbay/Fridge.gif\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_42\"\n title=\"Fridges/Freezers (2 Weeks)\"\n value=\"42\">\n Fridges/Freezers (2 Weeks)\n </option>\n \n <option class=\"\n imagebacked 10000 11071 \"\n data-icon=\"/images/icons/issuetypes/task.png\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_100\"\n title=\"Grill\"\n value=\"100\">\n Grill\n </option>\n \n <option class=\"\n imagebacked 10000 11071 \"\n data-icon=\"/images/icons/surfbay/Rain.gif\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_25\"\n title=\"Gutters/Downpipes/Corner Cappings (8 Weeks)\"\n value=\"25\">\n Gutters/Downpipes/Corner Cappings (8 Weeks)\n </option>\n \n <option class=\"\n imagebacked 10000 11071 \"\n data-icon=\"/images/icons/surfbay/HobGas.gif\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_22\"\n title=\"Hob (2 Weeks)\"\n value=\"22\">\n Hob (2 Weeks)\n </option>\n \n <option class=\"\n imagebacked 10000 11071 \"\n data-icon=\"/images/icons/issuetypes/genericissue.png\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_44\"\n title=\"Information Only\"\n value=\"44\">\n Information Only\n </option>\n \n <option class=\"\n imagebacked 10000 11071 \"\n data-icon=\"/images/icons/surfbay/door.png\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_29\"\n title=\"Internal Doors (8 Weeks)\"\n value=\"29\">\n Internal Doors (8 Weeks)\n </option>\n \n <option class=\"\n imagebacked 10000 11071 \"\n data-icon=\"/images/icons/IS.gif\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_17\"\n title=\"Internal Issues (1 Week)\"\n value=\"17\">\n Internal Issues (1 Week)\n </option>\n \n <option class=\"\n imagebacked 10000 11071 \"\n data-icon=\"/images/icons/surfbay/cupboard.png\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_31\"\n title=\"Kitchen Cupboards (8 Weeks)\"\n value=\"31\">\n Kitchen Cupboards (8 Weeks)\n </option>\n \n <option class=\"\n imagebacked 10000 11071 \"\n data-icon=\"/images/icons/surfbay/Bulb.gif\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_9\"\n title=\"Lampshades/lights (2 weeks)\"\n value=\"9\">\n Lampshades/lights (2 weeks)\n </option>\n \n <option class=\"\n imagebacked 10000 11071 \"\n data-icon=\"/images/icons/surfbay/Key.gif\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_11\"\n title=\"Locks & Keys (4 weeks)\"\n value=\"11\">\n Locks & Keys (4 weeks)\n </option>\n \n <option class=\"\n imagebacked 10000 11071 \"\n data-icon=\"/images/icons/surfbay/Sofa.gif\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_33\"\n title=\"Lounge Furniture (8 Weeks)\"\n value=\"33\">\n Lounge Furniture (8 Weeks)\n </option>\n \n <option class=\"\n imagebacked 10000 11071 \"\n data-icon=\"/images/icons/surfbay/mattress.gif\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_12\"\n title=\"Mattress (8 Weeks)\"\n value=\"12\">\n Mattress (8 Weeks)\n </option>\n \n <option class=\"\n imagebacked 10000 11071 \"\n data-icon=\"/images/icons/surfbay/warning_16.gif\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_16\"\n title=\"Missing items (4 weeks)\"\n value=\"16\">\n Missing items (4 weeks)\n </option>\n \n <option class=\"\n imagebacked 10000 11071 \"\n data-icon=\"/images/icons/surfbay/Cooker.gif\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_5\"\n title=\"Oven (2 Weeks)\"\n value=\"5\">\n Oven (2 Weeks)\n </option>\n \n <option class=\"\n imagebacked 10000 11071 12270 \"\n data-icon=\"/images/icons/surfbay/Check.png\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_15\"\n title=\"PDI (2 weeks)\"\n value=\"15\">\n PDI (2 weeks)\n </option>\n \n <option class=\"\n imagebacked 10000 11071 \"\n data-icon=\"/images/icons/surfbay/heater.gif\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_23\"\n title=\"Panel/Plinth Heater & Fires (4 Weeks)\"\n value=\"23\">\n Panel/Plinth Heater & Fires (4 Weeks)\n </option>\n \n <option class=\"\n imagebacked 10000 11071 \"\n data-icon=\"/images/icons/surfbay/box_16.gif\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_20\"\n title=\"Parts required\"\n value=\"20\">\n Parts required\n </option>\n \n <option class=\"\n imagebacked 10000 11071 \"\n data-icon=\"/images/icons/surfbay/plumber.gif\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_45\"\n title=\"Plumbing (3 weeks) \"\n value=\"45\">\n Plumbing (3 weeks) \n </option>\n \n <option class=\"\n imagebacked 10000 11071 \"\n data-icon=\"/images/icons/surfbay/leak.gif\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_7\"\n title=\"Plumbing Leak (2 Weeks)\"\n value=\"7\">\n Plumbing Leak (2 Weeks)\n </option>\n \n <option class=\"\n imagebacked 10000 11071 \"\n data-icon=\"/images/icons/surfbay/rads.gif\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_36\"\n title=\"Radiators (4 Weeks)\"\n value=\"36\">\n Radiators (4 Weeks)\n </option>\n \n <option class=\"\n imagebacked 10000 11071 \"\n data-icon=\"/images/icons/surfbay/Roof.png\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_40\"\n title=\"Roof (8 Weeks)\"\n value=\"40\">\n Roof (8 Weeks)\n </option>\n \n <option class=\"\n imagebacked 10000 11071 \"\n data-icon=\"/images/icons/FF.gif\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_1\"\n title=\"Small Fittings (8 Weeks)\"\n value=\"1\">\n Small Fittings (8 Weeks)\n </option>\n \n <option class=\"\n imagebacked 10000 11071 \"\n data-icon=\"/images/icons/issuetypes/genericissue.png\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_39\"\n title=\"Structure (8 Weeks)\"\n value=\"39\">\n Structure (8 Weeks)\n </option>\n \n <option class=\"\n imagebacked 10000 11071 \"\n data-icon=\"/images/icons/surfbay/Tap.png\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_35\"\n title=\"Taps (4 Weeks)\"\n value=\"35\">\n Taps (4 Weeks)\n </option>\n \n <option class=\"\n imagebacked 10000 11071 \"\n data-icon=\"/images/icons/surfbay/toilet.gif\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_41\"\n title=\"Toilet/Shower (8 Weeks)\"\n value=\"41\">\n Toilet/Shower (8 Weeks)\n </option>\n \n <option class=\"\n imagebacked 10000 11071 \"\n data-icon=\"/images/icons/issuetypes/genericissue.png\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_43\"\n title=\"Upholstery (8 weeks)\"\n value=\"43\">\n Upholstery (8 weeks)\n </option>\n \n <option class=\"\n imagebacked 10000 11071 \"\n data-icon=\"/images/icons/ST.gif\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_6\"\n title=\"Wallboards/Ceiling Boards (8 Weeks)\"\n value=\"6\">\n Wallboards/Ceiling Boards (8 Weeks)\n </option>\n \n <option class=\"\n imagebacked 10000 11071 \"\n data-icon=\"/images/icons/Worktop.gif\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_32\"\n title=\"Worktops (8 Weeks)\"\n value=\"32\">\n Worktops (8 Weeks)\n </option>\n </optgroup>\n\n <optgroup label=\"Sub-Task Issue Types\">\n \n <option class=\"\n imagebacked 10000 11071 \"\n data-icon=\"/images/icons/issuetypes/subtask_alternate.png\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_10300\"\n title=\"Check Parts Correct\"\n value=\"10300\">\n Check Parts Correct\n </option>\n \n <option class=\"\n imagebacked 10000 11071 \"\n data-icon=\"/images/icons/issuetypes/subtask_alternate.png\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_10500\"\n title=\"Customer Satisfied?\"\n value=\"10500\">\n Customer Satisfied?\n </option>\n \n <option class=\"\n imagebacked 10000 11071 \"\n data-icon=\"/images/icons/issuetypes/subtask_alternate.png\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_10301\"\n title=\"Update Customer (2 days)\"\n value=\"10301\">\n Update Customer (2 days)\n </option>\n \n <option class=\"\n imagebacked 10000 11071 \"\n data-icon=\"/images/icons/issuetypes/subtask_alternate.png\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_10302\"\n title=\"Update Customer (today)\"\n value=\"10302\">\n Update Customer (today)\n </option>\n </optgroup>\n </select>\n </div>\n ","validSearcher":true,"isShown":true},"status":{"name":"Status","editHtml":"\n <div class=\"field-group aui-field-constants\" >\n <label for=\"searcher-status\">Status</label>\n \n <select class=\"select js-default-checkboxmultiselectstatuslozenge\" data-placeholder-text=\"Find Statuses...\" id=\"searcher-status\" multiple=\"multiple\" name=\"status\" size=\"4\" data-status-lozenge=\"true\">\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/open.png\" value=\"1\" title=\"Open\" data-simple-status=\"{"id":"1","name":"Open","description":"The issue is open and ready for the assignee to start work on it.","iconUrl":"/images/icons/statuses/open.png","statusCategory":{"id":2,"key":"new","colorName":"blue-gray"}}\">Open</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/inprogress.png\" value=\"10012\" title=\"Awaiting Customer Info\" data-simple-status=\"{"id":"10012","name":"Awaiting Customer Info","description":"Awaiting further Customer Info","iconUrl":"/images/icons/statuses/inprogress.png","statusCategory":{"id":4,"key":"indeterminate","colorName":"yellow"}}\">Awaiting Customer Info</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/needinfo.png\" value=\"10001\" title=\"Submitted\" data-simple-status=\"{"id":"10001","name":"Submitted","description":"Submitted to Manufacturer","iconUrl":"/images/icons/statuses/needinfo.png","statusCategory":{"id":4,"key":"indeterminate","colorName":"yellow"}}\">Submitted</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/generic.png\" value=\"10005\" title=\"Acknowledged\" data-simple-status=\"{"id":"10005","name":"Acknowledged","description":"Acknowledged by Manufacturer","iconUrl":"/images/icons/statuses/generic.png","statusCategory":{"id":4,"key":"indeterminate","colorName":"yellow"}}\">Acknowledged</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/trash.png\" value=\"10002\" title=\"Rejected\" data-simple-status=\"{"id":"10002","name":"Rejected","description":"Issue rejected by Manufacturer","iconUrl":"/images/icons/statuses/trash.png","statusCategory":{"id":4,"key":"indeterminate","colorName":"yellow"}}\">Rejected</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/reopened.png\" value=\"4\" title=\"Reopened\" data-simple-status=\"{"id":"4","name":"Reopened","description":"This issue was once resolved, but the resolution was deemed incorrect. From here issues are either marked assigned or resolved.","iconUrl":"/images/icons/statuses/reopened.png","statusCategory":{"id":2,"key":"new","colorName":"blue-gray"}}\">Reopened</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/document.png\" value=\"3\" title=\"Parts ordered\" data-simple-status=\"{"id":"3","name":"Parts ordered","description":"Required parts have been ordered","iconUrl":"/images/icons/statuses/document.png","statusCategory":{"id":4,"key":"indeterminate","colorName":"yellow"}}\">Parts ordered</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/generic.png\" value=\"10009\" title=\"Parts on reorder\" data-simple-status=\"{"id":"10009","name":"Parts on reorder","description":"Problem with Parts - Had to be reordered","iconUrl":"/images/icons/statuses/generic.png","statusCategory":{"id":4,"key":"indeterminate","colorName":"yellow"}}\">Parts on reorder</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/generic.png\" value=\"10003\" title=\"Parts Recieved\" data-simple-status=\"{"id":"10003","name":"Parts Recieved","description":"Parts have been recieved","iconUrl":"/images/icons/statuses/generic.png","statusCategory":{"id":4,"key":"indeterminate","colorName":"yellow"}}\">Parts Recieved</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/generic.png\" value=\"10004\" title=\"Worksheet Issued\" data-simple-status=\"{"id":"10004","name":"Worksheet Issued","description":"Engineer's Worksheet issued","iconUrl":"/images/icons/statuses/generic.png","statusCategory":{"id":4,"key":"indeterminate","colorName":"yellow"}}\">Worksheet Issued</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/wrench-icon.png\" value=\"10000\" title=\"Engineer Scheduled\" data-simple-status=\"{"id":"10000","name":"Engineer Scheduled","description":"Engineer has been Scheduled","iconUrl":"/images/icons/wrench-icon.png","statusCategory":{"id":4,"key":"indeterminate","colorName":"yellow"}}\">Engineer Scheduled</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/wrench-icon.png\" value=\"10010\" title=\"Engineer Visit Rescheduled \" data-simple-status=\"{"id":"10010","name":"Engineer Visit Rescheduled ","description":"Engineer Visit had to be Rescheduled","iconUrl":"/images/icons/wrench-icon.png","statusCategory":{"id":4,"key":"indeterminate","colorName":"yellow"}}\">Engineer Visit Rescheduled </option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/resolved.png\" value=\"5\" title=\"Resolved\" data-simple-status=\"{"id":"5","name":"Resolved","description":"A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.","iconUrl":"/images/icons/statuses/resolved.png","statusCategory":{"id":3,"key":"done","colorName":"green"}}\">Resolved</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/closed.png\" value=\"6\" title=\"Complete\" data-simple-status=\"{"id":"6","name":"Complete","description":"The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.","iconUrl":"/images/icons/statuses/closed.png","statusCategory":{"id":3,"key":"done","colorName":"green"}}\">Complete</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/generic.png\" value=\"10151\" title=\"Awaiting Payment\" data-simple-status=\"{"id":"10151","name":"Awaiting Payment","description":"Awaiting payment from Insurance Company","iconUrl":"/images/icons/statuses/generic.png","statusCategory":{"id":3,"key":"done","colorName":"green"}}\">Awaiting Payment</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/generic.png\" value=\"10449\" title=\"Reorder Parts\" data-simple-status=\"{"id":"10449","name":"Reorder Parts","description":"Parts are incorrect","iconUrl":"/images/icons/statuses/generic.png","statusCategory":{"id":4,"key":"indeterminate","colorName":"yellow"}}\">Reorder Parts</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/generic.png\" value=\"10451\" title=\"Issue Invoice\" data-simple-status=\"{"id":"10451","name":"Issue Invoice","description":"Issue Invoice for Work done","iconUrl":"/images/icons/statuses/generic.png","statusCategory":{"id":4,"key":"indeterminate","colorName":"yellow"}}\">Issue Invoice</option>\n </select>\n </div>\n \n","validSearcher":true,"isShown":true},"assignee":{"name":"Assignee","editHtml":"\n \n <div class=\"field-group aui-field-userlist\" >\n <label for=\"searcher-assigneeSelect\">Assignee</label>\n <fieldset rel=\"assignee\" class=\"hidden user-group-searcher-params\">\n </fieldset>\n <select class=\"js-usergroup-checkboxmultiselect\" multiple=\"multiple\" id=\"assignee\" name=\"assignee\" data-placeholder-text=\"Enter username or group\">\n <optgroup>\n <option class=\"headerOption\" data-icon=\"/secure/useravatar?size=xsmall&avatarId=10083\" value=\"empty\" title=\"Unassigned\">Unassigned</option>\n </optgroup>\n <optgroup>\n </optgroup>\n </select>\n <input type=\"hidden\" name=\"check_prev_assignee\" value=\"true\">\n </div>\n \n","validSearcher":true,"isShown":true},"resolution":{"name":"Resolution","viewHtml":" <div class=\"searcherValue\">\n \n <label class=\"fieldLabel\" for=\"fieldresolution\">Resolution:</label><span id=\"fieldresolution\" class=\"fieldValue\">\n \n Unresolved </span></div>\n","editHtml":"\n <div class=\"field-group aui-field-constants\" >\n <label for=\"searcher-resolution\">Resolution</label>\n \n <select class=\"select js-default-checkboxmultiselect\" data-placeholder-text=\"Find Resolutions...\" id=\"searcher-resolution\" multiple=\"multiple\" name=\"resolution\" size=\"4\" >\n <option class=\"headerOption\" selected=\"selected\" value=\"-1\" title=\"Unresolved\">Unresolved</option>\n <option value=\"1\" title=\"Completed\" >Completed</option>\n <option value=\"2\" title=\"Rejected\" >Rejected</option>\n <option value=\"3\" title=\"Duplicate\" >Duplicate</option>\n <option value=\"10000\" title=\"Done\" >Done</option>\n </select>\n </div>\n \n","jql":"resolution = Unresolved","validSearcher":true,"isShown":true}}}
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