ABI
  1. ABI
  2. ABI-11332

Park reports - Boiler Fault

        Details

        • Type: Boiler (2 Weeks) Boiler (2 Weeks)
        • Status: Complete
        • Priority: Critical Critical
        • Resolution: Completed
        • Labels:
          None
        • Responsibility:
          Undecided
        • Serial:
          AT013816/08
        • Manufacturer:
          Atlas
        • Model:
          Status
        • Year:
          2017
        • Size:
          38 X 12
        • Status Colour:
          Complete Complete
        • Stock_Number:
          32831
        • Times Scheduled:
          1
        • Park_Company:
           Holiday Resort Unity
        • Park_Postcode:
          TA8 2RB
        • Park_Contact:
          Elly Peters
        • Park_Phone:
          01278 751602
        • Park_Email:
        • Park_Code:
          UNIT01
        • Park_Key_Account:
          Yes
        • SLA Status:

          Activity

          Descending order - Click to sort in ascending order
          Transition Time In Source Status Execution Times Last Executer Last Execution Date
          Open Open Submitted Submitted
          		1m 55s 1 monica 07/Nov/16 2:21 PM
          Submitted Submitted Acknowledged Acknowledged
          		1d 21h 57m 1 monica 09/Nov/16 12:18 PM
          Acknowledged Acknowledged Worksheet Issued Worksheet Issued
          		2s 1 monica 09/Nov/16 12:18 PM
          Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
          		3s 1 monica 09/Nov/16 12:18 PM
          Engineer Scheduled Engineer Scheduled Resolved Resolved
          		2d 1h 53m 1 monica 11/Nov/16 2:12 PM
          Resolved Resolved Complete Complete
          		3s 1 monica 11/Nov/16 2:12 PM
          Isabel Smith (Inactive) made changes -
          Status Resolved [ 5 ] Complete [ 6 ]
          Isabel Smith (Inactive) made changes -
          Status Engineer Scheduled [ 10000 ] Resolved [ 5 ]
          Resolution Completed [ 1 ]
          Hide
          Permalink
          Isabel Smith (Inactive) added a comment -
          Morco phoned and they were able to completed the issue. Will close this.
          Show
          Isabel Smith (Inactive) added a comment - Morco phoned and they were able to completed the issue. Will close this.
          Isabel Smith (Inactive) made changes -
          Times Scheduled 0 1
          Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
          Plot
          Isabel Smith (Inactive) made changes -
          Status Acknowledged [ 10005 ] Worksheet Issued [ 10004 ]
          Isabel Smith (Inactive) made changes -
          Status Submitted [ 10001 ] Acknowledged [ 10005 ]
          Hide
          Permalink
          Isabel Smith (Inactive) added a comment -
          Morco have sent out the engineer he is attending this afternoon.
          Show
          Isabel Smith (Inactive) added a comment - Morco have sent out the engineer he is attending this afternoon.
          Hide
          Permalink
          Isabel Smith (Inactive) added a comment -
          Claim has been referred to manufacturer. I have spoken to David at Morco who is going to speak to Courtney and ask him if they have the part to fix it also if he can attend tomorrow. Will ring back by 3pm today!
          Show
          Isabel Smith (Inactive) added a comment - Claim has been referred to manufacturer. I have spoken to David at Morco who is going to speak to Courtney and ask him if they have the part to fix it also if he can attend tomorrow. Will ring back by 3pm today!
          Isabel Smith (Inactive) made changes -
          Priority Normal [ 21 ] Critical [ 24 ]
          Claire Folland made changes -
          Attachment screenshot-2.png [ 132855 ]
          Hide
          Permalink
          Isabel Smith (Inactive) added a comment -
          I have submitted this claim to Atlas
          Show
          Isabel Smith (Inactive) added a comment - I have submitted this claim to Atlas
          Isabel Smith (Inactive) made changes -
          Status Open [ 1 ] Submitted [ 10001 ]
          Isabel Smith (Inactive) made changes -
          Attachment screenshot-1.png [ 132854 ]
          Isabel Smith (Inactive) made changes -
          Field Original Value New Value
          Park_Contact Stacey
          Park_Postcode TA8 2RB
          Park_Email aftersales@hru.co.uk
          Park_Phone 01278 751602
          Park_Code UNIT01
          Park_Key_Account Yes
          Park_Address2 Brean
          Park_City Burnham on Sea
          Park_Address Unity Farm, Coast Road
          Isabel Smith (Inactive) created issue -

            People

            • Assignee:
              Isabel Smith (Inactive)
              Reporter:
              Isabel Smith (Inactive)
              Participants:
            • Watchers:
              0 Start watching this issue

              Dates

              • Due:
                Created:
                Updated:
                Resolved: