ABI
  1. ABI
  2. ABI-1139

Oven door leaves a small gap at the top when closed allowing the heat out.

    Details

    • Type: Oven (2 Weeks) Oven (2 Weeks)
    • Status: Complete
    • Priority: Critical Critical
    • Resolution: Completed
    • Labels:
      None
    • Customer Code:
      BEER01
    • Park:
      Beer Head
    • Postcode:
      EX12 3AH
    • Responsibility:
      Manufacturer Attending
    • Plot:
      D74
    • Serial:
      1460232
    • Model:
      Connoisseur
    • Size:
      38x12
    • ID Number:
      ARF9075
    • Status Colour:
      Complete Complete
    • Park_Company:
       Not defined
    1. CCF06072011_00000.pdf
      898 kB
      Claire Folland
    1. screenshot-1.jpg
      208 kB
    2. screenshot-2.jpg
      115 kB
    3. screenshot-3.jpg
      213 kB

      Activity

      Claire Folland created issue -
      Claire Folland made changes -
      Field Original Value New Value
      Attachment CCF06072011_00000.pdf [ 17255 ]
      Claire Folland made changes -
      Summary Oven door leaves a small gap at the top when closed Oven door leaves a small gap at the top when closed allowing the heat out.
      Claire Folland made changes -
      Attachment screenshot-1.jpg [ 17256 ]
      Hide
      Claire Folland added a comment -
      submitted into ABI
      Show
      Claire Folland added a comment - submitted into ABI
      Claire Folland made changes -
      Status Open [ 1 ] Submitted [ 10001 ]
      Claire Folland made changes -
      Attachment screenshot-2.jpg [ 17289 ]
      Claire Folland made changes -
      Status Submitted [ 10001 ] Acknowledged [ 10005 ]
      Claire Folland made changes -
      ID Number ARF9075
      Hide
      Adrienne Barwell (Inactive) added a comment -
      Rang David to find out if anyone has contacted him regarding the oven - awaiting his response
      Show
      Adrienne Barwell (Inactive) added a comment - Rang David to find out if anyone has contacted him regarding the oven - awaiting his response
      Hide
      Adrienne Barwell (Inactive) added a comment -
      David advised that no one had contacted him yet
      Show
      Adrienne Barwell (Inactive) added a comment - David advised that no one had contacted him yet
      Hide
      Adrienne Barwell (Inactive) added a comment -
      Rea advised that this has been refered to Spinflo and and has been completed on the ABI system, we should now chase Spinflo for an update
      Show
      Adrienne Barwell (Inactive) added a comment - Rea advised that this has been refered to Spinflo and and has been completed on the ABI system, we should now chase Spinflo for an update
      Hide
      Claire Folland added a comment -
      Spoke to robert on park, he is not sure if this is complete, will speak to david and will call me back
      Show
      Claire Folland added a comment - Spoke to robert on park, he is not sure if this is complete, will speak to david and will call me back
      Adrienne Barwell (Inactive) made changes -
      Priority High [ 23 ] Critical [ 24 ]
      Hide
      Adrienne Barwell (Inactive) added a comment - - edited
      David advised Claire no one has contacted them about this issue - Claire to ring Stoves
      Show
      Adrienne Barwell (Inactive) added a comment - - edited David advised Claire no one has contacted them about this issue - Claire to ring Stoves
      Hide
      Claire Folland added a comment -
      chased eddie at stoves for a schedule date
      Show
      Claire Folland added a comment - chased eddie at stoves for a schedule date
      Hide
      Claire Folland added a comment -
      Rea from ABI has advised this was completed on the 8-7-11, spoke to david at the park, he was not on park that day, will go down to the van and have a look and will call me back
      Show
      Claire Folland added a comment - Rea from ABI has advised this was completed on the 8-7-11, spoke to david at the park, he was not on park that day, will go down to the van and have a look and will call me back
      Claire Folland made changes -
      Attachment screenshot-3.jpg [ 17502 ]
      Hide
      Claire Folland added a comment -
      david has been down to the van and can see it has been improved, he is not sure if the customer will accept the repair, when the customer returns if they are not happy he will let me know
      Show
      Claire Folland added a comment - david has been down to the van and can see it has been improved, he is not sure if the customer will accept the repair, when the customer returns if they are not happy he will let me know
      Claire Folland made changes -
      Resolution Completed [ 1 ]
      Status Acknowledged [ 10005 ] Resolved [ 5 ]
      Claire Folland made changes -
      Status Resolved [ 5 ] Complete [ 6 ]
      Mark Lock (Inactive) made changes -
      Workflow Surfbay [ 48448 ] Copy of Surfbay [ 50973 ]
      Mark Lock (Inactive) made changes -
      Workflow Copy of Surfbay [ 50973 ] Surfbay [ 58247 ]
      Mark Lock (Inactive) made changes -
      Workflow Surfbay [ 58247 ] Manufacturers ver 2.0 [ 93121 ]
      Adrienne Barwell (Inactive) made changes -
      Workflow Manufacturers ver 2.0 [ 93121 ] Manufacturers ver 2.1 [ 119611 ]
      Adrienne Barwell (Inactive) made changes -
      Workflow Manufacturers ver 2.1 [ 119611 ] Manufacturers ver 2.2 [ 136638 ]
      Transition Time In Source Status Execution Times Last Executer Last Execution Date
      Open Open Submitted Submitted
      1h 14m 1 Claire Folland 06/Jul/11 1:16 PM
      Submitted Submitted Acknowledged Acknowledged
      4d 20h 11m 1 Claire Folland 11/Jul/11 9:28 AM
      Acknowledged Acknowledged Resolved Resolved
      8d 1h 55m 1 Claire Folland 19/Jul/11 11:23 AM
      Resolved Resolved Complete Complete
      58d 21h 57m 1 Claire Folland 16/Sep/11 9:21 AM

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          Dates

          • Due:
            Created:
            Updated:
            Resolved: