ABI
  1. ABI
  2. ABI-12524

Microwave oven is not working, Focalpoint VT-25UG16-1

        Details

        • Type: Boiler (2 Weeks) Boiler (2 Weeks)
        • Status: Complete
        • Priority: Critical Critical
        • Resolution: Completed
        • Labels:
          None
        • Responsibility:
          RTM
        • Plot:
          Golden Sands 12
        • Hire_or_Retail:
          Retail
        • Serial:
          1732103
        • Manufacturer:
          ABI
        • Model:
          Oakley
        • Year:
          2017
        • Status Colour:
          Complete Complete
        • Stock_Number:
          32766
        • Times Scheduled:
          2
        • Park_Company:
           Holiday Resort Unity
        • Park_Postcode:
          TA8 2RB
        • Park_Contact:
          Elly Peters
        • Park_Phone:
          01278 751602
        • Park_Email:
        • Park_Code:
          UNIT01
        • Additional Contact Details:
          Stacey
        • Park_Key_Account:
          Yes
        • SLA Status:
        1. update to Stacey.png
          87 kB
        2. updated Stacey and Alan.png
          76 kB
        3. updated Stacey.png
          93 kB
        4. reported to ABI.png
          95 kB
        5. initial report.png
          287 kB

          Activity

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          Adrienne Barwell (Inactive) added a comment -
          Alan House has confirmed that the Microwave has arrived and their guys should be able to fit this.
          (I have spoken to Amanda and Baris is available if required)
          Show
          Adrienne Barwell (Inactive) added a comment - Alan House has confirmed that the Microwave has arrived and their guys should be able to fit this. (I have spoken to Amanda and Baris is available if required)
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          Adrienne Barwell (Inactive) added a comment -
          I have updated Stacey and Alan about the Microwave
          Show
          Adrienne Barwell (Inactive) added a comment - I have updated Stacey and Alan about the Microwave
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          Adrienne Barwell (Inactive) added a comment -
          I have phoned ABI to find out whether this will be sent in time. ABI have confirmed that a replacement will be delivered to the site today
          Show
          Adrienne Barwell (Inactive) added a comment - I have phoned ABI to find out whether this will be sent in time. ABI have confirmed that a replacement will be delivered to the site today
          Hide
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          Adrienne Barwell (Inactive) added a comment -
          Phoned ABI for an update, they have advised that they have processed the claim but have not yet referred this to the supplier. I have asked that they stress that the site need this microwave before Friday. Kristie has advised that she will make sure the warranty team are aware that the site cannot let this unit with out the microwave working.
          Show
          Adrienne Barwell (Inactive) added a comment - Phoned ABI for an update, they have advised that they have processed the claim but have not yet referred this to the supplier. I have asked that they stress that the site need this microwave before Friday. Kristie has advised that she will make sure the warranty team are aware that the site cannot let this unit with out the microwave working.
          Hide
          Permalink
          Adrienne Barwell (Inactive) added a comment -
          Stacey has advised that she has had to take this off hire until a new microwave has been sent, the original is blowing the electrics
          Show
          Adrienne Barwell (Inactive) added a comment - Stacey has advised that she has had to take this off hire until a new microwave has been sent, the original is blowing the electrics

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              Dates

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