Details
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Type:
Fridges/Freezers (2 Weeks)
-
Status: Complete
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Priority:
High
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Resolution: Completed
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Labels:None
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Responsibility:RTM
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Plot:120
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Hire_or_Retail:Retail
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Serial:1670558
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Manufacturer:ABI
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Model:Sunningdale Premier
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Year:2015
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Size:36 X 12
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ID Number:R0021657// ARF20835//R0023578// ARF21308
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Status Colour:
Complete
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Stock_Number:31402
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Times Scheduled:3
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Park_Company:Sandy Glade Caravan Park - DO NOT SEND PARTS DIRECT TO SITE
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Park_Postcode:TA8 2QX
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Park_Contact:Russell Midgley
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Park_Phone:01278 751271 / Michael Taylor: 07856 903832
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Park_Email:sandyglade-rec@jfhols.co.uk
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Park_Code:SAND03
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Additional Contact Details:
-
Park_Key_Account:Yes
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SLA Status:
-
SLA: Open Jobs Overdue Status:
Activity
| Field | Original Value | New Value |
|---|---|---|
| Issue Type | Taps (4 Weeks) [ 35 ] | Fridges/Freezers (2 Weeks) [ 42 ] |
| Due Date | 23/Jun/17 | 14/Jul/17 |
| Attachment | ABI Warranty Claim.png [ 170380 ] |
| Attachment | Email from Amanda.png [ 170381 ] |
| Attachment | Email to Warren.png [ 170386 ] |
| Status | Open [ 1 ] | Submitted [ 10001 ] |
| Attachment | ABI Refferal.png [ 170893 ] |
| ID Number | R0021657 |
| Attachment | Email to Warren.png [ 170895 ] |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Status | Acknowledged [ 10005 ] | Worksheet Issued [ 10004 ] |
| Assignee | Isabel Smith [ monica ] | Rose Crisp [ rose ] |
| ID Number | R0021657 | R0021657// ARF20835 |
| Priority | Normal [ 21 ] | High [ 23 ] |
| Additional Contact Details |
Owner: Mr Joseph Davis.
DOS: 14/05/17. |
Owner: Mr Joseph Davis.
DOS: 14/05/17. 07713 87115 |
| Attachment | Email to Supplier.png [ 174168 ] |
| Plot | 120 |
| Attachment | Email to Supplier.png [ 174739 ] |
| Attachment | email from ABI.png [ 174771 ] |
| Attachment | email to ABI.png [ 174777 ] |
| Attachment | email to ABI.png [ 174787 ] |
| Attachment | Email from Supplier.png [ 175097 ] |
| Attachment | Email from Supplier.png [ 176832 ] |
| Assignee | Rose Crisp [ rose ] | Isabel Smith [ monica ] |
| Times Scheduled | 0 | 1 |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Plot |
| Status | Engineer Scheduled [ 10000 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Resolution | Completed [ 1 ] | |
| Status | Complete [ 6 ] | Reopened [ 4 ] |
| Summary | Kitchen - Fridge is causing a lot of noise and is very loud | REOPEN 8/8/17 -Kitchen - Fridge is causing a lot of noise and is very loud |
| Attachment | re-submitted claim to abi.png [ 178379 ] |
| Status | Reopened [ 4 ] | Submitted [ 10001 ] |
| Attachment | email to ABI.png [ 178396 ] |
| Attachment | ABI Acknowledgemnet.png [ 179634 ] |
| ID Number | R0021657// ARF20835 | R0021657// ARF20835//R0023578 |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Status | Acknowledged [ 10005 ] | Parts ordered [ 3 ] |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Plot |
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
| Assignee | Isabel Smith [ monica ] | Charleen Sibley [ charleen sibley ] |
| Attachment | Email to Park.png [ 180047 ] |
| ID Number | R0021657// ARF20835//R0023578 | R0021657// ARF20835//R0023578// ARF21308 |
| Assignee | Charleen Sibley [ charleen sibley ] | Rose Crisp [ rose ] |
| Attachment | Email from ABI.png [ 183317 ] |
| Attachment | Email to ABI.png [ 183318 ] |
| Responsibility | Manufacturer Attending [ 10045 ] | RTM [ 10043 ] |
| Assignee | Rose Crisp [ rose ] | Claire Folland [ claire ] |
| Times Scheduled | 1 | 2 |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Work Scheduled | 09/Oct/17 | |
| Assignee | Claire Folland [ claire ] | Isabel Smith [ monica ] |
| Plot |
| Attachment | screenshot-1.png [ 190380 ] |
| Attachment | screenshot-2.png [ 190637 ] |
| Status | Engineer Scheduled [ 10000 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Resolution | Completed [ 1 ] | |
| Status | Resolved [ 5 ] | Reopened [ 4 ] |
| Status | Reopened [ 4 ] | Submitted [ 10001 ] |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Attachment | Email from Supplier.png [ 192459 ] |
| Attachment | Email to Lucie.png [ 192460 ] |
| Status | Acknowledged [ 10005 ] | Worksheet Issued [ 10004 ] |
| Attachment | Email to and from Janet.png [ 195545 ] |
| Times Scheduled | 2 | 3 |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Work Scheduled | 09/Oct/17 | 08/Nov/17 |
| Plot |
| Attachment | Completed claim.png [ 195587 ] |
| Status | Engineer Scheduled [ 10000 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |