ABI
  1. ABI
  2. ABI-26057

the bracket( 2nd to last photo) that holds the shower screen to the back wall fell, hitting him on the shoulder, then falling into the bath and on the way has taken a deep chip out of the back wall (tiles)!!!!

    Details

    • Type: Toilet/Shower (8 Weeks) Toilet/Shower (8 Weeks)
    • Status: Complete
    • Priority: Normal Normal
    • Resolution: Completed
    • Labels:
      None
    • Responsibility:
      Manufacturer Attending
    • Plot:
      6
    • Hire_or_Retail:
      Retail
    • Serial:
      1971053
    • Manufacturer:
      ABI
    • Model:
      BEVERLEY
    • Year:
      2023
    • Size:
      39 x 12
    • ID Number:
      WO180260
    • Status Colour:
      Complete Complete
    • Stock_Number:
      39206
    • Times Scheduled:
      2
    • Park_Company:
       Lanyon Holiday Park
    • Park_Postcode:
      TR16 6LP
    • Park_Contact:
      Jamie & Jane Riley
    • Park_Phone:
      01209 313474
    • Park_Email:
      jamierielly@btconnect.com
    • Park_Code:
      LANY01
    • Park_Key_Account:
      No
    • SLA Status:
    1. shower.jpg
      90 kB
    2. screenshot-3.png
      129 kB
    3. screenshot-2.png
      250 kB
    4. screenshot-1.png
      179 kB
    5. 1.jpg
      45 kB

      Activity

      Hide
      Heather Barbieri (Inactive) added a comment -
      ABI engineer attended and resolved this claim
      Show
      Heather Barbieri (Inactive) added a comment - ABI engineer attended and resolved this claim
      Hide
      Heather Barbieri (Inactive) added a comment -
      ABi to attend next week week commencing 06/03/2023 I have let the park know
      Show
      Heather Barbieri (Inactive) added a comment - ABi to attend next week week commencing 06/03/2023 I have let the park know
      Hide
      Heather Barbieri (Inactive) added a comment -
      Good Morning,
       
      Claim Number: W0180260
      An ABI engineer has attended your van Serial Number: 1971053 relating to your claim and has advised that a further part has now been ordered for one of the issues, this claim is not yet complete. The part will be ordered on the same claim number and will be kept open until the job has been completed. If you have any queries please contact the ABI Warranty Team.
      We have now ordered the below parts to address the issues you have raised on the warranty claim.
       
      1. Item Code: REPAIR TOLEDO x 1 Part: SHOWER TILES
      2. Item Code: 20PLA0001.2400 x 2 Part: END CAP: 8MM X 2400MM WHITE
       
      If you have any further queries, Please contact us and advise of the serial number or claim number included in this email.
       
      Kind Regards,
      ABI Warranty Team
      Show
      Heather Barbieri (Inactive) added a comment - Good Morning,   Claim Number: W0180260 An ABI engineer has attended your van Serial Number: 1971053 relating to your claim and has advised that a further part has now been ordered for one of the issues, this claim is not yet complete. The part will be ordered on the same claim number and will be kept open until the job has been completed. If you have any queries please contact the ABI Warranty Team. We have now ordered the below parts to address the issues you have raised on the warranty claim.   1. Item Code: REPAIR TOLEDO x 1 Part: SHOWER TILES 2. Item Code: 20PLA0001.2400 x 2 Part: END CAP: 8MM X 2400MM WHITE   If you have any further queries, Please contact us and advise of the serial number or claim number included in this email.   Kind Regards, ABI Warranty Team
      Hide
      Heather Barbieri (Inactive) added a comment -
      ABI engineer attended and has ordered new parts 18/01/2023
      Show
      Heather Barbieri (Inactive) added a comment - ABI engineer attended and has ordered new parts 18/01/2023
      Hide
      Lisa Taylor (Inactive) added a comment -
      ABI have acknowledged this claim and linked to previous claim
      Show
      Lisa Taylor (Inactive) added a comment - ABI have acknowledged this claim and linked to previous claim
      Hide
      Heather Barbieri (Inactive) added a comment -
      I have submitted this claim to ABI advised via the park
      Show
      Heather Barbieri (Inactive) added a comment - I have submitted this claim to ABI advised via the park

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          Dates

          • Created:
            Updated:
            Resolved:
            Work Scheduled: