Details
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Type:
Toilet/Shower (8 Weeks)
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Status: Complete
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Priority:
Normal
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Resolution: Completed
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Labels:None
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Responsibility:Manufacturer Attending
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Plot:6
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Hire_or_Retail:Retail
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Serial:1971053
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Manufacturer:ABI
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Model:BEVERLEY
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Year:2023
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Size:39 x 12
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ID Number:WO180260
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Status Colour:
Complete
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Stock_Number:39206
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Times Scheduled:2
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Park_Company:Lanyon Holiday Park
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Park_Postcode:TR16 6LP
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Park_Contact:Jamie & Jane Riley
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Park_Phone:01209 313474
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Park_Email:jamierielly@btconnect.com
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Park_Code:LANY01
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Park_Key_Account:No
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SLA Status:
Activity
| Field | Original Value | New Value |
|---|---|---|
| Park_Contact | Jamie & Jane Riley | |
| Park_Postcode | TR16 6LP | |
| Park_Email | jamierielly@btconnect.com | |
| Park_Phone | 01209 313474 | |
| Park_Code | LANY01 | |
| Park_Key_Account | No | |
| Park_Address2 | Loscombe Lane, Four Lanes | |
| Park_City | Redruth | |
| Park_Address | Lanyon Holiday Park |
| Attachment | 1.jpg [ 345043 ] | |
| Attachment | shower.jpg [ 345044 ] |
| Attachment | screenshot-1.png [ 345045 ] |
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Heather Barbieri (Inactive)
added a comment -
Permalink
I have submitted this claim to ABI advised via the park
Show
Heather Barbieri (Inactive)
added a comment - I have submitted this claim to ABI advised via the park
| Status | Open [ 1 ] | Submitted [ 10001 ] |
ABI have acknowledged this claim and linked to previous claim
Show
Lisa Taylor (Inactive)
added a comment - ABI have acknowledged this claim and linked to previous claim
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| ID Number | WO180260 |
| Attachment | screenshot-2.png [ 345182 ] |
| Status | Acknowledged [ 10005 ] | Worksheet Issued [ 10004 ] |
ABI engineer attended and has ordered new parts 18/01/2023
Show
Heather Barbieri (Inactive)
added a comment - ABI engineer attended and has ordered new parts 18/01/2023
| Times Scheduled | 0 | 1 |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Work Scheduled | 18/Jan/23 | |
| Plot |
| Status | Engineer Scheduled [ 10000 ] | Parts on reorder [ 10009 ] |
Good Morning,
Claim Number: W0180260
An ABI engineer has attended your van Serial Number: 1971053 relating to your claim and has advised that a further part has now been ordered for one of the issues, this claim is not yet complete. The part will be ordered on the same claim number and will be kept open until the job has been completed. If you have any queries please contact the ABI Warranty Team.
We have now ordered the below parts to address the issues you have raised on the warranty claim.
1. Item Code: REPAIR TOLEDO x 1 Part: SHOWER TILES
2. Item Code: 20PLA0001.2400 x 2 Part: END CAP: 8MM X 2400MM WHITE
If you have any further queries, Please contact us and advise of the serial number or claim number included in this email.
Kind Regards,
ABI Warranty Team
Claim Number: W0180260
An ABI engineer has attended your van Serial Number: 1971053 relating to your claim and has advised that a further part has now been ordered for one of the issues, this claim is not yet complete. The part will be ordered on the same claim number and will be kept open until the job has been completed. If you have any queries please contact the ABI Warranty Team.
We have now ordered the below parts to address the issues you have raised on the warranty claim.
1. Item Code: REPAIR TOLEDO x 1 Part: SHOWER TILES
2. Item Code: 20PLA0001.2400 x 2 Part: END CAP: 8MM X 2400MM WHITE
If you have any further queries, Please contact us and advise of the serial number or claim number included in this email.
Kind Regards,
ABI Warranty Team
Show
Heather Barbieri (Inactive)
added a comment - Good Morning,
Claim Number: W0180260
An ABI engineer has attended your van Serial Number: 1971053 relating to your claim and has advised that a further part has now been ordered for one of the issues, this claim is not yet complete. The part will be ordered on the same claim number and will be kept open until the job has been completed. If you have any queries please contact the ABI Warranty Team.
We have now ordered the below parts to address the issues you have raised on the warranty claim.
1. Item Code: REPAIR TOLEDO x 1 Part: SHOWER TILES
2. Item Code: 20PLA0001.2400 x 2 Part: END CAP: 8MM X 2400MM WHITE
If you have any further queries, Please contact us and advise of the serial number or claim number included in this email.
Kind Regards,
ABI Warranty Team
ABi to attend next week week commencing 06/03/2023 I have let the park know
Show
Heather Barbieri (Inactive)
added a comment - ABi to attend next week week commencing 06/03/2023 I have let the park know
| Attachment | screenshot-3.png [ 350183 ] |
ABI engineer attended and resolved this claim
Show
Heather Barbieri (Inactive)
added a comment - ABI engineer attended and resolved this claim
| Status | Parts on reorder [ 10009 ] | Parts Recieved [ 10003 ] |
| Plot | ||
| Parts in | 07/Mar/23 12:14 PM |
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
| Times Scheduled | 1 | 2 |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Plot |
| Status | Engineer Scheduled [ 10000 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Status | Complete [ 6 ] | Complete [ 6 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
2m 13s | 1 | Heather Barbieri (Inactive) | 04/Jan/23 9:27 AM | |||||
|
2d 41m | 1 | Lisa Taylor (Inactive) | 06/Jan/23 10:09 AM | |||||
|
12d 5h 37m | 1 | Heather Barbieri (Inactive) | 18/Jan/23 3:47 PM | |||||
|
8s | 1 | Heather Barbieri (Inactive) | 18/Jan/23 3:48 PM | |||||
|
48d 20h 26m | 1 | Heather Barbieri (Inactive) | 08/Mar/23 12:14 PM | |||||
|
4s | 1 | Heather Barbieri (Inactive) | 08/Mar/23 12:14 PM | |||||
|
35s | 2 | Heather Barbieri (Inactive) | 08/Mar/23 12:14 PM | |||||
|
4s | 1 | Heather Barbieri (Inactive) | 08/Mar/23 12:14 PM | |||||
|
5s | 1 | Heather Barbieri (Inactive) | 08/Mar/23 12:14 PM | |||||
|
4s | 1 | Heather Barbieri (Inactive) | 08/Mar/23 12:15 PM |
