ABI
  1. ABI
  2. ABI-29229

there is a fault on the “beading” of the cushion – it looks as if the machinist got in a tangle when making the cushion

        Details

        • Type: Upholstery (8 weeks) Upholstery (8 weeks)
        • Status: Submitted
        • Priority: Normal Normal
        • Resolution: Unresolved
        • Labels:
          None
        • Responsibility:
          Manufacturer Attending
        • Plot:
          PD6
        • Hire_or_Retail:
          Retail
        • Serial:
          2031150
        • Model:
          Wimbledon
        • Year:
          2024
        • Size:
          38x12
        • Status Colour:
          Submitted Submitted
        • Stock_Number:
          41093
        • Times Scheduled:
          1
        • Park_Company:
           Surf Bay Holiday Park
        • Park_Postcode:
          EX39 1HD
        • Park_Contact:
          Mr Taylor
        • Park_Phone:
          01237 471833
        • Park_Email:
          surfbayholidaypark@surfbay.co.uk
        • Park_Code:
          SURF02
        • Park_Key_Account:
          No
        • SLA Status:
        • SLA: Open Jobs Overdue Status:
        1. Capture.JPG
          177 kB
        2. pd6 cushion.JPG
          97 kB
        3. Capture.JPG
          94 kB
        4. PD6 wrong cushion.jpg
          23 kB
        5. Capture.JPG
          98 kB

          Activity

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          Claire Folland added a comment -
          received email from park, submitted into ABI
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          Claire Folland added a comment - received email from park, submitted into ABI
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          Claire Folland added a comment -
          Hi Claire

          Steph is on hols so I’ve taken over this issue for PD6 for her.

          Don’t worry about the cushion without the beading – his wife pointed out to him that he’s put it on the sofa the wrong way round and upside down!!!

          The only issue is the “lump” of material on the other cushion which I think you already have under control.

          Thanks very much.

          Sarah McRae
          Show
          Claire Folland added a comment - Hi Claire Steph is on hols so I’ve taken over this issue for PD6 for her. Don’t worry about the cushion without the beading – his wife pointed out to him that he’s put it on the sofa the wrong way round and upside down!!! The only issue is the “lump” of material on the other cushion which I think you already have under control. Thanks very much. Sarah McRae
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          Claire Folland added a comment - - edited
          Hi Claire

          The wrong cushion has been sent. The cushion is a back cushion you lean on not a cushion you sit on. Is it possible to order this please?

          Kind regards
          Steph
          submitted claim back into ABI
          Show
          Claire Folland added a comment - - edited Hi Claire The wrong cushion has been sent. The cushion is a back cushion you lean on not a cushion you sit on. Is it possible to order this please? Kind regards Steph submitted claim back into ABI
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          Claire Folland added a comment -
          Hi Claire

          Yes it’s a back cushion that’s needed.

          Thanks
          Steph
          Show
          Claire Folland added a comment - Hi Claire Yes it’s a back cushion that’s needed. Thanks Steph
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          Claire Folland added a comment -
          wrong cushion has been sent again, this time it is too big, emailed ABI
          Show
          Claire Folland added a comment - wrong cushion has been sent again, this time it is too big, emailed ABI

            People

            • Assignee:
              Claire Folland
              Reporter:
              Claire Folland
              Participants:
            • Watchers:
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              Dates

              • Due:
                Created:
                Updated: