Details
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Type:
Upholstery (8 weeks)
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Status: Submitted
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Priority:
Normal
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Resolution: Unresolved
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Labels:None
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Responsibility:Manufacturer Attending
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Plot:PD6
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Hire_or_Retail:Retail
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Serial:2031150
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Model:Wimbledon
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Year:2024
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Size:38x12
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Status Colour:
Submitted
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Stock_Number:41093
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Times Scheduled:1
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Park_Company:Surf Bay Holiday Park
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Park_Postcode:EX39 1HD
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Park_Contact:Mr Taylor
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Park_Phone:01237 471833
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Park_Email:surfbayholidaypark@surfbay.co.uk
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Park_Code:SURF02
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Park_Key_Account:No
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SLA Status:
-
SLA: Open Jobs Overdue Status:
Activity
| Field | Original Value | New Value |
|---|---|---|
| Park_Contact | Mr Taylor | |
| Park_Postcode | EX39 1HD | |
| Park_Email | surfbayholidaypark@surfbay.co.uk | |
| Park_Phone | 01237 471833 | |
| Park_Code | SURF02 | |
| Park_Key_Account | No | |
| Park_Address2 | Golf Links Road | |
| Park_City | Westward Ho! | |
| Park_Address | Surf Bay Holiday Park |
| Attachment | Capture.JPG [ 388027 ] |
| Attachment | pd6 cushion.JPG [ 388029 ] |
| Attachment | Capture.JPG [ 388030 ] |
Hide
Claire Folland
added a comment -
Permalink
received email from park, submitted into ABI
Show
Claire Folland
added a comment - received email from park, submitted into ABI
| Status | Open [ 1 ] | Submitted [ 10001 ] |
Hi Claire
Steph is on hols so I’ve taken over this issue for PD6 for her.
Don’t worry about the cushion without the beading – his wife pointed out to him that he’s put it on the sofa the wrong way round and upside down!!!
The only issue is the “lump” of material on the other cushion which I think you already have under control.
Thanks very much.
Sarah McRae
Steph is on hols so I’ve taken over this issue for PD6 for her.
Don’t worry about the cushion without the beading – his wife pointed out to him that he’s put it on the sofa the wrong way round and upside down!!!
The only issue is the “lump” of material on the other cushion which I think you already have under control.
Thanks very much.
Sarah McRae
Show
Claire Folland
added a comment - Hi Claire
Steph is on hols so I’ve taken over this issue for PD6 for her.
Don’t worry about the cushion without the beading – his wife pointed out to him that he’s put it on the sofa the wrong way round and upside down!!!
The only issue is the “lump” of material on the other cushion which I think you already have under control.
Thanks very much.
Sarah McRae
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Status | Acknowledged [ 10005 ] | Worksheet Issued [ 10004 ] |
| Times Scheduled | 0 | 1 |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Plot |
| Status | Engineer Scheduled [ 10000 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Resolution | Completed [ 1 ] | |
| Status | Complete [ 6 ] | Reopened [ 4 ] |
Hi Claire
The wrong cushion has been sent. The cushion is a back cushion you lean on not a cushion you sit on. Is it possible to order this please?
Kind regards
Steph
submitted claim back into ABI
The wrong cushion has been sent. The cushion is a back cushion you lean on not a cushion you sit on. Is it possible to order this please?
Kind regards
Steph
submitted claim back into ABI
Show
Claire Folland
added a comment - - edited Hi Claire
The wrong cushion has been sent. The cushion is a back cushion you lean on not a cushion you sit on. Is it possible to order this please?
Kind regards
Steph
submitted claim back into ABI
| Attachment | PD6 wrong cushion.jpg [ 394699 ] |
| Attachment | Capture.JPG [ 394700 ] |
Hi Claire
Yes it’s a back cushion that’s needed.
Thanks
Steph
Yes it’s a back cushion that’s needed.
Thanks
Steph
Show
Claire Folland
added a comment - Hi Claire
Yes it’s a back cushion that’s needed.
Thanks
Steph
| Status | Reopened [ 4 ] | Submitted [ 10001 ] |
wrong cushion has been sent again, this time it is too big, emailed ABI
Show
Claire Folland
added a comment - wrong cushion has been sent again, this time it is too big, emailed ABI
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
4m 36s | 1 | Claire Folland | 22/Aug/24 2:48 PM | |||||
|
3d 5h 19m | 1 | Claire Folland | 25/Aug/24 8:07 PM | |||||
|
2s | 1 | Claire Folland | 25/Aug/24 8:07 PM | |||||
|
4s | 1 | Claire Folland | 25/Aug/24 8:07 PM | |||||
|
5s | 1 | Claire Folland | 25/Aug/24 8:07 PM | |||||
|
4s | 1 | Claire Folland | 25/Aug/24 8:07 PM | |||||
|
144d 20h | 1 | Claire Folland | 17/Jan/25 3:07 PM | |||||
|
26d 20h 56m | 1 | Claire Folland | 13/Feb/25 12:04 PM |
