Details
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Type:
Ext Doors & Windows (4 weeks)
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Status: Rejected
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Priority:
Normal
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Resolution: Unresolved
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Labels:None
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Responsibility:Manufacturer Attending
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Plot:23
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Hire_or_Retail:Retail
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Serial:1863121
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Model:BEAUMONT LODGE
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Year:2024
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Size:43x14
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ID Number:W0235258
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Status Colour:
Rejected
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Stock_Number:42035
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Times Scheduled:0
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Park_Company:Padstow Holiday Park
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Park_Postcode:PL28 8LB
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Park_Phone:01841 532289 /Alex 07590684118
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Park_Email:mail@padstowholidaypark.co.uk
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Park_Code:PADS02
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Park_Key_Account:Yes
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SLA Status:
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SLA: Open Jobs Overdue Status:
Activity
| Field | Original Value | New Value |
|---|---|---|
| Summary | CLONE - The bath silicone has split in the corner | There is a hazy line down the middle of the glass in the patio door opening section. It won't clean off and seems to be a fault in the glass. It's pretty impossible to show on a photo |
| Issue Type | Toilet/Shower (8 Weeks) [ 41 ] | Ext Doors & Windows (4 weeks) [ 4 ] |
| Attachment | padstow window.1.jpeg [ 398009 ] | |
| Attachment | padstow window.jpeg [ 398010 ] |
| Attachment | Capture.JPG [ 398013 ] |
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Claire Folland
added a comment -
Permalink
received email from park, submitted into ABI
Show
Claire Folland
added a comment - received email from park, submitted into ABI
| Status | Open [ 1 ] | Submitted [ 10001 ] |
ABI Have asked the question:
Hi Claire, please could you provide an image from a meter away showing the line. If the line can`t be seen from a meter away on a photo, the suppliers will say this is within tolerance.
If you currently do no have access to the new portal and wish to do so, please contact us on 01482 678000 (Option 2) and enquire with our team.
** Please note - Any claims acknowledged after 12pm on a Thursday will not be processed until the following week **
Kind Regards,
ABI Warranty Team
emailed park
Hi Claire, please could you provide an image from a meter away showing the line. If the line can`t be seen from a meter away on a photo, the suppliers will say this is within tolerance.
If you currently do no have access to the new portal and wish to do so, please contact us on 01482 678000 (Option 2) and enquire with our team.
** Please note - Any claims acknowledged after 12pm on a Thursday will not be processed until the following week **
Kind Regards,
ABI Warranty Team
emailed park
Show
Claire Folland
added a comment - ABI Have asked the question:
Hi Claire, please could you provide an image from a meter away showing the line. If the line can`t be seen from a meter away on a photo, the suppliers will say this is within tolerance.
If you currently do no have access to the new portal and wish to do so, please contact us on 01482 678000 (Option 2) and enquire with our team.
** Please note - Any claims acknowledged after 12pm on a Thursday will not be processed until the following week **
Kind Regards,
ABI Warranty Team
emailed park
| Status | Submitted [ 10001 ] | Awaiting Customer Info [ 10012 ] |
| Attachment | 42035 window.1.jpeg [ 403995 ] | |
| Attachment | 42035 window.jpeg [ 403996 ] |
| Attachment | Screenshot 2025-06-04 135647.png [ 403997 ] |
| Status | Awaiting Customer Info [ 10012 ] | Submitted [ 10001 ] |
| ID Number | W0235258 |
| Attachment | Screenshot 2025-06-04 144100.png [ 404008 ] |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Status | Acknowledged [ 10005 ] | Rejected [ 10002 ] |
ABI have rejected claim, suppliers would advise within tolerance, any faults in glass must be visible
Show
Claire Folland
added a comment - ABI have rejected claim, suppliers would advise within tolerance, any faults in glass must be visible
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
7m 13s | 1 | Claire Folland | 03/Mar/25 4:27 PM | |||||
|
3d 22h 50m | 1 | Claire Folland | 07/Mar/25 3:18 PM | |||||
|
88d 21h 38m | 1 | Claire Folland | 04/Jun/25 1:57 PM | |||||
|
44m 12s | 1 | Claire Folland | 04/Jun/25 2:41 PM | |||||
|
3s | 1 | Claire Folland | 04/Jun/25 2:41 PM |
