ABI
  1. ABI
  2. ABI-30310

pdi reports net behind sofa pulled/damaged

          Details

          • Type: Dining Furniture (8 Weeks) Dining Furniture (8 Weeks)
          • Status: Resolved
          • Priority: Normal Normal
          • Resolution: Completed
          • Labels:
            None
          • Responsibility:
            Manufacturer Attending
          • Plot:
            5
          • Hire_or_Retail:
            Retail
          • Serial:
            1971627
          • Model:
            beverley
          • Year:
            2025
          • Size:
            36x12
          • ID Number:
            W0233985
          • Status Colour:
            Resolved Resolved
          • Stock_Number:
            42425
          • Times Scheduled:
            1
          • Park_Company:
             Silver Sands Holiday Park
          • Park_Postcode:
            TR12 7LZ
          • Park_Phone:
            01326 290631
          • Park_Email:
            stay@silversandsholidaypark.co.uk
          • Park_Code:
            SILV02
          • Park_Key_Account:
            No
          • SLA Status:
          1. Screenshot 2025-08-12 101006.png
            83 kB
          2. Screenshot 2025-05-22 090518.png
            106 kB
          3. Screenshot 2025-05-08 164509.png
            85 kB
          4. Screenshot 2025-05-06 142033.png
            83 kB
          5. 42425.11.png
            1.58 MB
          6. 42425.10.png
            1.17 MB

            Activity

            Ascending order - Click to sort in descending order
            Hide
            Permalink
            Claire Folland added a comment -
            picked up by Duncan/park on pdi, submitted into ABI
            Show
            Claire Folland added a comment - picked up by Duncan/park on pdi, submitted into ABI
            Hide
            Permalink
            Claire Folland added a comment -
            Good Morning,
             
            Claim Number: W0233985
            An ABI engineer has attended your van Serial Number: 1971627 relating to your claim and has advised that a further part has now been ordered for one of the issues, this claim is not yet complete. The part will be ordered on the same claim number and will be kept open until the job has been completed. If you have any queries please contact the ABI Warranty Team.
            We have now ordered the below parts to address the issues you have raised on the warranty claim.
             
            1. Item Code: REPAIR TOLEDO x 1 Part: LH TV UNIT DRAWER
            2. Item Code: 24CUR0049.FDO.3 x 1 Part: NETS (PR): 3/4W X 1950 COMO CREAM
            3. Item Code: 24CUR0049.FDO.4 x 1 Part: NETS: FW X 1120 COMO CREAM
             
            If you have any further queries, Please contact us and advise of the serial number or claim number included in this email.
             
            Kind Regards,
            ABI Warranty Team
             
             
            Show
            Claire Folland added a comment - Good Morning,   Claim Number: W0233985 An ABI engineer has attended your van Serial Number: 1971627 relating to your claim and has advised that a further part has now been ordered for one of the issues, this claim is not yet complete. The part will be ordered on the same claim number and will be kept open until the job has been completed. If you have any queries please contact the ABI Warranty Team. We have now ordered the below parts to address the issues you have raised on the warranty claim.   1. Item Code: REPAIR TOLEDO x 1 Part: LH TV UNIT DRAWER 2. Item Code: 24CUR0049.FDO.3 x 1 Part: NETS (PR): 3/4W X 1950 COMO CREAM 3. Item Code: 24CUR0049.FDO.4 x 1 Part: NETS: FW X 1120 COMO CREAM   If you have any further queries, Please contact us and advise of the serial number or claim number included in this email.   Kind Regards, ABI Warranty Team    
            Hide
            Permalink
            Claire Folland added a comment -
            complete by ABI 12-8-25
            Show
            Claire Folland added a comment - complete by ABI 12-8-25

              People

              • Assignee:
                Claire Folland
                Reporter:
                Claire Folland
                Participants:
              • Watchers:
                0 Start watching this issue

                Dates

                • Due:
                  Created:
                  Updated:
                  Resolved: