Details
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Type:
Blinds (8 Weeks)
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Status: Parts ordered
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Priority:
Normal
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Resolution: Unresolved
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Labels:None
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Responsibility:Manufacturer Attending
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Plot:36
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Hire_or_Retail:Retail
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Serial:2140359
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Model:ingleton
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Year:2026
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Size:40x13
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ID Number:W0241448
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Status Colour:
Parts ordered
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Stock_Number:42823
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Times Scheduled:0
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Park_Company:Waxham Sands Holiday Park
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Park_Postcode:NR29 4EJ
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Park_Code:WAXH01
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Park_Key_Account:No
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SLA Status:
Activity
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
1h 12m | 1 | Claire Folland | 11/Nov/25 2:02 PM | |||||
|
2h 6m | 1 | Claire Folland | 11/Nov/25 4:09 PM | |||||
|
2d 17h 44m | 1 | Claire Folland | 14/Nov/25 9:54 AM | |||||
|
5d 23h 55m | 1 | Claire Folland | 20/Nov/25 9:49 AM |
| Attachment | screenshot-1.png [ 411859 ] |
Have chased ABI, as no update on when this will be fitted. Ordered 2 months ago.
Show
James Eginton
added a comment - Have chased ABI, as no update on when this will be fitted. Ordered 2 months ago.
| Status | Acknowledged [ 10005 ] | Parts ordered [ 3 ] |
| Attachment | Screenshot 2025-11-20 094845.png [ 410419 ] |
Good Afternoon,
Claim Number: W0241448
An ABI engineer has attended your van Serial Number: 2140359 relating to your claim and has advised that a further part has now been ordered for one of the issues, this claim is not yet complete. The part will be ordered on the same claim number and will be kept open until the job has been completed. If you have any queries please contact the ABI Warranty Team.
We have now ordered the below parts to address the issues you have raised on the warranty claim.
1. Item Code: 25CUR0105 x 1 Part: BLIND: PERFECT FIT VENETIAN 23 3/4 X 23 1/2
If you have any further queries, Please contact us and advise of the serial number or claim number included in this email.
Kind Regards,
ABI Warranty Team
Claim Number: W0241448
An ABI engineer has attended your van Serial Number: 2140359 relating to your claim and has advised that a further part has now been ordered for one of the issues, this claim is not yet complete. The part will be ordered on the same claim number and will be kept open until the job has been completed. If you have any queries please contact the ABI Warranty Team.
We have now ordered the below parts to address the issues you have raised on the warranty claim.
1. Item Code: 25CUR0105 x 1 Part: BLIND: PERFECT FIT VENETIAN 23 3/4 X 23 1/2
If you have any further queries, Please contact us and advise of the serial number or claim number included in this email.
Kind Regards,
ABI Warranty Team
Show
Claire Folland
added a comment - Good Afternoon,
Claim Number: W0241448
An ABI engineer has attended your van Serial Number: 2140359 relating to your claim and has advised that a further part has now been ordered for one of the issues, this claim is not yet complete. The part will be ordered on the same claim number and will be kept open until the job has been completed. If you have any queries please contact the ABI Warranty Team.
We have now ordered the below parts to address the issues you have raised on the warranty claim.
1. Item Code: 25CUR0105 x 1 Part: BLIND: PERFECT FIT VENETIAN 23 3/4 X 23 1/2
If you have any further queries, Please contact us and advise of the serial number or claim number included in this email.
Kind Regards,
ABI Warranty Team
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Attachment | Screenshot 2025-11-14 095255.png [ 410136 ] |
| ID Number | W0241448 |
| Status | Awaiting Customer Info [ 10012 ] | Submitted [ 10001 ] |
submitted into ABI
Show
Claire Folland
added a comment - submitted into ABI
| Attachment | Screenshot 2025-11-11 160730.png [ 410085 ] |
| Status | Open [ 1 ] | Awaiting Customer Info [ 10012 ] |
received email from park, waiting for customers details
Show
Claire Folland
added a comment - received email from park, waiting for customers details
| Attachment | 42823 36_Blinds.jpg [ 410071 ] |
| Attachment | Screenshot 2025-11-11 125024.png [ 410060 ] |
| Field | Original Value | New Value |
|---|---|---|
| Park_Postcode | NR29 4EJ | |
| Park_Code | WAXH01 | |
| Park_Key_Account | No | |
| Park_Address2 | Warren Farm | |
| Park_City | Great Yarmouth | |
| Park_Address | Waxham Sands Holiday Park |
Claim Number: W0241448
An ABI engineer has attended your van Serial Number: 2140359 relating to your claim and has advised that a further part has now been ordered for one of the issues, this claim is not yet complete. The part will be ordered on the same claim number and will be kept open until the job has been completed. If you have any queries please contact the ABI Warranty Team.
We have now ordered the below parts to address the issues you have raised on the warranty claim.
1. Item Code: 25CUR0105 x 1 Part: BLIND: PERFECT FIT VENETIAN 23 3/4 X 23 1/2
2. Item Code: 25CUR0105 x 1 Part: BLIND: PERFECT FIT VENETIAN 23 3/4 X 23 1/2
If you have any further queries, Please contact us and advise of the serial number or claim number included in this email.
Kind Regards,
ABI Warranty Team