ABI
  1. ABI
  2. ABI-31113

Top slat on the blind over the kitchen sink is bent and will need to be replaced

    Details

    • Type: Blinds (8 Weeks) Blinds (8 Weeks)
    • Status: Parts ordered
    • Priority: Normal Normal
    • Resolution: Unresolved
    • Labels:
      None
    • Responsibility:
      Manufacturer Attending
    • Plot:
      36
    • Hire_or_Retail:
      Retail
    • Serial:
      2140359
    • Model:
      ingleton
    • Year:
      2026
    • Size:
      40x13
    • ID Number:
      W0241448
    • Status Colour:
      Parts ordered Parts ordered
    • Stock_Number:
      42823
    • Times Scheduled:
      0
    • Park_Company:
       Waxham Sands Holiday Park
    • Park_Postcode:
      NR29 4EJ
    • Park_Code:
      WAXH01
    • Park_Key_Account:
      No
    • SLA Status:
    1. 42823 36_Blinds.jpg
      148 kB
    2. screenshot-1.png
      46 kB
    3. Screenshot 2025-11-11 125024.png
      91 kB
    4. Screenshot 2025-11-11 160730.png
      89 kB
    5. Screenshot 2025-11-14 095255.png
      78 kB
    6. Screenshot 2025-11-20 094845.png
      76 kB

      Activity

      Claire Folland created issue -
      Claire Folland made changes -
      Field Original Value New Value
      Park_Postcode NR29 4EJ
      Park_Code WAXH01
      Park_Key_Account No
      Park_Address2 Warren Farm
      Park_City Great Yarmouth
      Park_Address Waxham Sands Holiday Park
      Claire Folland made changes -
      Attachment Screenshot 2025-11-11 125024.png [ 410060 ]
      Claire Folland made changes -
      Attachment 42823 36_Blinds.jpg [ 410071 ]
      Hide
      Claire Folland added a comment -
      received email from park, waiting for customers details
      Show
      Claire Folland added a comment - received email from park, waiting for customers details
      Claire Folland made changes -
      Status Open [ 1 ] Awaiting Customer Info [ 10012 ]
      Claire Folland made changes -
      Attachment Screenshot 2025-11-11 160730.png [ 410085 ]
      Hide
      Claire Folland added a comment -
      submitted into ABI
      Show
      Claire Folland added a comment - submitted into ABI
      Claire Folland made changes -
      Status Awaiting Customer Info [ 10012 ] Submitted [ 10001 ]
      Claire Folland made changes -
      ID Number W0241448
      Claire Folland made changes -
      Attachment Screenshot 2025-11-14 095255.png [ 410136 ]
      Claire Folland made changes -
      Status Submitted [ 10001 ] Acknowledged [ 10005 ]
      Hide
      Claire Folland added a comment -
      Good Afternoon,
       
      Claim Number: W0241448
      An ABI engineer has attended your van Serial Number: 2140359 relating to your claim and has advised that a further part has now been ordered for one of the issues, this claim is not yet complete. The part will be ordered on the same claim number and will be kept open until the job has been completed. If you have any queries please contact the ABI Warranty Team.
      We have now ordered the below parts to address the issues you have raised on the warranty claim.
       
      1. Item Code: 25CUR0105 x 1 Part: BLIND: PERFECT FIT VENETIAN 23 3/4 X 23 1/2
       
      If you have any further queries, Please contact us and advise of the serial number or claim number included in this email.
       
      Kind Regards,
      ABI Warranty Team
       
      Show
      Claire Folland added a comment - Good Afternoon,   Claim Number: W0241448 An ABI engineer has attended your van Serial Number: 2140359 relating to your claim and has advised that a further part has now been ordered for one of the issues, this claim is not yet complete. The part will be ordered on the same claim number and will be kept open until the job has been completed. If you have any queries please contact the ABI Warranty Team. We have now ordered the below parts to address the issues you have raised on the warranty claim.   1. Item Code: 25CUR0105 x 1 Part: BLIND: PERFECT FIT VENETIAN 23 3/4 X 23 1/2   If you have any further queries, Please contact us and advise of the serial number or claim number included in this email.   Kind Regards, ABI Warranty Team  
      Claire Folland made changes -
      Attachment Screenshot 2025-11-20 094845.png [ 410419 ]
      Claire Folland made changes -
      Status Acknowledged [ 10005 ] Parts ordered [ 3 ]
      Hide
      James Eginton added a comment -
      Have chased ABI, as no update on when this will be fitted. Ordered 2 months ago.
      Show
      James Eginton added a comment - Have chased ABI, as no update on when this will be fitted. Ordered 2 months ago.
      James Eginton made changes -
      Attachment screenshot-1.png [ 411859 ]
      Hide
      Claire Folland added a comment -
      Good Afternoon,
       
      Claim Number: W0241448
      An ABI engineer has attended your van Serial Number: 2140359 relating to your claim and has advised that a further part has now been ordered for one of the issues, this claim is not yet complete. The part will be ordered on the same claim number and will be kept open until the job has been completed. If you have any queries please contact the ABI Warranty Team.
      We have now ordered the below parts to address the issues you have raised on the warranty claim.
       
      1. Item Code: 25CUR0105 x 1 Part: BLIND: PERFECT FIT VENETIAN 23 3/4 X 23 1/2
      2. Item Code: 25CUR0105 x 1 Part: BLIND: PERFECT FIT VENETIAN 23 3/4 X 23 1/2
       
      If you have any further queries, Please contact us and advise of the serial number or claim number included in this email.
       
      Kind Regards,
      ABI Warranty Team
       
      Show
      Claire Folland added a comment - Good Afternoon,   Claim Number: W0241448 An ABI engineer has attended your van Serial Number: 2140359 relating to your claim and has advised that a further part has now been ordered for one of the issues, this claim is not yet complete. The part will be ordered on the same claim number and will be kept open until the job has been completed. If you have any queries please contact the ABI Warranty Team. We have now ordered the below parts to address the issues you have raised on the warranty claim.   1. Item Code: 25CUR0105 x 1 Part: BLIND: PERFECT FIT VENETIAN 23 3/4 X 23 1/2 2. Item Code: 25CUR0105 x 1 Part: BLIND: PERFECT FIT VENETIAN 23 3/4 X 23 1/2   If you have any further queries, Please contact us and advise of the serial number or claim number included in this email.   Kind Regards, ABI Warranty Team  
      Transition Time In Source Status Execution Times Last Executer Last Execution Date
      Open Open Awaiting Customer Info Awaiting Customer Info
      1h 12m 1 Claire Folland 11/Nov/25 2:02 PM
      Awaiting Customer Info Awaiting Customer Info Submitted Submitted
      2h 6m 1 Claire Folland 11/Nov/25 4:09 PM
      Submitted Submitted Acknowledged Acknowledged
      2d 17h 44m 1 Claire Folland 14/Nov/25 9:54 AM
      Acknowledged Acknowledged Parts ordered Parts ordered
      5d 23h 55m 1 Claire Folland 20/Nov/25 9:49 AM

        People

        • Watchers:
          0 Start watching this issue

          Dates

          • Due:
            Created:
            Updated: