Details
-
Type:
Oven (2 Weeks)
-
Status: Worksheet Issued
-
Priority:
Normal
-
Resolution: Unresolved
-
Labels:None
-
Responsibility:Manufacturer Attending
-
Plot:B10
-
Hire_or_Retail:Retail
-
Serial:2012140
-
Model:coworth deluxe
-
Year:2023
-
Size:36x12
-
ID Number:W0242021
-
Status Colour:
Worksheet Issued
-
Stock_Number:41065
-
Times Scheduled:2
-
Park_Company:Seven Bays Park
-
Park_Postcode:PL28 8QA
-
Park_Phone:01841 520520 or 07799115159
-
Park_Email:daniel@sevenbaysparkcornwall.co.uk carol@sevenbaysparkcornwall.co.uk
-
Park_Code:seve03
-
Park_Key_Account:Yes
-
SLA Status:
Description
( When he sets it to 180 it only reaches 120 )he cannot get the temp above above 170 at all. This obviously is not hot enough to cook food safely.
Activity
| Field | Original Value | New Value |
|---|---|---|
| Park_Postcode | PL28 8QA | |
| Park_Email | daniel@sevenbaysparkcornwall.co.uk carol@sevenbaysparkcornwall.co.uk | |
| Park_Phone | 01841 520520 or 07799115159 | |
| Park_Code | seve03 | |
| Park_Key_Account | Yes | |
| Park_Address2 | St Meryn | |
| Park_City | Padstow | |
| Park_Address | Seven Bays Park |
| Attachment | Screenshot 2025-11-25 151412.png [ 410714 ] |
| Status | Open [ 1 ] | Submitted [ 10001 ] |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Status | Acknowledged [ 10005 ] | Worksheet Issued [ 10004 ] |
| Times Scheduled | 0 | 1 |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Plot |
| Status | Engineer Scheduled [ 10000 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Resolution | Completed [ 1 ] | |
| Status | Resolved [ 5 ] | Reopened [ 4 ] |
| Status | Reopened [ 4 ] | Submitted [ 10001 ] |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Status | Acknowledged [ 10005 ] | Worksheet Issued [ 10004 ] |
| Times Scheduled | 1 | 2 |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Plot |
| Status | Engineer Scheduled [ 10000 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Resolution | Completed [ 1 ] | |
| Status | Resolved [ 5 ] | Reopened [ 4 ] |
| Status | Reopened [ 4 ] | Submitted [ 10001 ] |
| Status | Submitted [ 10001 ] | Awaiting Customer Info [ 10012 ] |
| Attachment | 41065cooker.png [ 410833 ] |
| Summary | the cooker is not functioning properly. He noticed that it wasn't getting up to temperature so he then purchased an oven thermometer and it it is running at 60 degrees below what it should be | the cooker is not functioning properly. customer noticed that it wasn't getting up to temperature so he then purchased an oven thermometer and it it is running at 60 degrees below what it should be |
| Attachment | Screenshot 2025-11-27 141506.png [ 410834 ] |
| Status | Awaiting Customer Info [ 10012 ] | Submitted [ 10001 ] |
| ID Number | W0242021 |
| Attachment | Screenshot 2025-11-27 160649.png [ 410841 ] |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Attachment | screenshot-1.png [ 411681 ] |
| Attachment | screenshot-2.png [ 411682 ] |
made changes -
| Status | Acknowledged [ 10005 ] | Worksheet Issued [ 10004 ] |