ABI
  1. ABI
  2. ABI-31283

leaking from (main door side) into the unit behind the sofa – causing damp (possibly a structural issue)

        Details

        • Type: Roof (8 Weeks) Roof (8 Weeks)
        • Status: Complete
        • Priority: Normal Normal
        • Resolution: Completed
        • Labels:
          None
        • Responsibility:
          Manufacturer Attending
        • Plot:
          28
        • Hire_or_Retail:
          Retail
        • Serial:
          2011262
        • Model:
          coworth
        • Year:
          2021
        • Size:
          36x12
        • ID Number:
          W0242518
        • Status Colour:
          Complete Complete
        • Stock_Number:
          38515
        • Times Scheduled:
          2
        • Park_Company:
           Trelay Holiday Park - Hideaway Holiday Park Ltd
        • Park_Postcode:
          PL13 2JX
        • Park_Contact:
          W J Doidge
        • Park_Phone:
          01503 220900
        • Park_Email:
          stay@trelay.co.uk
        • Park_Code:
          TREL01
        • Park_Key_Account:
          No
        • SLA Status:
        1. 1.png
          111 kB
        2. 1.png
          110 kB
        3. 38515.1.png
          367 kB
        4. 38515.2.png
          300 kB
        5. 38515.3.png
          196 kB
        6. 38515.png
          225 kB
        7. Screenshot 2025-12-16 083742.png
          238 kB
        8. Screenshot 2025-12-16 084202.png
          64 kB
        9. Screenshot 2025-12-16 100707.png
          94 kB

          Activity

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          Claire Folland added a comment -
          received email from park, submitted into ABI
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          Claire Folland added a comment - received email from park, submitted into ABI
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          Claire Folland added a comment -
          Good Afternoon,
           
          Claim Number: W0242518
          An ABI engineer has attended your van Serial Number: 2011262 relating to your claim and has advised that a further part has now been ordered for one of the issues, this claim is not yet complete. The part will be ordered on the same claim number and will be kept open until the job has been completed. If you have any queries please contact the ABI Warranty Team.
          We have now ordered the below parts to address the issues you have raised on the warranty claim.
           
          1. Item Code: 15TSM0001.2440 x 2 Part: VINYL PLY: 3MM ASTORIA BELMONT
          2. Item Code: 86TIM2032 x 6 Part: SOFTWOOD PSE 30 X 30 WHITE
           
          If you have any further queries, Please contact us and advise of the serial number or claim number included in this email.
           
          Kind Regards,
          ABI Warranty Team
           
          Show
          Claire Folland added a comment - Good Afternoon,   Claim Number: W0242518 An ABI engineer has attended your van Serial Number: 2011262 relating to your claim and has advised that a further part has now been ordered for one of the issues, this claim is not yet complete. The part will be ordered on the same claim number and will be kept open until the job has been completed. If you have any queries please contact the ABI Warranty Team. We have now ordered the below parts to address the issues you have raised on the warranty claim.   1. Item Code: 15TSM0001.2440 x 2 Part: VINYL PLY: 3MM ASTORIA BELMONT 2. Item Code: 86TIM2032 x 6 Part: SOFTWOOD PSE 30 X 30 WHITE   If you have any further queries, Please contact us and advise of the serial number or claim number included in this email.   Kind Regards, ABI Warranty Team  
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          Claire Folland added a comment -
          complete by ABI 28-1-26
          Show
          Claire Folland added a comment - complete by ABI 28-1-26

            People

            • Assignee:
              Claire Folland
              Reporter:
              Claire Folland
              Participants:
            • Watchers:
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              Dates

              • Due:
                Created:
                Updated:
                Resolved: