ABI
  1. ABI
  2. ABI-31313

screw in door retainer has already started to rust

        Details

        • Type: Ext Doors & Windows (4 weeks) Ext Doors & Windows (4 weeks)
        • Status: Parts ordered
        • Priority: Normal Normal
        • Resolution: Unresolved
        • Labels:
          None
        • Responsibility:
          Manufacturer Attending
        • Hire_or_Retail:
          Retail
        • Serial:
          2150879
        • Model:
          Keswick
        • Year:
          2024
        • Size:
          32x10
        • ID Number:
          W0244167
        • Status Colour:
          Parts ordered Parts ordered
        • Stock_Number:
          41538
        • Times Scheduled:
          0
        • Park_Company:
           Gwendreath Farm Caravan Park
        • Park_Postcode:
          TR12 7LZ
        • Park_Contact:
          Tom Gibson
        • Park_Phone:
          1326290666
        • Park_Email:
          gwendreathholidaypark@hotmail.com
        • Park_Code:
          GWEN01
        • Park_Key_Account:
          No
        • SLA Status:
        1. 1.png
          89 kB
        2. 1.png
          52 kB
        3. 1.png
          121 kB
        4. 41538 door retainer.png
          67 kB

          Activity

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          Claire Folland added a comment -
          received email from park, submitted into ABI
          Show
          Claire Folland added a comment - received email from park, submitted into ABI
          Hide
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          Claire Folland added a comment -
          received acknowledgement from ABI
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          Claire Folland added a comment - received acknowledgement from ABI
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          Claire Folland added a comment -
          Good Afternoon,
           
          Claim Number: W0244167
          We have now ordered the below parts to address the issues you have raised on the warranty claim.
           
          1. Item Code: 24WIN0123 x 1 Part: DOOR HANDLE SET DG UPVC WHITE
          2. Item Code: 05IRN0004 x 1 Part: CATCH: EXTERIOR DOOR RETAINER
          3. Item Code: 05IRN0005 x 1 Part: SPACER: EXTERIOR DOOR RETAINER
           
          If you have any further queries, Please contact us and advise of the serial number or claim number included in this email.
           
          Kind Regards,
          ABI Warranty Team
          Show
          Claire Folland added a comment - Good Afternoon,   Claim Number: W0244167 We have now ordered the below parts to address the issues you have raised on the warranty claim.   1. Item Code: 24WIN0123 x 1 Part: DOOR HANDLE SET DG UPVC WHITE 2. Item Code: 05IRN0004 x 1 Part: CATCH: EXTERIOR DOOR RETAINER 3. Item Code: 05IRN0005 x 1 Part: SPACER: EXTERIOR DOOR RETAINER   If you have any further queries, Please contact us and advise of the serial number or claim number included in this email.   Kind Regards, ABI Warranty Team

            People

            • Assignee:
              Claire Folland
              Reporter:
              Claire Folland
              Participants:
            • Watchers:
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              Dates

              • Due:
                Created:
                Updated: