ABI
  1. ABI
  2. ABI-7523

When trying to site this unit, the wheel has come off because of a missing washer, this has caused damage to the chassis and also the bedroom floor

    Details

    • Type: Chassis (8 Weeks) Chassis (8 Weeks)
    • Status: Complete
    • Priority: High High
    • Resolution: Completed
    • Labels:
      None
    • Responsibility:
      Manufacturer Attending
    • Hire_or_Retail:
      Retail
    • Serial:
      1731105
    • Manufacturer:
      ABI
    • Model:
      Oakley
    • Year:
      2016
    • Size:
      36x12x3
    • ID Number:
      W0006233 W0006402
    • Status Colour:
      Complete Complete
    • Stock_Number:
      31602
    • Times Scheduled:
      1
    • Park_Company:
       Valley Caravan Park
    • Park_Postcode:
      PL27 6SS
    • Park_Contact:
      Martin Taylor
    • Park_Phone:
      01208 862391
    • Park_Email:
      info@valleycaravanpark.co.uk
    • Park_Code:
      VALL01
    • Park_Key_Account:
      Yes
    • SLA Status:
    1. reported to Tim and Sarah by e-mail.png
      99 kB
    2. IMG_2996.JPG
      11 kB
    3. IMG_2997.JPG
      11 kB
    4. IMG_2998.JPG
      10 kB
    5. IMG_2999.JPG
      8 kB
    6. IMG_3001.JPG
      10 kB
    7. IMG_3002.JPG
      10 kB
    8. IMG_3003.JPG
      9 kB
    9. IMG_3004.JPG
      8 kB
    10. IMG_3005.JPG
      8 kB
    11. Submitted claim.png
      86 kB
    12. e-mail to ABI regarding the rejection.png
      90 kB
    13. rejection .png
      94 kB
    14. ABI Ack.png
      103 kB
    15. address update.png
      81 kB
    16. collection of parts.png
      93 kB
    17. response.png
      83 kB
    18. parts required.png
      116 kB
    19. parts ordered.png
      105 kB
    20. list of parts.png
      117 kB
    21. Completion by ABI.png
      128 kB

      Activity

      Hide
      Adrienne Barwell (Inactive) added a comment -
      I have phoned Valley CP and they have confirmed that the ABI engineer called in today, and took photographs etc and has collected the wheel - I have updated Sarah at ABI accordingly
      Show
      Adrienne Barwell (Inactive) added a comment - I have phoned Valley CP and they have confirmed that the ABI engineer called in today, and took photographs etc and has collected the wheel - I have updated Sarah at ABI accordingly
      Hide
      Adrienne Barwell (Inactive) added a comment -
      E-mail received advising that parts are required
      Show
      Adrienne Barwell (Inactive) added a comment - E-mail received advising that parts are required
      Hide
      Adrienne Barwell (Inactive) added a comment -
      1.SILVER FOIL
      2. JOISTING TIMBER
      1
      Repair LOCKERS TO COME DOWN TO CHANGE WALLBOARDS,
      FLOOR IN RIGHT CORNER WHERE
      Show
      Adrienne Barwell (Inactive) added a comment - 1.SILVER FOIL 2. JOISTING TIMBER 1 Repair LOCKERS TO COME DOWN TO CHANGE WALLBOARDS, FLOOR IN RIGHT CORNER WHERE
      Hide
      Claire Folland added a comment -
      phoned site to advise ABI have ordered parts, they have advised they close on Friday and do not re-open until 4th Jan
      Show
      Claire Folland added a comment - phoned site to advise ABI have ordered parts, they have advised they close on Friday and do not re-open until 4th Jan
      Hide
      Adrienne Barwell (Inactive) added a comment -
      ABI advise that this is complete.
      Show
      Adrienne Barwell (Inactive) added a comment - ABI advise that this is complete.

        People

        • Watchers:
          1 Start watching this issue

          Dates

          • Due:
            Created:
            Updated:
            Resolved:
            Work Scheduled: