ABI
  1. ABI
  2. ABI-7523

When trying to site this unit, the wheel has come off because of a missing washer, this has caused damage to the chassis and also the bedroom floor

        Details

        • Type: Chassis (8 Weeks) Chassis (8 Weeks)
        • Status: Complete
        • Priority: High High
        • Resolution: Completed
        • Labels:
          None
        • Responsibility:
          Manufacturer Attending
        • Hire_or_Retail:
          Retail
        • Serial:
          1731105
        • Manufacturer:
          ABI
        • Model:
          Oakley
        • Year:
          2016
        • Size:
          36x12x3
        • ID Number:
          W0006233 W0006402
        • Status Colour:
          Complete Complete
        • Stock_Number:
          31602
        • Times Scheduled:
          1
        • Park_Company:
           Valley Caravan Park
        • Park_Postcode:
          PL27 6SS
        • Park_Contact:
          Martin Taylor
        • Park_Phone:
          01208 862391
        • Park_Email:
          info@valleycaravanpark.co.uk
        • Park_Code:
          VALL01
        • Park_Key_Account:
          Yes
        • SLA Status:
        1. ABI Ack.png
          103 kB
        2. address update.png
          81 kB
        3. collection of parts.png
          93 kB
        4. Completion by ABI.png
          128 kB
        5. e-mail to ABI regarding the rejection.png
          90 kB
        6. IMG_2996.JPG
          11 kB
        7. IMG_2997.JPG
          11 kB
        8. IMG_2998.JPG
          10 kB
        9. IMG_2999.JPG
          8 kB
        10. IMG_3001.JPG
          10 kB
        11. IMG_3002.JPG
          10 kB
        12. IMG_3003.JPG
          9 kB
        13. IMG_3004.JPG
          8 kB
        14. IMG_3005.JPG
          8 kB
        15. list of parts.png
          117 kB
        16. parts ordered.png
          105 kB
        17. parts required.png
          116 kB
        18. rejection .png
          94 kB
        19. reported to Tim and Sarah by e-mail.png
          99 kB
        20. response.png
          83 kB
        21. Submitted claim.png
          86 kB

          Activity

          Ascending order - Click to sort in descending order
          Adrienne Barwell (Inactive) created issue -
          Adrienne Barwell (Inactive) made changes -
          Field Original Value New Value
          Park_Contact Mr Clemo
          Park_Postcode PL26 7AP
          Park_Phone 0172673533
          Park_Code Vall01
          Park_Key_Account No
          Park_Address2 London Apprentice
          Park_City St Austell
          Park_Address Pentewan Road,
          Adrienne Barwell (Inactive) made changes -
          Attachment reported to Tim and Sarah by e-mail.png [ 107207 ]
          Adrienne Barwell (Inactive) made changes -
          Attachment IMG_2996.JPG [ 107208 ]
          Attachment IMG_2997.JPG [ 107209 ]
          Attachment IMG_2998.JPG [ 107210 ]
          Attachment IMG_2999.JPG [ 107211 ]
          Attachment IMG_3001.JPG [ 107212 ]
          Attachment IMG_3002.JPG [ 107213 ]
          Attachment IMG_3003.JPG [ 107214 ]
          Attachment IMG_3004.JPG [ 107215 ]
          Attachment IMG_3005.JPG [ 107216 ]
          Adrienne Barwell (Inactive) made changes -
          Park_Company Valley Valley Caravan Park
          Adrienne Barwell (Inactive) made changes -
          Park_Contact Mr Clemo Martin Taylor
          Park_Postcode PL26 7AP PL27 6SS
          Park_Phone 0172673533 01208 862391
          Park_Code Vall01 VALL01
          Park_Address2 London Apprentice
          Park_City St Austell Polzeath
          Park_Address Pentewan Road, Valley Caravan Park
          Adrienne Barwell (Inactive) made changes -
          Attachment Submitted claim.png [ 107220 ]
          Adrienne Barwell (Inactive) made changes -
          Status Open [ 1 ] Submitted [ 10001 ]
          Adrienne Barwell (Inactive) made changes -
          Priority Normal [ 21 ] Critical [ 24 ]
          Adrienne Barwell (Inactive) made changes -
          Status Submitted [ 10001 ] Awaiting Customer Info [ 10012 ]
          Adrienne Barwell (Inactive) made changes -
          Attachment e-mail to ABI regarding the rejection.png [ 107358 ]
          Adrienne Barwell (Inactive) made changes -
          Attachment rejection .png [ 107369 ]
          Adrienne Barwell (Inactive) made changes -
          Status Awaiting Customer Info [ 10012 ] Submitted [ 10001 ]
          Adrienne Barwell (Inactive) made changes -
          Status Submitted [ 10001 ] Awaiting Customer Info [ 10012 ]
          Adrienne Barwell (Inactive) made changes -
          Attachment ABI Ack.png [ 107605 ]
          Adrienne Barwell (Inactive) made changes -
          ID Number W0006233
          Adrienne Barwell (Inactive) made changes -
          Attachment address update.png [ 107608 ]
          Adrienne Barwell (Inactive) made changes -
          Status Awaiting Customer Info [ 10012 ] Submitted [ 10001 ]
          Adrienne Barwell (Inactive) made changes -
          Status Submitted [ 10001 ] Acknowledged [ 10005 ]
          Adrienne Barwell (Inactive) made changes -
          Attachment collection of parts.png [ 107831 ]
          Adrienne Barwell (Inactive) made changes -
          Attachment response.png [ 107832 ]
          Adrienne Barwell (Inactive) made changes -
          ID Number W0006233 W0006233
          Adrienne Barwell (Inactive) made changes -
          Attachment parts required.png [ 108200 ]
          Adrienne Barwell (Inactive) made changes -
          Priority Critical [ 24 ] High [ 23 ]
          Adrienne Barwell (Inactive) made changes -
          Attachment parts ordered.png [ 108229 ]
          Adrienne Barwell (Inactive) made changes -
          ID Number W0006233 W0006233 W0006402
          Adrienne Barwell (Inactive) made changes -
          Attachment list of parts.png [ 108298 ]
          Adrienne Barwell (Inactive) made changes -
          Status Acknowledged [ 10005 ] Worksheet Issued [ 10004 ]
          Adrienne Barwell (Inactive) made changes -
          Times Scheduled 0 1
          Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
          Work Scheduled 12/Jan/16
          Plot
          Adrienne Barwell (Inactive) made changes -
          Attachment Completion by ABI.png [ 109737 ]
          Adrienne Barwell (Inactive) made changes -
          Status Engineer Scheduled [ 10000 ] Resolved [ 5 ]
          Resolution Completed [ 1 ]
          Adrienne Barwell (Inactive) made changes -
          Status Resolved [ 5 ] Complete [ 6 ]

            People

            • Watchers:
              1 Start watching this issue

              Dates

              • Due:
                Created:
                Updated:
                Resolved:
                Work Scheduled: