ABI
  1. ABI
  2. ABI-7523

When trying to site this unit, the wheel has come off because of a missing washer, this has caused damage to the chassis and also the bedroom floor

        Details

        • Type: Chassis (8 Weeks) Chassis (8 Weeks)
        • Status: Complete
        • Priority: High High
        • Resolution: Completed
        • Labels:
          None
        • Responsibility:
          Manufacturer Attending
        • Hire_or_Retail:
          Retail
        • Serial:
          1731105
        • Manufacturer:
          ABI
        • Model:
          Oakley
        • Year:
          2016
        • Size:
          36x12x3
        • ID Number:
          W0006233 W0006402
        • Status Colour:
          Complete Complete
        • Stock_Number:
          31602
        • Times Scheduled:
          1
        • Park_Company:
           Valley Caravan Park
        • Park_Postcode:
          PL27 6SS
        • Park_Contact:
          Martin Taylor
        • Park_Phone:
          01208 862391
        • Park_Email:
          info@valleycaravanpark.co.uk
        • Park_Code:
          VALL01
        • Park_Key_Account:
          Yes
        • SLA Status:
        1. Submitted claim.png
          86 kB
        2. response.png
          83 kB
        3. reported to Tim and Sarah by e-mail.png
          99 kB
        4. rejection .png
          94 kB
        5. parts required.png
          116 kB
        6. parts ordered.png
          105 kB
        7. list of parts.png
          117 kB
        8. IMG_3005.JPG
          8 kB
        9. IMG_3004.JPG
          8 kB
        10. IMG_3003.JPG
          9 kB
        11. IMG_3002.JPG
          10 kB
        12. IMG_3001.JPG
          10 kB
        13. IMG_2999.JPG
          8 kB
        14. IMG_2998.JPG
          10 kB
        15. IMG_2997.JPG
          11 kB
        16. IMG_2996.JPG
          11 kB
        17. e-mail to ABI regarding the rejection.png
          90 kB
        18. Completion by ABI.png
          128 kB
        19. collection of parts.png
          93 kB
        20. address update.png
          81 kB
        21. ABI Ack.png
          103 kB

          Activity

          Adrienne Barwell
          21/Jan/16 11:42 AM
          Adrienne Barwell
          Resolved
          Status Change
          Adrienne Barwell
          Complete
          4 seconds
          Adrienne Barwell
          21/Jan/16 11:42 AM
          Adrienne Barwell
          Engineer Scheduled
          Status Change
          Adrienne Barwell
          Resolved
          53 seconds
          Adrienne Barwell
          21/Jan/16 11:41 AM
          Adrienne Barwell
          Worksheet Issued
          Status Change
          Adrienne Barwell
          Engineer Scheduled
          14 seconds
          Adrienne Barwell
          21/Jan/16 11:41 AM
          Adrienne Barwell
          Acknowledged
          Status Change
          Adrienne Barwell
          Worksheet Issued
          1 month and 2 weeks and 3 days and 21 hours and 12 minutes and 30 seconds
          Adrienne Barwell
          03/Dec/15 2:29 PM
          Adrienne Barwell
          Submitted
          Status Change
          Adrienne Barwell
          Acknowledged
          4 seconds
          Adrienne Barwell
          03/Dec/15 2:29 PM
          Adrienne Barwell
          Awaiting Customer Info
          Status Change
          Adrienne Barwell
          Submitted
          23 hours and 29 minutes and 6 seconds
          Adrienne Barwell
          02/Dec/15 3:00 PM
          Adrienne Barwell
          Submitted
          Status Change
          Adrienne Barwell
          Awaiting Customer Info
          13 seconds
          Adrienne Barwell
          02/Dec/15 2:59 PM
          Adrienne Barwell
          Awaiting Customer Info
          Status Change
          Adrienne Barwell
          Submitted
          1 day and 4 hours and 55 seconds
          Adrienne Barwell
          01/Dec/15 10:58 AM
          Adrienne Barwell
          Submitted
          Status Change
          Adrienne Barwell
          Awaiting Customer Info
          3 days and 18 hours and 5 minutes and 36 seconds
          Transition Owner Before Transition Transition After Transition Response Time
          Adrienne Barwell
          27/Nov/15 4:53 PM
          Adrienne Barwell
          Open
          Status Change
          Adrienne Barwell
          Submitted
          21 minutes and 10 seconds

            People

            • Watchers:
              1 Start watching this issue

              Dates

              • Due:
                Created:
                Updated:
                Resolved:
                Work Scheduled: