Details
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Type:
Internal Doors (8 Weeks)
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Status: Resolved
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Priority:
Normal
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Resolution: Completed
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Labels:None
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Responsibility:Manufacturer Attending
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Plot:C64
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Hire_or_Retail:Retail
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Serial:AT027002/15
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Model:Heritage ES
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Year:2024
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Size:39x12
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ID Number:77348
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Status Colour:
Resolved
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Stock_Number:40260
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Times Scheduled:0
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Park_Company:Ladram Bay Holiday Centre
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Park_Postcode:EX9 7BX
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Park_Phone:01395 568761
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Park_Email:info@ladrambay.co.uk
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Park_Code:LADR01
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Park_Key_Account:Yes
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SLA Status:
Activity
| Field | Original Value | New Value |
|---|---|---|
| Park_Postcode | EX9 7BX | |
| Park_Email | info@ladrambay.co.uk | |
| Park_Phone | 01395 568761 | |
| Park_Code | LADR01 | |
| Park_Key_Account | Yes | |
| Park_Address2 | Otterton | |
| Park_City | Nr Budleigh Salterton | |
| Park_Address | Ladram Bay Holiday Centre |
| Attachment | Capture.JPG [ 392774 ] |
| Attachment | Capture.JPG [ 392775 ] |
| Status | Open [ 1 ] | Submitted [ 10001 ] |
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Claire Folland
added a comment -
Permalink
received email from park, submitted into atlas
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Claire Folland
added a comment - received email from park, submitted into atlas
| ID Number | 77348 |
Good Afternoon,
Regarding the attached claim.
Given the age of this unit and the date of sale, the following issue has been rejected as Out of Warranty:
- en-suite door will not stay closed
After this length of time, this would be a maintenance issue rather than a warranty issue.
Our engineers will attend and adjust internal doors once the van has been sited and levelled, but it is down to the owner/park to carry out any adjustments after the initial siting of the unit.
Kind regards,
Rosy.
Regarding the attached claim.
Given the age of this unit and the date of sale, the following issue has been rejected as Out of Warranty:
- en-suite door will not stay closed
After this length of time, this would be a maintenance issue rather than a warranty issue.
Our engineers will attend and adjust internal doors once the van has been sited and levelled, but it is down to the owner/park to carry out any adjustments after the initial siting of the unit.
Kind regards,
Rosy.
Show
Claire Folland
added a comment - Good Afternoon,
Regarding the attached claim.
Given the age of this unit and the date of sale, the following issue has been rejected as Out of Warranty:
- en-suite door will not stay closed
After this length of time, this would be a maintenance issue rather than a warranty issue.
Our engineers will attend and adjust internal doors once the van has been sited and levelled, but it is down to the owner/park to carry out any adjustments after the initial siting of the unit.
Kind regards,
Rosy.
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Status | Acknowledged [ 10005 ] | Rejected [ 10002 ] |
| Status | Rejected [ 10002 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
2m 12s | 1 | Claire Folland | 28/Nov/24 3:16 PM | |||||
|
3d 23h 5m | 1 | Claire Folland | 02/Dec/24 2:22 PM | |||||
|
2s | 1 | Claire Folland | 02/Dec/24 2:22 PM | |||||
|
98d 21h 44m | 1 | Claire Folland | 11/Mar/25 12:06 PM |
