Details
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Type:
Flue/Cowl (2 Weeks)
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Status: Complete
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Priority:
Critical
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Resolution: Completed
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Labels:None
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Customer Code:SKUS01
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Park:Private Land Mr Skuse
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Postcode:BS4 5SD
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Responsibility:Manufacturer Attending
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Hire_or_Retail:Retail
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Serial:AT010295/05
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Manufacturer:Atlas
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Model:Lilac
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Size:40 x 20
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Status Colour:
Complete
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Stock_Number:29544
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Times Scheduled:0
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Park_Company:Not defined
Description
The customer is most upset as he has no water or heating and he has an 8 year old son, Mr Skuse wants Atlas to send a corgi registered gas man to commission the boiler as he has already had to pay the one that came out at the weekend.
Customer Address
Mr Skuse
Orchard Cottage
Ironmould Lane
Brislington
Bristol
BS4 5SD
Customer Address
Mr Skuse
Orchard Cottage
Ironmould Lane
Brislington
Bristol
BS4 5SD
Activity
- All
- Comments
- History
- Activity
- Transitions
- Stateoscope
| Field | Original Value | New Value |
|---|---|---|
| Issue Type | Radiators (4 Weeks) [ 36 ] | Flue/Cowl (2 Weeks) [ 37 ] |
| Priority | Normal [ 21 ] | Critical [ 24 ] |
| Description |
Customer Address Mr Skuse Orchard Cottage Ironmould Lane Brislington Bristol BS4 5SD |
The customer is most upset as he has no water or heating and he has an 8 year old son, Mr Skuse wants Atlas to send a corgi registered gas man to commission the boiler as he has already had to pay the one that came out at the weekend. Customer Address Mr Skuse Orchard Cottage Ironmould Lane Brislington Bristol BS4 5SD |
| Due Date | 27/Feb/14 | 17/Feb/14 |
| Attachment | screenshot-1.jpg [ 54463 ] |
| Attachment | screenshot-2.jpg [ 54464 ] |
| Summary | The customer has advised that when his gas engineer attended to commission the van he reported that the flue kits looks like it has been or is either two short or the boiler has been put on the wall to low. | The customer has advised that when his gas engineer attended to commission the van he reported that the flue extension looks like it has been cut already and the flue is either two short or the boiler has been put on the wall to low. |
| Summary | The customer has advised that when his gas engineer attended to commission the van he reported that the flue extension looks like it has been cut already and the flue is either two short or the boiler has been put on the wall to low. | The customer has advised that when his gas engineer attended to commission the van he reported that the flue extension piece looks like it has been cut already and the flue is either two short or the boiler has been put on the wall to low. |
| Attachment | ATL-1320.docx [ 54465 ] |
| Status | Open [ 1 ] | Submitted [ 10001 ] |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Status | Acknowledged [ 10005 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Workflow | Manufacturers ver 2.0 [ 102163 ] | Manufacturers ver 2.1 [ 124810 ] |
| Workflow | Manufacturers ver 2.1 [ 124810 ] | Manufacturers ver 2.2 [ 140755 ] |