Atlas
  1. Atlas
  2. ATL-2152

Water ingress from the front window

        Details

        • Type: Ext Doors & Windows (4 weeks) Ext Doors & Windows (4 weeks)
        • Status: Complete
        • Priority: Manager escalations Manager escalations
        • Resolution: Completed
        • Labels:
          None
        • Responsibility:
          RTM
        • Hire_or_Retail:
          Retail
        • Serial:
          AT012363/06
        • Model:
          Status
        • Year:
          2015
        • ID Number:
          AS9543/5041 AUTH CODE 009 (Atlas Authority)
        • Status Colour:
          Complete Complete
        • Stock_Number:
          31451
        • Times Scheduled:
          4
        • Park_Company:
           Durdle Door Caravan Park
        • Park_Postcode:
          BH20 5PU
        • Park_Contact:
          Janine Hocking
        • Park_Phone:
          01929400200
        • Park_Email:
          Janine.Hocking@lulworth.com
        • Park_Code:
          DURD01
        • Park_Key_Account:
          Yes
        • SLA Status:
        • SLA: Open Jobs Overdue Status:

          Description

          NOTE: Sarah advised that Mrs Jauncey has a history of taking things legal as she has done this more recently with Regal.
          1. File
            RE ALH661- RE-OPEN.msg
            61 kB
            Debbie Bartlett
          2. Microsoft Word
            ATL-2152.doc
            626 kB
            Adrienne Barwell
          1. Update to site.png
            85 kB
          2. update to site.png
            106 kB
          3. update from Durdle Door.png
            87 kB
          4. Shoot Bolt.jpg
            87 kB
          5. screenshot-9.jpg
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          6. screenshot-8.jpg
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          7. screenshot-7.jpg
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          8. screenshot-6.jpg
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          9. screenshot-5.jpg
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          10. screenshot-4.jpg
            217 kB
          11. screenshot-3.jpg
            119 kB
          12. screenshot-2.jpg
            199 kB
          13. screenshot-15.png
            342 kB
          14. screenshot-14.jpg
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          15. screenshot-13.jpg
            253 kB
          16. screenshot-12.jpg
            207 kB
          17. screenshot-11.jpg
            157 kB
          18. screenshot-10.jpg
            156 kB
          19. screenshot-1.jpg
            157 kB
          20. Re-submission of Warranty 9.11.15.png
            246 kB
          21. Email to atlas - re-submission of warranty.png
            190 kB
          22. Email from & reply to park.jpg
            315 kB
          23. email 05-01-16.png
            342 kB
          24. completion.png
            89 kB

            Activity

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            42 older comments
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            Debbie Bartlett (Inactive) added a comment -
            Attached emails from regarding this matter.
            Show
            Debbie Bartlett (Inactive) added a comment - Attached emails from regarding this matter.
            Hide
            Permalink
            Adrienne Barwell (Inactive) added a comment -
            I have phoned to speak to Vanessa but she is out of the office and due back in about 10 mins I will give her another call later
            Show
            Adrienne Barwell (Inactive) added a comment - I have phoned to speak to Vanessa but she is out of the office and due back in about 10 mins I will give her another call later
            Hide
            Permalink
            Adrienne Barwell (Inactive) added a comment -
            I have spoken to Vanessa at Atlas she has advised that Ellbee went out before and advised that this ingress was due to extreme whether conditions and that there was nothing wrong with their product. Vanessa has advised them that there is an issue with the window and they have agreed to re-attend this week.
            Show
            Adrienne Barwell (Inactive) added a comment - I have spoken to Vanessa at Atlas she has advised that Ellbee went out before and advised that this ingress was due to extreme whether conditions and that there was nothing wrong with their product. Vanessa has advised them that there is an issue with the window and they have agreed to re-attend this week.
            Hide
            Permalink
            Adrienne Barwell (Inactive) added a comment -
            I have phoned Di from Durdle Door she has advised that the Ellbee engineer has turned up today and has found the cause of the leak and rectified the issue.
            Show
            Adrienne Barwell (Inactive) added a comment - I have phoned Di from Durdle Door she has advised that the Ellbee engineer has turned up today and has found the cause of the leak and rectified the issue.
            Hide
            Permalink
            Adrienne Barwell (Inactive) added a comment -
            Mr and Mrs Jauncey are turning up tomorrow and hopefully all will be well.
            Show
            Adrienne Barwell (Inactive) added a comment - Mr and Mrs Jauncey are turning up tomorrow and hopefully all will be well.

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                Dates

                • Due:
                  Created:
                  Updated:
                  Resolved:
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