Atlas
  1. Atlas
  2. ATL-2152

Water ingress from the front window

        Details

        • Type: Ext Doors & Windows (4 weeks) Ext Doors & Windows (4 weeks)
        • Status: Complete
        • Priority: Manager escalations Manager escalations
        • Resolution: Completed
        • Labels:
          None
        • Responsibility:
          RTM
        • Hire_or_Retail:
          Retail
        • Serial:
          AT012363/06
        • Model:
          Status
        • Year:
          2015
        • ID Number:
          AS9543/5041 AUTH CODE 009 (Atlas Authority)
        • Status Colour:
          Complete Complete
        • Stock_Number:
          31451
        • Times Scheduled:
          4
        • Park_Company:
           Durdle Door Caravan Park
        • Park_Postcode:
          BH20 5PU
        • Park_Contact:
          Janine Hocking
        • Park_Phone:
          01929400200
        • Park_Email:
          Janine.Hocking@lulworth.com
        • Park_Code:
          DURD01
        • Park_Key_Account:
          Yes
        • SLA Status:
        • SLA: Open Jobs Overdue Status:

          Description

          NOTE: Sarah advised that Mrs Jauncey has a history of taking things legal as she has done this more recently with Regal.
          1. Microsoft Word
            ATL-2152.doc
            626 kB
            Adrienne Barwell
          2. File
            RE ALH661- RE-OPEN.msg
            61 kB
            Debbie Bartlett
          1. completion.png
            89 kB
          2. email 05-01-16.png
            342 kB
          3. Email from & reply to park.jpg
            315 kB
          4. Email to atlas - re-submission of warranty.png
            190 kB
          5. Re-submission of Warranty 9.11.15.png
            246 kB
          6. screenshot-1.jpg
            157 kB
          7. screenshot-10.jpg
            156 kB
          8. screenshot-11.jpg
            157 kB
          9. screenshot-12.jpg
            207 kB
          10. screenshot-13.jpg
            253 kB
          11. screenshot-14.jpg
            172 kB
          12. screenshot-15.png
            342 kB
          13. screenshot-2.jpg
            199 kB
          14. screenshot-3.jpg
            119 kB
          15. screenshot-4.jpg
            217 kB
          16. screenshot-5.jpg
            177 kB
          17. screenshot-6.jpg
            169 kB
          18. screenshot-7.jpg
            229 kB
          19. screenshot-8.jpg
            196 kB
          20. screenshot-9.jpg
            171 kB
          21. Shoot Bolt.jpg
            87 kB
          22. update from Durdle Door.png
            87 kB
          23. update to site.png
            106 kB
          24. Update to site.png
            85 kB
          Progress
          Resolved Sub-Tasks

          Sub-Tasks

          There are no Sub-Tasks for this issue.

            Activity

            Ascending order - Click to sort in descending order
            42 older comments
            Hide
            Permalink
            Debbie Bartlett (Inactive) added a comment -
            Attached emails from regarding this matter.
            Show
            Debbie Bartlett (Inactive) added a comment - Attached emails from regarding this matter.
            Hide
            Permalink
            Adrienne Barwell (Inactive) added a comment -
            I have phoned to speak to Vanessa but she is out of the office and due back in about 10 mins I will give her another call later
            Show
            Adrienne Barwell (Inactive) added a comment - I have phoned to speak to Vanessa but she is out of the office and due back in about 10 mins I will give her another call later
            Hide
            Permalink
            Adrienne Barwell (Inactive) added a comment -
            I have spoken to Vanessa at Atlas she has advised that Ellbee went out before and advised that this ingress was due to extreme whether conditions and that there was nothing wrong with their product. Vanessa has advised them that there is an issue with the window and they have agreed to re-attend this week.
            Show
            Adrienne Barwell (Inactive) added a comment - I have spoken to Vanessa at Atlas she has advised that Ellbee went out before and advised that this ingress was due to extreme whether conditions and that there was nothing wrong with their product. Vanessa has advised them that there is an issue with the window and they have agreed to re-attend this week.
            Hide
            Permalink
            Adrienne Barwell (Inactive) added a comment -
            I have phoned Di from Durdle Door she has advised that the Ellbee engineer has turned up today and has found the cause of the leak and rectified the issue.
            Show
            Adrienne Barwell (Inactive) added a comment - I have phoned Di from Durdle Door she has advised that the Ellbee engineer has turned up today and has found the cause of the leak and rectified the issue.
            Hide
            Permalink
            Adrienne Barwell (Inactive) added a comment -
            Mr and Mrs Jauncey are turning up tomorrow and hopefully all will be well.
            Show
            Adrienne Barwell (Inactive) added a comment - Mr and Mrs Jauncey are turning up tomorrow and hopefully all will be well.

              People

              • Watchers:
                0 Start watching this issue

                Dates

                • Due:
                  Created:
                  Updated:
                  Resolved:
                  Work Scheduled: