Details
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Type:
Ext Doors & Windows (4 weeks)
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Status: Complete
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Priority:
Manager escalations
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Resolution: Completed
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Labels:None
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Responsibility:RTM
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Hire_or_Retail:Retail
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Serial:AT012363/06
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Model:Status
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Year:2015
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ID Number:AS9543/5041 AUTH CODE 009 (Atlas Authority)
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Status Colour:
Complete
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Stock_Number:31451
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Times Scheduled:4
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Park_Company:Durdle Door Caravan Park
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Park_Postcode:BH20 5PU
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Park_Contact:Janine Hocking
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Park_Phone:01929400200
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Park_Email:Janine.Hocking@lulworth.com
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Park_Code:DURD01
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Park_Key_Account:Yes
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SLA Status:
-
SLA: Open Jobs Overdue Status:
Description
NOTE: Sarah advised that Mrs Jauncey has a history of taking things legal as she has done this more recently with Regal.
1. |
Update Customer |  |
Complete | Adrienne Barwell (Inactive) | |
2. |
Update Customer | |
Complete | elliew |
Activity
| Field | Original Value | New Value |
|---|---|---|
| Park_Postcode | BH20 5PU | |
| Park_Email | durdle.door@lulworth.com | |
| Park_Phone | 1929400200 | |
| Park_Code | DURD01 | |
| Park_Key_Account | No | |
| Park_Address2 | Lulworth Cove | |
| Park_City | Wareham | |
| Park_Address | Durdle Door Caravan Park |
| Attachment | screenshot-1.jpg [ 100035 ] |
| Attachment | screenshot-2.jpg [ 100036 ] |
| Attachment | ATL-2152.doc [ 100039 ] |
| Serial | AT012636/06 | AT012363/06 |
| Stock_Number | 31451 |
| Attachment | screenshot-3.jpg [ 100042 ] |
| Attachment | screenshot-4.jpg [ 100046 ] |
| Status | Open [ 1 ] | Submitted [ 10001 ] |
| ID Number | AS9543/5041 |
| Attachment | screenshot-5.jpg [ 100048 ] |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Attachment | screenshot-6.jpg [ 100049 ] |
| ID Number | AS9543/5041 | AS9543/5041 AUTH CODE 009 (Atlas Authority) |
| Status | Acknowledged [ 10005 ] | Parts ordered [ 3 ] |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Plot |
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
| Times Scheduled | 0 | 1 |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Work Scheduled | 31/Aug/15 | |
| Plot |
| Attachment | screenshot-7.jpg [ 100097 ] |
| Attachment | screenshot-8.jpg [ 100110 ] |
| Attachment | screenshot-9.jpg [ 100117 ] |
| Attachment | screenshot-10.jpg [ 100118 ] |
| Attachment | screenshot-11.jpg [ 100925 ] |
| Attachment | screenshot-12.jpg [ 100927 ] |
| Attachment | screenshot-13.jpg [ 100928 ] |
| Description | NOTE: Sarah advised that Mrs Jauncey has a history of taking things legal as she has done this previously with Regal. |
| Description | NOTE: Sarah advised that Mrs Jauncey has a history of taking things legal as she has done this previously with Regal. | NOTE: Sarah advised that Mrs Jauncey has a history of taking things legal as she has done this more recently with Regal. |
| Attachment | Email from & reply to park.jpg [ 101868 ] |
| Priority | High [ 23 ] | Manager escalations [ 10000 ] |
| Times Scheduled | 1 | 2 |
| Status | Engineer Scheduled [ 10000 ] | Engineer Visit Rescheduled [ 10010 ] |
| Work Scheduled | 31/Aug/15 | 19/Oct/15 |
| Plot |
| Priority | Manager escalations [ 10000 ] | Agreed Date [ 26 ] |
| Attachment | screenshot-14.jpg [ 102983 ] |
| Attachment | Shoot Bolt.jpg [ 104288 ] |
| Status | Engineer Visit Rescheduled [ 10010 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Resolution | Completed [ 1 ] | |
| Status | Complete [ 6 ] | Reopened [ 4 ] |
| Attachment | Re-submission of Warranty 9.11.15.png [ 105720 ] |
| Attachment | Email to atlas - re-submission of warranty.png [ 105721 ] |
| Status | Reopened [ 4 ] | Submitted [ 10001 ] |
| Priority | Agreed Date [ 26 ] | Critical [ 24 ] |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Responsibility | Manufacturer Attending [ 10045 ] | RTM [ 10043 ] |
| Status | Acknowledged [ 10005 ] | Worksheet Issued [ 10004 ] |
| Times Scheduled | 2 | 3 |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Work Scheduled | 19/Oct/15 | 16/Nov/15 |
| Plot |
| Attachment | Update to site.png [ 106400 ] |
| Attachment | update from Durdle Door.png [ 106427 ] |
| Status | Engineer Scheduled [ 10000 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Resolution | Completed [ 1 ] | |
| Status | Complete [ 6 ] | Reopened [ 4 ] |
| Attachment | completion.png [ 108445 ] |
| Resolution | Completed [ 1 ] | |
| Status | Reopened [ 4 ] | Complete [ 6 ] |
| Status | Complete [ 6 ] | Reopened [ 4 ] |
| Attachment | email 05-01-16.png [ 108863 ] |
| Attachment | screenshot-15.png [ 108864 ] |
| Status | Reopened [ 4 ] | Submitted [ 10001 ] |
| Attachment | update to site.png [ 108974 ] |
| Priority | Critical [ 24 ] | Manager escalations [ 10000 ] |
| Assignee | Adrienne Barwell [ adrienne ] | Ellie W [ temp ] |
| Attachment | RE ALH661- RE-OPEN.msg [ 109003 ] |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Status | Acknowledged [ 10005 ] | Worksheet Issued [ 10004 ] |
| Assignee | Ellie W [ temp ] | Adrienne Barwell [ adrienne ] |
| Times Scheduled | 3 | 4 |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Plot |
| Status | Engineer Scheduled [ 10000 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
made changes -
| Park_Contact |
made changes -
| Park_Contact |