Details
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Type:
Small Fittings (8 Weeks)
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Status: Complete
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Priority:
Critical
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Resolution: Completed
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Labels:None
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Customer Code:NETH01
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Park:Netherdale
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Postcode:BS25 1NH
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Responsibility:Manufacturer Attending
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Plot:2
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Serial:AT008750/03
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Model:Aurora
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Size:28x12
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Status Colour:
Complete
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Park_Company:Not defined
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SLA Status:
Activity
| Field | Original Value | New Value |
|---|---|---|
| Summary | CLONE - mark on dining chair | reflector on kitchen light broken |
| Attachment | IMAG0005 (2).JPG [ 21722 ] | |
| Attachment | IMAG0006 (2).JPG [ 21721 ] |
| Status | Open [ 1 ] | Submitted [ 10001 ] |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Status | Acknowledged [ 10005 ] | Parts ordered [ 3 ] |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Parts in | 02/Feb/12 11:57 AM |
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
| Work Scheduled | 9/Mar/12 | |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
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Lorraine Pryor (Inactive)
added a comment -
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this is now showing on atlas weekly reported dated 17th feb
Show
Lorraine Pryor (Inactive)
added a comment - this is now showing on atlas weekly reported dated 17th feb
Tried to call the park several times to advise an engineer will be there next week but no answer, does not seem to be an answer phone to leave a message
Show
Claire Folland
added a comment - Tried to call the park several times to advise an engineer will be there next week but no answer, does not seem to be an answer phone to leave a message
| Status | Engineer Scheduled [ 10000 ] | Engineer Visit Rescheduled [ 10010 ] |
| Work Scheduled | 9/Mar/12 | 5/Mar/12 |
| Attachment | screenshot-1.jpg [ 22995 ] |
| Priority | Normal [ 21 ] | Critical [ 24 ] |
emailed michele asking for an update
Show
Claire Folland
added a comment - emailed michele asking for an update
emailed Janette asking for an update as it does not state anything on the report
Show
Claire Folland
added a comment - emailed Janette asking for an update as it does not state anything on the report
Janette has confirmed engineer will be attending next week
Show
Claire Folland
added a comment - Janette has confirmed engineer will be attending next week
| Work Scheduled | 5/Mar/12 | 30/Apr/12 |
| Status | Engineer Visit Rescheduled [ 10010 ] | Engineer Visit Rescheduled [ 10010 ] |
Atlas have called to advised engineer has had some bad news regarding his wife and he is unable to travel this week, Graham has promised engineer will be here next week, rang Vernon to advise
Show
Claire Folland
added a comment - Atlas have called to advised engineer has had some bad news regarding his wife and he is unable to travel this week, Graham has promised engineer will be here next week, rang Vernon to advise
chased Janette for a progress report
Show
Adrienne Barwell (Inactive)
added a comment - chased Janette for a progress report
chased michele for an update
Show
Claire Folland
added a comment - chased michele for an update
| Attachment | screenshot-2.jpg [ 25274 ] |
michele has advised this is complete
Show
Claire Folland
added a comment - michele has advised this is complete
| Status | Engineer Visit Rescheduled [ 10010 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Workflow | Surfbay [ 65448 ] | Manufacturers ver 2.0 [ 85715 ] |
| Workflow | Manufacturers ver 2.0 [ 85715 ] | Manufacturers ver 2.1 [ 123969 ] |
| Workflow | Manufacturers ver 2.1 [ 123969 ] | Manufacturers ver 2.2 [ 141204 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
15m 6s | 1 | Claire Folland | 03/Feb/12 11:44 AM | |||||
|
17d 2h 18m | 1 | Lorraine Pryor (Inactive) | 20/Feb/12 2:02 PM | |||||
|
4s | 1 | Lorraine Pryor (Inactive) | 20/Feb/12 2:03 PM | |||||
|
8s | 1 | Lorraine Pryor (Inactive) | 20/Feb/12 2:03 PM | |||||
|
3s | 1 | Lorraine Pryor (Inactive) | 20/Feb/12 2:03 PM | |||||
|
8s | 1 | Lorraine Pryor (Inactive) | 20/Feb/12 2:03 PM | |||||
|
11d 47m | 1 | Claire Folland | 02/Mar/12 2:50 PM | |||||
|
52d 21h 41m | 1 | Claire Folland | 24/Apr/12 1:32 PM | |||||
|
16d 32m | 1 | Claire Folland | 10/May/12 2:05 PM | |||||
|
22d 49m | 1 | Claire Folland | 01/Jun/12 2:54 PM |
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